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Security Guard Customer Service

Quezon City, Philippines
May 16, 2020

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Mark Anthony de osio

Contact# 092********


Focused security guard capable of acting quickly during crisis events and emergencies, over twelve (12) years in security and surveillance equipped with an excellent memory and awareness of surroundings people, events and facilities sound judgment during crisis and emergencies situation.

Position Desired: Security Guard


Firearms training

Observant and Attentive


Investigation skills

CCTV surveillance

Solid work ethics and integrity

Customer service oriented

Possesses skills and decision making

Self-motivated, adaptive and prompt


Patient, Industrious and good moral character

Eager to learn



SM appliance center Sales Personnel 18/02/2007-18/08/2007 North Edsa Philippines

United Megaforce Security Security Guard 10/07/2008-20/10/2015 Services incorporated

Professional Security System Security Guard 11/11/2015-Up to Present Paris Gallery Marina Mall

Abu Dhabi, Fujairah Rotana

Resort & Spa Al-Aqah


Tertiary School Date

Bachelor of Science in Criminology Metro Manila College 2004-2007

(Undergraduate) Novaliches Quezon City

Secondary Lagro High School 1999-2003

Lagro Subdivision Quezon City

Primary Maligaya Elementary School 1993-1999

Maligaya Subdivision Quezon City


Age : 33 years old

Birthdate : July 14, 1986

Birth Place : Quezon City

Height : 5”11

Weight : 190lbs

Civil Status : Single

Religion : Roman Catholic

Nationality : Filipino

Father Name : Dolores B. De Osio

Mother Name : Manuel De Osio

Duties & Responsibilities

Protect life property and information.

Do not reveal any confidential matter to unauthorized person.

To be especially watchful at night during the time of challenging.

Maintain all documents and key systems to legal and company requirements.

Recommend improvements in surveillance, security, and fire systems.

Act as a member of the emergency response team, responding in cases of fire, accident, safety concerns and calls for medical assistance.

Ensure that any violations to law or hotel policy is investigated and reported

Correct and report any fire hazards or health and safety hazards.

Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations.

Conduct regular floor patrols, cash counts and crowd control.

Maintain computer records of all actions in a Daily Activity Report.

Assist guests regarding hotel facilities in an informative and helpful way.

Follow department policies, procedures and service standards.

Follow all safety policies.

Conduct regular briefings with the security team.

Having strong Interpersonal & communications skills.

Having strong strategic thinking & planning abilities.

Exceptionally creative, artistic and full of fresh and new ideas.

Very good communications skills, verbal & written.

Adoptability to change.

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