FLAT ** QUEENS COURT
EMAIL: firstname.lastname@example.org TELL: 060-***-****
An enthusiastic professional with a certifiable track record in hospitality and customer service field, your establishment demands the skills, attributes and work ethic that I have developed through extensive experience in food and beverage. I am eager to leverage my skills and experience towards your requirements.
Based on my understanding of your position and your organization, here are some aspects of my background that seem most relevant to meet your needs:
Well versed in handling guests queries in a quick, friendly and efficient manner
Able to anticipate guests needs while ensuring that service is provided beyond expectations.
Ensuring that each customer receives outstanding service by providing a friendly and welcoming atmosphere.
Moreover, I have a flexible schedule and easily adapted to new surrounds plus enjoy taking new challenges. Above all, I am able to work outside the comfort zone to exceed the guest’s expectations. I believe that my experience in the hospitality field will provide plenty to your organization. I have enclosed my resume with this letter to express interest in this post.
As you are looking for a candidate who can adapt and contribute to your exceptional operations, l trust you will consider my credentials.
Thank you for your time and consideration of my application
BRIAN. T. MASUBE.
BRIAN THEMBA MASUBE
In short, I am reliable, hard-working with strong attention to detail and eager to learn new concepts, I am able to work well both on my own initiative an as part of a team as well as to travel abroad. Results-oriented and self-driven professional with exceptional communication and leadership skills, and the ability to adapt quickly to change.
SKILLS AND PROFICIENCIES
Excellent interpersonal and communication skills
Multi-tasking abilities with proficiency in organizing and managing different tasks
Expert knowledge of handling administration and paperwork
Thorough insights in overseeing stock levels and ordering supplies
Proficient in assigning duties and scheduling shifts
Expert marketing and sales skills to promote business
Stenden South Africa B.com Degree in Hospitality Management
I.H.T.I Travel and tourism certificate
High School: Species College PASSED
NORWEGAIN CRUISE LINE
Food & beverage waiter
Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
The Square boutique hotel and Spa
Food & beverage supervisor
Managing operations of two high volume restaurants and organize staff of over 20 employees
Coordinate administration, payroll, staff and vendors
Recruiting, training and motivating staff
Maintain high standard quality hygiene, health and safety
My Pond hotel
Food &beverage Duty Manager
Presenting a professional and friendly first impression of the hotel to all visitors and clients
Managing bar/restaurant and conferencing guests
Replenishing and restocking the bar, always ensuring high level of stock management efficiency
Running professional errands when required too.
Reference: available upon request