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Customer Service Sales

Buffalo, NY
March 14, 2020

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Mya Davis

** ***** ***, ******* ** *****




Psychology student with a strong work ethic and leadership skills. Able to effectively take on difficult tasks and communicate with customers, colleagues, and develop strong business relationships.

Dedicated two consecutive years working at McDonalds before leaving in August of 2018. I was frequently noted for my strong work ethic and consistency within the workplace. Looking to secure a permanent position with a notable agency.


McDonald’s, 3534 Delaware and Sheridan Ave. — Crew

March 2016 - August 2018

●Acknowledged customer issues and resolved their problems quickly and efficiently.

●Accepted and processed customer payments in cash, credit cards and checks, checking for validity.

●Made employee of the month twice.

●Collaborated with colleagues to discuss market information and strategies.

●Collaborated with fellow colleagues to plan, develop and implement a successful work environment for not only the customers, but the workers as well.

●Conducted market research to learn of current trends and to perform sales activities accordingly.

●Evaluated the customers’ needs and provided service options to meet their requirements.

●Followed up with customers ensuring their satisfaction with their purchases.

●Greeted customers and offered them assistance where possible.

Might Taco, 396 Kenmore Ave, Kenmore, NY 14223 — Crew

September 2018 - November 2018

Subway, 13478 Carrollton Blvd Suite 1, Carrollton, VA 23314 — Crew

July 2019 - September 2019

Teleperformance, 777 N Twin Creek Dr, Killeen, Texas 76543 — Customer Service Representative

November 2019 - February 2020


Buffalo Academy for the Visual and Performing Arts, 450 Masten Ave. Buffalo NY, 14209— High School Diploma

September 2011- June 2017

-Regents Diploma

SUNY Buffalo State College, 1300 Elmwood Ave Buffalo NY 14222 —2 Years

August 2017 - January 2019

-Dean's list with a GPA of 3.63 first year of college (2017-2018)


-Attention to detail


-Customer acquisition

-Customer service


-Detail oriented

-Multi-tasking and negotiation

-Organizational Skills

-Fast Learner


College Dean's List GPA of 3.63 during first year of college (EOP Honors)



Regent University, 1000 Regent University Dr, Virginia Beach, VA 23464 —Current (Online)

August 2019- Current

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