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Lean Six Manager

Vermilion, OH
May 14, 2020

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Janet Malecki

*** ******** **. *********, **** **089 440-***-**** (cell)

Executive Profile

Results driven Lean Six Sigma Black Belt and Technical Project Manager with first-rate skills in directing full cycle, complex, multi-site, cross-functional projects and initiatives seeking leadership opportunities. Proven ability to deliver complex process improvement and software projects on time and on budget.

Areas of Expertise

Process Improvement & Optimization

Information Technology Project/Program Management

Process Improvement Culture Implementation

ITIL Certification

Project Budgeting and Scheduling

Lean Six Sigma Curriculum Development

Technical Project Management

Client Requirements Gathering/VOC

Strategic/Tactical Planning

Risk/Issues Management/FMEA

Lean Six Sigma Training-Green and Yellow Belt

Client Relationship Management


Professional Experience


Lean Six Sigma Black Belt: 6/2015 – 4/2019

Responsible for process improvement using Lean and Six Sigma tools

Conducted Lean Six Sigma Green Belt training and mentoring

Implemented A Culture of Continuous Improvement across six locations and work functions in the Loan Services Group

oDefined KPI’s with each group

oConducted Lean Tools training

oImplemented Lean huddles and practices

Conducted multiple Lean Six Sigma projects for Private Banking to enhance client services and achieve operational savings

Improve Consulting, Cleveland, Ohio:

Six Sigma Black Belt: 1/2013 - 6/2015

Responsible for Lean Six Sigma Practice

Conduct Lean Six Sigma Green Belt Training for Case Western University Open Enrollment

oMentor Green Belt Candidates through all phases of DMAIC projects

Consulted with west side Cleveland suburb to implement a culture of continuous improvement

oTrain Yellow Belt to all city departments including Police, Fire and administrative staff

oTrain Green Belt and mentor all projects across the city

oMaintain program stats and savings and attend quarterly meetings with the mayors’ office

Projects supported include diverse processes: Information Technology, Sales, Manufacturing, Transactional

Process Improvement client consulting including full cycle Project Management, process analysis, defining Technology specifications

PNC, Cleveland, Ohio:

Lean Six Sigma Black Belt /Technical Project Manager: 1/2007 - 9/2012

Responsible for identifying opportunities for improvement, project execution, and implementing process improvement projects (DMAIC, LEAN) throughout Information Technology and Operations. Obtained ITIL certification

Supported major project initiatives: Server Virtualization, Data Warehouse process improvements, IT Development Process Improvement, ITIL Service Process Implementation, Server Requisition Improvement Project

Savings through these Cost of Quality initiatives saved $1.2m from IT Budget through improvements to the Technology Systems Development Life Cycle which increased visibility to upcoming projects and better communications among all stakeholders.

Created greater service standardization through the implementation of ITIL processes including incident, change, problem, demand, release and configuration management

Shortened Server Request fulfillment time from 6-8 weeks to 1 week and decreased necessary inventory

Decreased outstanding incidents through root cause analysis eliminating recurring incidents

Decreased service center calls through the implementation of an improved knowledge management process

Decreased post implementation incidents through improvements to the change management process

Managed Mutual Fund Operations Performance Improvement Project which Identified $1,000,000 savings for Mutual Fund operations. Created IT specifications for improvements.

NCC, Cleveland, Ohio:

Senior Technical Project Lead: 6/2001 – 12/2006

Responsible for managing one or more Information Technology projects with budgets of $1 million to $30 million. 30-60 team members and high complexity. Duties include managing project scope, risks, issues, budgets, and managing projects to completion. Ensured adherence to the functional and technical standards relative to software development. Also responsible for vendor management, as well as managing and coordinate resources from a variety of functional areas. Projects include client/server, distributed and mainframe technologies.

Recipient of multiple internal awards

Project engagements included software development and implementation including Trust System Replacement, Asset Management Data integration (Data Warehouse), Core Systems Data Definition Project (Data Warehouse), Customer Information System standardization, New Product Enhancements

Supported multiple lines of business and applications including Asset Management, Core systems, Lending

As manager of the Interfaces team for the Trust Systems Replacement Project, managed the analysis, design, development, testing and implementation of 188 interfaces, managing resources, budget, risks and plan.


Certified Six Sigma Black Belt, PNC

Previous PMI certification

ITIL Foundation Certified

Cleveland Marshall College of Law; Cleveland, Oh; Completed first year of Law school

Cleveland State University; Cleveland, Oh M.B.A.; Concentration: Quantitative Business Analysis

Gannon University; Erie, Pa. B.S.B.A.; Major: Accounting

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