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Food Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
May 15, 2020

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Resume:

Adham Zein Aldeen

General Chef

Address: Dubai, United Arab Emirates

Telephone: +971-**-***-****

Email: adc8w4@r.postjobfree.com

Personal Details

Languages: Fluent English and Arabic

Date of birth: 2nd

January 1985

Gender: Male

Nationality: Syrian

Marital status: Married

Professional Profile

A highly experienced General Chef, with a strong background in all aspects of food preparation. Confident delivering high quality food in a five-star establishment, ensuring compliance with corporate procedures and industry regulations. Recognised as a confident leader, committed to training staff and contributing as a valued member of the team.

Areas of Expertise

Professional Experience

General Chef 2018 - date

High Tea Catering and Events

Leading a team of 24 back-of-house staff and managing every aspect of kitchen operation. Costing menus and developing presentation standards. Preparing food for outside orders, outside catering and buffets using both local and imported products. Maintaining health and safety compliance. General Chef 2017 - 2018

Zahr El Rouman

Leaded and coordinated a team of kitchen staff, maintained discipline and briefed Chefs on daily requirements. Authorised leave, updated attendance registers and planned rosters. Prepared dishes in line with agreed recipes and portion sizes. Communicated orders to Chefs. Trained staff on portion control and food presentation. Checked each dish for quality, quantity, presentation and temperature. Identified and addressed ingredient shortages. Drove compliance with food hygiene and safety regulations and ensured stock was stored in optimum conditions. Conserved water, energy and resources and minimised waste. Reported maintenance issues. Maximising gross profit by accurately calculating menu costs. Minimising operational costs, including waste, spills, spoils and breakages. General Chef 2013 - 2017

Gourmet Gulf, Masgouf London Restaurant and Qutoof Restaurant at Gloria Hotel Prepared high quality food in line with food hygiene regulations, company policy and industry best practice. Managed and trained the kitchen team. Controlled portion sizes and ensured high standards of food presentation. Sourced and procured ingredients.

• Food preparation • Leadership •

Health, safety and hygiene

• Portion sizing • Food presentation •

Staff training

• Food storage • Cost optimisation •

Menu costing

Adham zein Aldeen: Page 1 of 2

Assistant Chef 2010 - 2013

Mawal Restaurant at Albostan Rotana Hotel

Managed all aspects of catering. Monitored prices and food quality from suppliers. Analysed competitor prices and priced items accordingly. Balanced cost efficiency and customer service. Delivered continuous improvement in reputation, food quality and customer service through regular evaluation and remedial action. Collaborated with the Food and Beverage Business Development Manager to improve the quality of products from suppliers.

Chef de Partie 2007 - 2008

Alsiran Restaurant

Supported the Executive Chef in preparing and serving high quality food in a timely manner. Ensured food was stored under the optimal conditions. Maintained high standards of kitchen cleanliness. Qualifications and Professional Development

Course: Train the Trainer

Course: Basic Food Hygiene

Course: Fire and Safety

Adham zein Aldeen: Page 2 of 2



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