Abigail Ozual
**** ******** **. *****, ** ***** 813-***-**** adc7p8@r.postjobfree.com
SKILLS
● Microsoft Office Suite
● Basic Knowledge in
Matlab, Multisim,
Solidworks, and Minitab
● Basic Knowledge in
French
● Fluent in Spanish
● Basic Knowledge in Lean
Six Sigma
● Basic Knowledge in Cell
Culture
● Technical writing
EXPERIENCE
Kelly Services (Bausch and Lomb), Tampa, FL - Project Engineer Aug. 2019 - Present
● Executed capital project plans related to packaging and manufacturing
● Created and updated technical documents such as user requirements specification, equipment specification, and traceability matrices
● Reviewed quotes, created requisitions, and submitted receipts for project spending
Oscor, Inc, Palm Harbor, FL - Junior Project Engineer Dec. 2018 - Mar. 2019
● Assisted in company remediation process by producing a thorough gap analysis for various products
● Created and updated various design control documents and technical reports as required per design control regulation
FIU Division Of IT, Miami, FL - Client Service Representative Feb. 2018 - Dec. 2018
● Assisted clients with troubleshooting any technical issues over the phone including login issues, phone set up, email issues, website issues, program/software issues, remote desktop assistance, etc.
● Created online tickets for issues that required field technicians
● Aided clients in navigating and locating necessary resources from articles in database or instruction list
● Promoted client satisfaction by working with operational teams in proper resolution of technical issues.
Adventure Islands, Tampa, FL - Park Ops/Hostess
Jun. 2018 - Aug. 2018
● Performed cleaning duties including pressure washing, mopping, picking up trash, changing out trash can liners and sweeping in all areas such as bathrooms, walkways, and dining area
● Effectively communicated directions and instructions with guests while providing excellent customer service
● Aided in cleaning tables and shooing away ducks and seagulls in the dining area
Boston Scientific Corporation, Dorado, PR - Manufacturing Engineer/Quality Engineer Intern
Jun. 2017 - Dec. 2017
● Organized feasibility assessment for the removal of ethylene oxide indicator dots and other accessories
● Aided in the assessment and the improvement of the project to lower the amount of foreign materials on the products
● Documented, edited, and reviewed the certificates and manufacturing instructions to increase manufacturing efficiency
FIU Engineering Information Center, Miami, FL - Computer Lab Proctor
Aug. 2016 - Apr. 2017
● Aid professors and students with projector, printing, log in, scanning, and any other computer issues
● Oversaw the maintenance of 7 computer labs
● Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions University of Nebraska, Lincoln, NE - Research Assistant Jun. 2016 - Aug. 2016
● Engineered lipid-based nanoparticles for targeted drug delivery in a lab setting
● Furthered the research on encapsulation of antioxidants in liposomes to terminate oxidative stress in stem cells
● Analyzed data from the use of numerous laboratory machines. FIU Mathematics Department, Miami, FL - Learning Assistant Aug. 2015 - Apr. 2016
● Tutored and assisted a class of 45 students in Finite Math
● Oversaw the maintenance of updating the grades
U.S. Naval Research Laboratory, Washington, D.C.- Research Assistant
May 2015 - Jul. 2015
● Assisted with the engineering of a glucose biosensor
● Advanced the development of the biosensor through using a potentiostat and laser printers
● Investigated the extent to which electrodes could be replaced on a Bitalino DIY Biosignals device.
FIU Green Library, Miami, FL - Librarian
Aug. 2014 - Apr. 2015
● Aided patrons with various concerns involving accounts, books, supplies, and electronics
● Organized carts of books and relocated books, magazines, and electronics
● Mediated between managers and patrons to ensure all problems were resolved
General Dynamics Information Technology, Riverview, FL - Bilingual Customer Service Representative
Jun. 2014 - Aug. 2014
● Communicated information in a way to maintain the company’s reputation of politeness and exquisite customer service
● Focused on improving our team’s position out of 48 teams by completing calls quickly and efficiently
● Contributed to elevate the position of my team by cooperating within my team of 15 effectively
EDUCATION AND TRAINING
Florida International University, Miami, FL - Bachelors of Science in Biomedical Engineering
Aug. 2013 - Dec. 2018
GPA: 3.2
● PepsiCo Foundation Excel Awards Scholarship Recipient
● Academic Excellence Award Scholarship Recipient
● Florida Bright Futures Scholarship Recipient
● Completed coursework in Circuits Analysis, Biomaterials, Intro to CAD, Orthopaedic Biomechanics, BME Lab, Cell and Tissue Engineering, and Medical Instrumentation Design
● National Society of Black Engineers, Programs Chair, 2017 to 2018
● Alpha Eta Mu Beta Member
● Alpha Kappa Psi, Secretary, 2014
● Society of Women Engineers Member
● IEEE Member
ACADEMIC EXPERIENCE AND VOLUNTEERING
Citylife Church, Tampa, FL - Volunteer
Apr. 2019 - August 2019
● Organized the logistics and schedule for various young adult events that cater to 8 to 10 people
● Assisted in serving coffee and food, cleaning the general area, and tracking the purchases in the cafe
FIU Engineering Expo, Miami, FL - Student Volunteer Feb. 2018
● Led and encouraged a group of 25 middle schoolers through a tour of various engineering activities throughout the college of engineering
● Assisted in serving, setting up, and taking down the event setup and decorations
National Society of Black Engineers, Miami, FL - Programs Chair Aug. 2017 - Apr. 2018
● Organized the planning, budget, logistics, refreshments, execution, and schedule for three professional events that cater to 50 to 75 people
● ● Acquired various influential engineering companies, disc jockeys, and prestigious guests for various events
FIU McNair Scholars Research Conference 2016, Miami, FL - Poster Session
Oct. 2016
● Presented the experiment conducted at the University of Nebraska- Lincoln that focused on improving upon targeted drug delivery techniques
● Placed third place in the division of Engineering, Physics, and Mathematics