RIJEENA TI KIENG ROBLES
Email – firstname.lastname@example.org
Mobile# +65 97547444
Willing to accept and face new challenges in life and to grow more professionally.
To work in hospitality industry or any company related to my course.
Willing to experience and grow to a different field as well.
Education and Qualifications
1997- 2002 – Centro Escolar University Philippines
Bachelor Degree of Science & Tourism
April 12, 2012- Nov.2018 – Team Leader
Marche Restaurant International Singapore
313 Somerset April 2012-March 2017(Restaurant Department).
Suntec City –April 2017-Present (Bakery Department).
Responsible making daily revenue or Sales, Staff Schedule, Oversee day to day operation, Discover training needs and provide coaching, Delegate task to Team Member weekly Forecast, Invoices, Ordering Stocks, Manage Inventories & Stock,Provide encouragement to team member,Train new service staff, Handling complaints from both staff and customers, completing paper work, Helping with promotional event & In Charge Kids Birthday Party.
2010-2011 – Store Supervisor
Bed & Bath, Ontario, Toronto, Canada
Assist the customers with their needs and In charge to monitor all incoming and out going stocks, of Bedding, Bath, Kitchen, Dining, Electronics, Luggage, Carpet, Window treatments, Home décor.
February 2009-2010 – Server / Cashier
CANTON RESTAURANT MANAGEMENT / SUSHI MAKI, Miami, Florida, USA
Responsible for maintaining outstanding customer service such as processing sales accurately, presenting menus to customers, answering queries, taking order through phone and walk-in customer, making recommendations upon request.
February 19, 2008- Dec.2009 – Front Office Associate
Marco Laguardia Hotel By Lexington
137-7Northern Blvd. Flushing, New York, USA
Providing attentive, courteous and efficient service to all guest during check –in, throughout their stay, and at check out, while maximizing room revenue and occupancy.
Nov.1 2007-January 22, 2008 – Front office Associate
Wyndham Orlando Resorts
8001 International drive,Orlando, Florida, USA,32819
Responsible Responsible for providing attentive, courteous and efficient service to all guest during check –in, throughout their stay, and at check out, while maximizing room revenue and occupancy and Reservationists.
September 12, 2008-Dec.21, 2008
Ramada Lakefront – Front desk Agent
6500 International drive. Orlando Florida, 32819
Responsible for check in & check out guest, Reservationist, handling simple complained.
Give good service to the guest.
2004-2006 – Account Manager / Front office Associate (Team Leader)
Quantum Hotels & Resorts, Makati, Philippines
Ensure to accomplish Sales Calls, Site Inspection, and Telemarketing
Will be the primary person responsible for leasing long-term and short-term accommodations, negotiate with clients the rates of the apartments.
Skills and Training
Computer skills: Knowledge of MS Office, Excel, word, PowerPoint, Internet, Harmony system, Aloha system,
POS system, Fidelio System, Hades & Micros System.
Employment references available upon request.
I hereby certify that the above information provided are true and correct according to my knowledge and belief
RIJEENA TI KIENG ROBLES