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Social Media Assistant and Student Advocate

Springfield, OR
May 16, 2020

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Jaila Cha-Sim

**** ******* ** #** ***********, OR 97477 971-***-****


University of Oregon Sept. 2020 - June 2022

● Pursuing a Bachelor’s Degree in Journalism

● Cumulative GPA: 3.9/4.0

Portland Community College Sept. 2018 - June 2020

Associate of Arts Oregon Transfer Degree

● Graduated as a Highest Honors Student

● President’s List three terms and Dean’s List two terms

● Awarded Communication Studies Focus Award in 2019

● Member of Phi Theta Kappa Honor Society

● Received the PTK Alpha Eta Iota Need-based Grant EXPERIENCE

PCC Women’s Resource Center Aug. 2019 - Present

Confidential Student Advocate, Intern

● Organized and executed social justice events that prioritized voices for minorities, survivors of sexual assault and abuse, and marginalized individuals

● Hosted an informative presentation on adolescent stalking in college campuses and demonstrated social media safety tips for online users

● Modified brochures to display as resources across PCC districts

● Conducted interviews with students about mental health in the workplace, academia, and during COVID-19 pandemic

● Scheduled advertising content for the Women’s Resource Center social media channels

● Posted updates and resources for students, especially the underprivileged, who lacked access to food, technology, and housing resources during COVID-19 pandemic

● Attended an annual MUSE Conference to listen to social change activists and leaders discuss political movements, equity rights, and culture appreciation Portland Community College Foundation July 2019 - Present Social Media Assistant

● Developed marketing strategies for the Campaign For Opportunity to promote scholarships, events, and social media content

● Wrote and edited stories about scholarship recipients and donors in Future Connect, Scholarships, Workforce Development, and Urgent Need categories

● Scheduled engaging content for PCCF’s social media channels

● Monitored social media analytics monthly to present in stand-up meetings

● Gathered data from highest performing scholarship posts in order to predict the success of future scholarship promotions

● Captured photos and recorded interviews at events

● Edited photos and video clips for a more attractive and memorable appeal through Adobe Photoshop and Wondershare Filmora

House of Good Fortune Aug. 2017 -Feb. 2018

Cashier, Waitress, Hostess

● Answered phone calls and packed to-go orders in a fast paced manner, while managing till and tip responsibilities

● Provided excellent customer service in a fast-paced environment, especially during holiday rush

● Supervised and trained new staff members on service expectations, safety procedures, food handling, and restaurant protocols SKILLS

● Adobe Illustrator & Photoshop, Wondershare Filmora, Microsoft Office, Asana, Buffer, Google Analytics, Slack, Google Suite, Canva, general social media channels REFERENCES

● Traci Boyle-Galestiantz 971-***-****

● Shelley Smith 971-***-****

● Elia Unverzagt 971-***-****

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