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Front Office Associate

Location:
Galali, Muharraq Governorate, Bahrain
Salary:
600 USD
Posted:
May 14, 2020

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Resume:

Harlene Fernandez Bautista

Al Zamil Building Exhibition Road,

Hoora ManamaBahrain

973-********

adc8ac@r.postjobfree.com

CARRER OBJECTIVES:

Seeking a challenging career in your prestigious, dynamic and progressive business organization. To acquire a responsible and challenging entry-level position that will utilize my education and experience, which provides an opportunity for career growth and advancement extensive experience, expertise and leadership.

PROFILE:

• More than 10 years of total experience as a Good Customer Care Service

• Have excellent working skills in MS Office Applications.

• Reputations as a hardworking, reliable, dependable and accountable employee.

• Fast learner; quickly incorporate and implement new procedure.

• Can work efficiently with or without supervision; can work under pressure.

• Can deal with people with all levels; with different nationality.

• Flexible and strong (Can do multi-task works).

• Speaks and writes English language fluently.

• Capable of processing data and information &keeping records,

• Good in typing skills.

• Energetic and capable of working independently.

PROFESSIONAL EXPERIENCES:

Wyndham Garden Manama

Manama,Bahrain

Front Office Associate

From December 2019-March 2020

ELITE HOTEL RESORT AND SPA

Al Muharraq, Bahrain

Food and Beverage Supervisor

From August 2018- December 2019

AMWAJ ROTANA JUMEIRAH BEACH

Jumeirah Beach Residence Dubai UAE

F&B Reservation/Hostess 2014-2017

TELUS INTERNATIONAL PHILIPPINES

McKinley Exchange

Corporate Center Makati City

Call Center Agent 2013-2014

HOLIDAY INN HOTEL AND RESORT

Dead Sea Jordan

Guest Relation 2010-2012

Producers Bank CO.

Rizal Nueva Ecija Philippines

Bank Teller 2008-2009

TRAINING ATTENDED:

• BASIC SAFETY TRAININGS

Personal Survival Techniques

Fire Prevention and Fire Fighting

Elementary First Aid

Personal Safety and Social Responsibility

Together achieving sales target everyday (TASTE)

Managing your career

Basic food hygiene

· Fire Drill Training

Cross-Exposure- Trained in front office Department-Agent

Job Description as Customer Service:

Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately.

Receives sorts and distributes mail within the office/hotel; files correspondence and other materials as required.

Ensure quality customer care and attention by extending courteous personalized service.

Obtain and evaluate all relevant information to handle inquiries and complaints.

Maintain customer service levels according to company standards.

Welcomes visitors to the office, assists them in making appointments, assures their comfort and directs them to the proper staff or service.

Skills:

Computer Software:

Basic knowledge at Opera and Microsoft Office

Internet : Browsing/Surfing

Educational Background:

2004- 2008 Nueva Ecija University Science and Technology

Bachelor of Science in Business Administration

Major in Management

2000- 2004 Canaan East National High School

Personal Information:

Birth date : July 24, 1988

Age 31 years old

Birth Place : Nueva Ecija, Philippines

Nationality : Filipino

Status Single

Gender : Female

Language : English/Filipino

Mr. Hani Sadek

Food and Beverage Manager

Elite Hotel Resort and Spa

+973-********

MR. BAHJAT SAADE

Director of Food and Beverage

AMWAJ ROTANA HOTELS

Jumeirah Beach Residence

Dubai, UAE

+971-**-***-****



Contact this candidate