SOMTOCHUKWU UJU EZENWAJI
New York, NY • 646-***-**** • email@example.com
! Excellent administrative, organizational skills, social skills dealing with diverse population; detail-oriented.
! Microsoft Office certified in Word, Excel, PowerPoint; skills in Outlook; data-entry
! Excellent customer service skills; strong interpersonal and communication skills
! Highly motivated self-starter; works well in team environments or independently; problem solving skills EDUCATION:
12/18 – 01/19 BOROUGH OF MANHATTAN COMMUNITY COLLEGE New York, NY Electronic Health Records (Certified)
05/17 – 06/17 FORDHAM INSTITUTE INC. Queens, NY
Home Health Aide Certification
09/05 – 06/11 UNIVERSITY OF NIGERIA Nsukka, Nigeria Bachelor’s Degree in Social Work (U.S. Evaluated)
06/19 - Present MAXIMUS New York, NY
Family Support Coordinator
! Develops patient focused care plans with documented input and approval from other providers and the patient in compliance with Health Home standards.
! Provide crisis intervention and health education services as needed.
! Oversees the assessment of consumers by the Nurse Evaluator as the primary contact of the families upon referral
! Follow up with consumer intake process and schedule eligibility appointments
! Connect consumers to health and community based services or health home care agencies
! Liaise with medical staff, mental health/ psychiatric providers to obtain detailed report on clients previous and present health history
! Keep weekly reports and data on clients progress or regress 04/19 - 06/19 NORTH CENTRAL BRONX HOSPITAL Bronx, NY Women’s Health Services (Intern)
! Provide information, refer, advocate as needed in order to secure concrete services in the community
! Assist in collecting and organizing data about resources in the community: services for the homeless, eviction prevention services, educational opportunities, services for pregnant women and mental health services
! Participate in the coordination and implementation of special products including community engagement activities and baby showers
! File, answer phone calls, greet and direct patients Executive Admin (Intern)
! Greet, screen callers and visitors and direct them to appropriate persons or areas.
! Reserves and oversee conference room assignments, schedule calendars and itineraries.
! File, retrieve and organize organizational documents. 06/17 – 06/19 CARE 365 HOME-CARE New York, NY
! Respond immediately to calls from patients for assistance or treatment; alert medical Staff in cases of emergency
! Keep day to day records of patients’ medical/health progress, and note areas of concern
! Assist patients in completing their daily activities; take and records patients’ vital signs
! Collaborate with hospital staff to ensure patients’ needs – medical, dietary, etc. – are met 08/15 – 05/17 MARIE STOPES INTERNATIONAL Abuja, Nigeria External Research Assistant
! Created a research plan and project budget; identified challenges, time, expenses, participants
! Interacted with research team members including brainstorming research procedures
! Maintained clinical research records digitally and manually, observing successes and failures
! Prepared participants’ consent documents, maintained confidentiality 11/11 – 05/17 FCT SOCIAL WELFARE DEPARTMENT Abuja, Nigeria Social Work Supervisor
! Supervised support professionals; conducted regular trainings to ensure protocols are established, and adhered to.
! Created strategies for intervention appropriate to population; made external referrals as needed
! Counseled families, provided psychoeducation about next intervention steps
! Maintained case notes and accurate records; prepared weekly and monthly reports Family Support Specialist
! Provided counseling for parents facing various parenting challenges
! Interviewed children and families to determine appropriate next steps, create an action plan
! Performed data-entry and digital filing; paid bills and made bank deposits as needed