Mohammed Taimoore Rafique
Father’s Name: Mohammed Rafique.
Place of Birth: Pakistan.
Date of Birth: 6th Jan 1992.
Residency Satatus: 18No.
Civil ID: 292*********
Seeking a challenging and responsible position in a sound & reputable organization to express my abilities, commensurate my experience and qualifications,
where my strength, capabilities and talent can be recognized and further developed.
My professional experience in customer services is a great step towards the growth of confidence and practical knowledge required for target orientation in planning and carrying out long/short term activities relating to the job.
Use of valid computer skills and the ability to speak and write different languages(English,Arabic and Urdu) is a key instrument.
●Positive enthusiasm and pragmatic approach.
●Target oriented with strong planning, organizational, project management and
●A motivated self starter with a strong drive to support the company in its growth
●Ability to work under pressure and handle multiple priorities.
●Ability to influence and build relationships at all levels.
HSSC from Federal Board Of Intermediat & Secondary Education Islamabad,Pakistan.
SSC from Federal Board Of Intermediat & Secondary Education Islamabad,Pakistan.
Traning Diploma from SKYLINE INSTITUTE
●English for Travel & Tourism
●Introduction to Hospitality Management
●Introduction to Travel and Airline Industry
●Customer Service Excellence
●Effective Sales & Marketing Strategies
●Passenger Handling Skills & Airport Operations
●IATA GDS Fares and Ticketing – Galileo
●Travel Agency Operations
●Practical Traning (Amadeus)
●Galileo Basic Air fare & Ticketing from Travel Port Galileo Kuwait
●Sabre Basic Air fare & Ticketing from Sabre Middle East Kuwait
●Advance Reeissue And Refund Training from Travel Port Galileo
Diploma from ILMS INSTITUTE
SUMMARY OF QUALIFICATIONS:
●Excellent communication and interpersonal skills.
●Proven capability of customer/clients service.
●Capable of interpreting and applying regulations, policies and procedures.
●Capable of adjusting plans, assignments and methods as necessary to accomplish work effectively and economically.
●Able to collect information to consult senior management on operational trends and schedules.
●Proficient with Microsoft Office, Excel, Powerpoint, & Word.
●Selfemployerment professional rainings.
Travel Club Travel & Tourism Kuwait (7th July 2012- 15-December 2016)
Orient Travel & Tourism Agency W.L.L (Fahaheel Branch) (08th February 2017 Till Present.
●Handled international counter and corporate clients. Aware of the day to day running of a travel agency. Complete handling of fares and ticketing.
●When working with the business travel division, handled high volume multinational corporate business clients.
●Responsible for all aspects of bookings including airline and hotel reservations.
●Knowledgeable and experienced in all phases of the domestic and international travel industry.
●Experienced in all aspects of ticketing, check-ins, reservations, and boarding passes.
●Enjoy tackling fare construction problems with an innovative approach to obtain competitive fares.
●Having good working knowledge in & GALILEO & SABER both ticketing and reservation.
●Look for the operational problems & issues that require management level attention. Identify & recommended alternative business solutions.
●Responsible for all activities like staff control & sales promotion.
●Exposure to E ticketing.
●Making all travel arrangements international Segments.
●Take accurate steps to improve the travel business in the market.
●Well versed in seat confirmation in peak season.
●Well experienced in passport verifications.