ahmed Abdelkader mohamed
Spa Receptionist .
al barsha 1, Dubai
Visa status : visitor visa
expire visa : 21/4/2020
Seeking the position of a spa receptionist wherein my effective guest service skills and professional experience will contribute effectively towards meeting the goals and objectives of the organization.
Spa Receptionist, bluereef hotel 7/2015-7/2017
marsa alem city egypt
Spa Receptionist, sinbad hotel 9/2017-9/2019
Hurghada city Egypt
Bachelor's degree, 9 / 2009-5 /2014
Promote and maintain highest level of service that meets customer satisfaction Responsible for opening and closing the spa as per standard operating procedures. Acknowledge and greet customers who enter and leave spa facilities. Perform responsibilities of providing detail descriptions of spa packages, treatments, discounts, services, promotions and features of facilities. Handle tasks of providing daily maintenance of the spa's lobby and reception area. Perform responsibilities of taking care of plants, furniture, and other decorative items in the spa.
Responsible for processing transactions for all events, payment and membership fees. SKILLS
Comprehensive knowledge of the operating procedures and services of hotel industry. Possess excellent guest service and relationship management skills. Self-motivated with strong analytical and listening skills. Flexible with an ability to extend working hours.
Ability to perform various activities while standing, kneeling, bending and walking. LANGUAGES
•Arabic : mother language.
English: Good command speaking reading and writing česky : good speaking and writting.