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Manager Service

March 15, 2020

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Darvi N. Varghese, B.Sc., PMP®, SSGB, CISCP

Corporate Procurement Director

Gulf Hotels Group Bahrain

Post BoxNo.580, Bahrain.

Contact - +973-****-**** (Cell Number)

Mail Id –

Bachelor of Science with a MBA in hospitality management, over 27 years of hospitality experience including 16 years of Senior and Managerial level. Capable of running the Supply Chain with the end view of reducing the purchase cost to minimum. I have been working in Middle East for last 22 years and have better knowledge of the local and international suppliers with a strong and excellent rapport with whole sellers, importers and manufactures. Result oriented creative, pro-active, team player with the ability to work under pressure, achieve the goal within the given timeline.

Career Objective

To continuously grow along with the organization associated with and utilize my best resources for the benefit of myself and the organization


Good departmental knowledge with excellent presentation and communication skills, very cautious about the departmental ownership and cost control, eagerness to learn and initiative to take more responsibilities and very particular on “value for the money spent”. Core Competencies

Proven ability and experience in setting up corporate procurement structure

Proficient in MS Office applications including Excel/financial analysis and planning.

Strong business acumen with P&L management experience with Entrepreneurial aptitude

Proven ability to build relationships, work well with people in a constantly changing environment, and gain credibility in areas beyond defined scope of work

Ability to work effectively, gain credibility and influence at the C-Level with CEO, CFO, COO

Natural interpersonal skills with the demonstrated ability to win others over

16+ years of experience managing in Senior Global and Regional roles

Experience in strategic sourcing & procurement across a broad set of categories

Demonstrated success in managing vendors, negotiating and managing high-value contracts

Proven track record of developing and implementing successful operating strategies

Ability to deliver on client expectations, influencing others or escalating as needed to do so.

Successful track record of managing, coaching and developing high performing team

Exposure to demand planning / forecasting

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My Carrier Partners & Advisors

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Carrier Path

December 2018 onwards

Director Procurement (Corporate) - Gulf Hotels Group Bahrain June 2016 to November 2018

Director Procurement (Corporate) Middle East – ACCOR Hotels September 2012 to May 2016

Director Procurement (Corporate) EMEA & India – Fairmont & Raffles International December 2009 to August 2012

Director of Procurement (Corporate) – NCT&H (DANAT Hotels & Resort), Abu Dhabi UAE December 2007 to November 2009

Purchasing Manager (Corporate) – ISHRAQ Hospitality Management (IHG), Dubai UAE November 2006 to November 2007

Purchase Manager (Complex) – Emaar Hospitality (Southern Sun Hotels & Resorts), Dubai UAE September 2005 to October 2006

Assistant Purchase Manager (Corporate) – HAMRA Hotels & Resorts, Managed by Hilton May 2003 to August 2005

Purchase Manager – Concorde Hotels & Residence, Dubai UAE June 1997 to April 2003

Purchase & Stores Hyatt Muscat, Oman

September 1995 to May 1997

Food & Beverage Service – Kuwait Hotels Company Kuwait July 1992 to August 1995

Food & Beverage Service - TAJ Hotels & Resorts, Mumbai India P a g e 4 15

Pre-Opening Team Member (FFE and OS&E Purchase Experience)

Fairmont Marina Abu Dhabi, United Arab Emirates

Fairmont Amman, Jordan

Fairmont Fujairah, United Arab Emirates

Fairmont Istanbul, Turkey

Fairmont Riyadh, Saudi Arabia

Fairmont Ajman

Emaar Residence at Fairmont Makkah

Fairmont Baku

Al RAHA Beach Hotel Phase 2


Holiday Inn Express Hotels Dubai

Al MANZIL & QAMARDEEN Hotel, Southern Sun Hotels & Resorts

Al HAMRA Golf, Town House

KHATT Spring Hotel & Spa

Dubai Concorde Hotel & Residence

Grand Hyatt

Hyatt Regency

Professional working relationship with various entities like FF&E and OS&E Procurement Company

Parker International

Chris GARROD Global

HPG International


FEBC International

Benjamin West



GAIA Europe

AREEN Design Services Europe

Kitchen & Laundry Consultant



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Interior Designer

Godwin Austen Johnson

KCA International

Wilson and Associates

LWD Interiors


Project Management & Lead Consultant



SEIDCO General Contracting



Global Contract Management

Currently managing more than 1,000 global contracts which cover 95% of OS&E and FF&E requirements and working directly with manufactures December 2018 onwards

Director Procurement (Corporate) – Gulf Hotels Group Bahrain Business Entities / Divisions

Gulf Hotel Bahrain

K Hotel Bahrain

Asdal Inn Hotel Bahrain

Crowne Plaza Hotel Bahrain

Gulf Court Hotel Business Bay Dubai

Ocean Paradise Resort Zanzibar

Gulf Executive Residence Bahrain

Gulf Executive Residence Juffair, Bahrain

Gulf Executive Office Tower Bahrain

Gulf Brands International Bahrain

Gulf Hotel Laundry Service Bahrain

Gulf Convention Centre Bahrain

Gulf Hotel Group Colombo

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Duties & Responsibilities

Managing procurement operations in 3 countries & 5 locations and a team of 10 indirect cross border & multicultural team

Presently handling an annual spend budget of USD. 25 million.

Responsible for monitoring Gulf Hotels Group Jana Materials System, Corporate data shell, analyze generated Corporate consolidated reports and provide solutions

Creation and management of short, mid, and long term goals and objectives

Lead the development and implementation of procurement policies and system strategies to support corporate agreements tendering, management, spend analysis and supplier performance

Handling Cross Borders Suppliers from countries like France, Italy, Turkey, Japan, Korea, Thailand, UK, China, UAE, India

Creating a talent management process in coordination with HR to ensure that the right resources are in place

Achieve financial objectives through supply assurance, total cost reduction, spend reduction and support for top-line growth and brand protection/enhancement

Enforce availability of HACCP & ISO certification standards, support the sustainability programme available within the organization and evaluate supplier commitment

Coordinate with properties FF&E and OS&E approved annual budget requirements for possible consolidation of orders save on prices and freight

Coordinate and issue annual report on total savings achieved by properties and signed agreements

September 2012 to November 2018

Director Procurement (Corporate) Middle East – ACCOR Hotels Brands - Raffles, Sofitel, Fairmont, Rixos, M Gallery, Swissotel, Movenpick, Pullman, Novotel, Mercure, Ibis, Ibis Styles

Set up corporate procurement structure to handle MEA procurement

Provide procurement technical support services for new builds and transitions as per Corporate Agreements during hotel preopening phase of project. P a g e 7 15

Work together with owner and third party purchasing agent and corporate stakeholders as per project requirements and agreed roles and responsibilities

Follow Standard Operating Procedures and adhere to brand quality standards, brand processes and brand standards

Provide quality assurance for key items and manage brand approvals process

Work in a proactive manner and initiate ongoing procurement calls with project stakeholders. Lead ongoing procurement meetings, create agendas and provide meeting minutes to track procurement progress for projects assigned

Monitor and track project through review and issuance of relevant reports and provide corrective actions and strategies to bring project on track in terms of delivery and budget

Manage and procure FF&E and OS&E for assigned projects from start to finish to meet project timelines and approved budget for new builds, transitions and capital projects as assigned

Support and promote brand contracts

Source OS&E locally and negotiate price agreements and/or contracts as required to support new build process and support brand standards

Provide ongoing value add services to support purchasing strategy

Work together with colleagues as a team to overall success of projects in pipeline

Communicate effectively and proactively with project team members

Attend site meetings as required

Contract negotiations - both corporate and local

December 2009 to August 2012

Director of Procurement (Corporate) – NCT&H (DANAT Hotels & Resort), Abu Dhabi UAE

Set up corporate procurement structure to handle UAE procurement

Responsible for 6 Danat Hotels purchase operation including FFE, CAPEX & SOE procurement

Work with operations to develop product specifications and par levels

Develop systems for the required ordering, receiving, storing, distribution and recording of goods

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Ensure that goods are sourced according to specifications

Ensure the basic policy of a minimum three quotes is followed unless market or other practices dictate otherwise and are fully documented

Ensure that the best prices are obtained from suppliers/vendors for goods based on the required standards and in accordance with the Operating Budget

Conduct negotiations with suppliers to ensure the best product and prices are obtained

Ensure trading terms are regularly negotiated with new and existing suppliers for cash-flow, inventory and storage, delivery, price and other considerations, involve working under contracts with suppliers

Conduct regular supplier and market reviews to ensure best products and prices

Ensure that ordering of goods for the Resort is documented and conducted in compliance with accepted policies and procedures

Ensure that the receiving procedure is maintained to ensure the right quality, quantity and/or weight of goods are received, and in accordance with Authority regulations, and are accurately recorded in the accounting system on a timely basis

Ensure that all products and goods are correctly stored in the various stores in accordance with required policies and Authority regulations

Ensure all policies and procedures are maintained and upheld thus ensuring the supply chain and reducing risk

Assist in quarterly (or other scheduled) counts and with the compilation of operating equipment inventories and the subsequent sourcing, ordering and receipt of operating equipment &

December 2007 to November 2009

Purchasing Manager (Corporate) – ISHRAQ Hospitality Management (IHG), Dubai UAE

Set up corporate procurement structure to handle GCC procurement

Responsible for 4 Holiday Inn Express Hotels purchase operation including FFE, CAPEX & SOE procurement

Respects property level procurement needs that fall outside of existing programs.

Participate in development and responsible for execution of tracking cost savings and best practices initiatives.

Develop and review job responsibilities for subordinate positions within the group. P a g e 9 15

Responsible for conducting semi-annual performance reviews.

Participate in the development and monitoring of fiscal budgets within group operations to produce both short term and long-term profitability

Provides leadership and direction in the development, execution, problem resolution and measurement of internal guest service standards within the group consistent with the company’s core service standards and brand attributes.

Directs the research, development, evaluation and implementation of new products, services, technology and processes to ensure HIE Hotels competitive position in anticipation of changing customer needs within the dynamic hospitality.

Execution of Corporate Strategic Sourcing initiatives within the group.

Performs other job related duties as assigned

Reporting to Regional Director of Finance &

November 2006 to November 2007

Purchase Manager (Complex) – Emaar Hospitality (Southern Sun Hotels & Resorts), Dubai UAE

Responsible for 2 Southern Sun Hotels purchase operation including FFE, CAPEX and OS&E procurement

Use effective and professional communication to ensure that the department functions properly and associates interface with one-another for effective execution in planning and operations.

Select, train, schedules, supervise, develop, discipline, and counsel associates according to hotel’s policies and procedures.

Employ a hands-on, open door style of leadership that reflects the core values of the property and company.

Direct all personnel to ensure that customer satisfaction is achieved or exceeded.

Demonstrate a customer driven style of leadership with a sense of urgency in interactions, execution and recovery.

Consistently serve as an active role model, trainer, and coach and mentor to provide continuing education to others.

Consistently and effectively model the mission statement and core values of the property

Protect the hotel against loss and waste resulting from the improper handling of good by making recommendations for the improvement of internal controls.

Acquire a working knowledge of each department within the Hotel, so accurate internal customer service may be achieved.

Ensure that the department is equipped with necessary supplies and equipment to successfully perform to established standards.

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Reporting to Complex Financial Controller

September 2005 to October 2006

Assistant Purchase Manager (Corporate) – Hamra Hotels & Resorts, Managed by Hilton

Set up corporate procurement structure to handle UAE procurement

Responsible for 4 Hamra Hotels purchase operation including FFE, CAPEX & SOE procurement

Ensure that all Purchasing employees adhere to the section’s Standard Operating Procedures at all times

Work together with all other hotel departments and to ensure that all Purchasing employees fully cooperate with staff from other hotel departments at all times

Regularly check the service quality provided by the Purchasing employees by means of supplier comments, feedback during departmental & management meetings, etc.

lead all Purchasing employees by example at all times, fostering a spirit of cooperation between different sections, ensuring that all sections of the department work hand in hand at all times and to create a challenging and fun environment for all staff to work in

Timely and correct preparation and submission of all Purchasing administration and audit reports

Make sure that all Purchasing working materials/equipment, areas, signage and vehicles are always in good condition and cleaned/maintained regularly and that all faulty equipment, repair matters and health & safety concerns are immediately reported to the appropriate departments for rectification

Purchasing employees work in a safe manner, that work related accidents, sick leave and staff turnover are kept to a minimum within the department and that all hotel policies and laws & regulations of the UAE are adhered to at all times by all staff members

Interact and communicate with guests & colleagues in a courteous, friendly, open and honest manner at all times

Attend management meetings and hotel training programs as and when needed or instructed and to make sure that all Purchasing employees attend all mandatory training sessions

Carry out any other duties that may be assigned from time to time by the Management

Fully responsible for ordering and purchasing all materials/items/products on all approved purchase orders for the hotel at the best possible price and quality and in accordance with the hotel’s standards Reporting to Financial Controller

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May 2003 to August 2005

Purchase Manager – Concorde Hotels & Residence, Dubai UAE

Pre-opening Material manager and was responsible for procurement of FF&E & SO&E

Responsible for all administrative functions of the Materials Department, staffing, training and fulfillment of other related duties.

Responsible for all purchasing functions, quotations, quality and availability.

Responsible for physical control of all store items until issued, fully documented under strict control procedures (key control, timing schedule, authorized issue requests).

Responsible for maintaining logical storeroom inventory levels operationally needed.

Responsible for overall hygiene, fire & safety, proper storing arrangement, cleanliness of storerooms and freezers according to Hotel, Local and International Standards.

Reports and updates management & department heads on pending items, new procedures, system difficulties and other related matters.

Identifies and recommends new products available in the market.

Obtains written approval for established Min/Max stock levels by the financial controller and general manager.

Issues regularly slow moving item lists. Ensures validity of items available, force issue obsolete items and follows up on action taken for disposal.

Verifies that all documentation and proper quotations are maintained and filed according to Hotel Policy and Procedure requirements.

Approves all storeroom re-order requests, verifying quantities within the established Min/Max stock levels.

Allocates responsible buyers (including self) for storerooms & direct purchase requests including market lists for all system received orders.

Authorizes all purchase requests allocated by buyers after checking quotations validity (minimum three whenever possible for non-agency products), last price paid, proper units, and quality/brand verification.

Ensures that proper description and specification of direct items data is clear and meaningful to all management authorization levels (MM, FC & GM).

Ensures that proper explanation is attached (message) to purchase requests for location needed, quantity and reason for the purchase of the ordered item.

Ensures that all order receiving dates are updated by the buyers according to the suppliers promised delivery dates.

Ensures that all authorized/approved purchase orders are sent to their respective suppliers/vendors for delivery purposes on a daily basis.

Ensures & verifies that quotations are regularly updated and supplier’s new current P a g e 12 15

price lists are maintained (mainly storeroom/market list items).

Checks, explains if needed and approves delivered items discrepancy report issued by cost control regarding price and quantity order variances.

Checks, verifies and approves storeroom physical inventory discrepancy report issued by cost control upon completion of cycle / full storeroom inventory.

Approves all addition requests for new storeroom items, checking correct item description, unit, packing, and category and establishes Min/Max estimated stock levels.

Holds internal departmental meetings regularly to discuss problems, difficulties, maintain relation, improve standards and elevate services.

Spot checks storeroom requests if properly maintained, verifies quantity requested and issued, proper items received by signatories & ID availability.

Spot-checks entered system quotations, period validity, quotes locked by, etc…

Reviews quarterly Min/Max stock levels and updates accordingly.

Identifies items for standing orders utilizing vendors’ logistics for regular deliveries to the hotel based on approved highly consumed items.

Ensures and regulates printed items re-orders through concerned departments while enforcing all collateral corporate printing standards.

Maintains proper filing system of all property signed contracts related to operation, follow up renewals, and introduces new qualified vendors for renegotiation purposes and price verification.

Performs other related duties and responsibilities as and when assigned by the Management

June 1997 to April 2003

Purchase & Stores Hyatt Muscat, Oman

Checks daily all system authorized storeroom requisitions for timely preparation and issuance of items.

Ensures the implementation of the established procedures for receiving items into the stores, issuance and storing, to prevent losses, pilferage and spoilage.

Ensures proper and adequate storerooms key control procedures are maintained, reports any discrepancies.

Supervises and participates in all storekeeper’s daily activities, engaging in normal assigned duties and responsibilities.

Ensures all storeroom issues are conducted according to an approved system order and upon issuance quantities are posted instantly in the system.

Ensures that all issued storeroom requisitions are properly and fully signed by the receiver and the issuer.

Spot checks and ensures that all storeroom requisitions, quantity variance manual P a g e 13 15

corrections if any, are properly explained and posted in the system accordingly.

Initiates system purchase requests for stocks reaching reorder levels according to the established Min/Max stock levels.

Reviews periodically and recommend changes to the established Min/Max stock levels based on any noticed menu or consumption changes.

Follows up and ensures that regular and standing approved purchase orders are received as per mentioned delivery dates.

Performs regularly with the coordination of the storekeepers, cycle physical random checks, on inventory stocks, to verify and reconcile with system stock on hand

Prepares on monthly basis slow moving, expiry date lists for issuance to the concerned departments, as well as reports on spoilage or breakages if any.

Performs duties common to all supervisors and any project assignments as and when requested.

Reporting to Materials Manager

September 1995 to May 1997

Food & Beverage Service – Kuwait Hotels Company, Kuwait

Food & Beverage Supervisor handling outside banquet functions.

Report to Food & Beverage Manager.

July 1992 to August 1995

Food & Beverage Service - TAJ Hotels & Resorts, Mumbai, India

Food & Beverage Waiter in Restaurant & Banquet and trained in various departments.

Report to Outlet Manager.

Excellence Certificates

Employee of the Month, Hyatt

Oman award for Tourism Venture of the year 2000, Hyatt

Food Service Training Certificate, Kuwait Hotels Purchase & Stores Software Knowledge




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Project Management

Other Achievements

Hotelier Middle East Award Nominee for Year 2010

Hotelier Middle East Award Nominee for Year 2009

Cross Trained in Housekeeping & Stewarding department, HYATT

Attend Training Course for Stores & Purchase, HYATT

Attend Training Course for Fire Fighting, CONCORDE DUBAI.

Fully computer literate, good working knowledge of MS Word, Excel and Internet.

Good working knowledge in all areas of the hotel operations especially Purchase and Stores.

Key Person of rebranding 6 Danat Hotels & Resort Academic Qualifications & Professional Courses

Bachelor of Science from India

PMP® - Project Management Professional from PMI (Reg. No. – 2018850)

Six Sigma Green Belt from International Quality Federation USA (Reg. No. – DV11710GB)

Certified International Supply Chain Professional – CISCP

Hospitality Purchasing Management with honors from AHLA.

Post Graduate Diploma in Hotel Management.

Certified Project Management – Corporate Training Solution Network

Certified Microsoft Excel for Purchasing Professionals – Next Level Purchasing

Certified Managing Supplier Performance – Next Level Purchasing

Certified Negotiation Skills – Next Level Purchasing

Certified Finance for Strategic Procurement – Next Level Purchasing P a g e 15 15

Certified Savings Strategy Development – Next Level Purchasing

One-year Diploma in Computer Software from APTECH Mumbai

Certified Supervising Food Safety in Catering – Charted Institute Environmental Health, UK

Certified Intermediate HACCP Training – JOHNSON DIVERSEY

Course in Health & safety – chemical usage, awarded by Johnson Diversey

First Aid Certificate from MEDIC FIRST AID Training School, Dubai, UAE. Passport Details

Number – Z 3315186

Place of Issue - Abu Dhabi, UAE

Date of Issue – 03rd November 2015

Date of Expiry – 02nd November 2025

Visa Status

Employment / Emigration

Notice Period – 3 Months

Driving License

NO. 698371 Issued in UAE Valid till 2023.

NO. 6239796 Issued in Oman

E_ Mail :

Web :

Nationality : Indian

Marital Status : Married

Children : One

Religion : Roman Catholic

Date of Birth : 24th

May 1971

Languages : English, Hindi, Malayalam

Contact this candidate