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Manager Social Media

Location:
Manama, Capital Governorate, Bahrain
Salary:
3000
Posted:
May 14, 2020

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Resume:

MARILYN F. AGUSTIN

Flat#* Block *** Building **** Road 2155

Manama, Al Qudaibiyah

33069013

adc713@r.postjobfree.com

OBECTIVE:

Seeking a managerial position on where my skills of customer service, management and strategic

planning would be utilized. To bring in my skills of handling employees and bringing out the best in them

leading to best customer experiences in the role of the Restaurant Manager.

EDUCATIONAL BACKGROUND:

PRIMARY: Padre Gomez elementary school - (June 1996 to March 2002)

SECONDARY: Saint Mary’s Academy Manila - (June 2002 to March 2006)

TERTIARY: Universidad de Manila - (June 2006 to April 2010)

Bachelor of Science in Business Administration major in Management

PERSONAL INFORMATION:

AGE: 29 Years old

PLACE OF BIRTH: Manila Philippines

CITIZENSHIP: Filipino

JOB EXPERIENCE:

EMIRATES FASTFOOD LLC (MCDONALDS UAE)

<< MANAGER TRAINEE TO STORE MANAGER – AUG 2011 TO JUNE 2016 >>

Lead and managing people

Conduct training of the crew, trainee managers and assistants on sales performance, workplace safety policies, procedures and security.

Manage and implement the restaurant training system

Provide a safe working environment

Conduct a regular team meeting

Gather customer feedback and identify patterns and trends initiating specific actions to improve customer satisfaction.

Preparing monthly restaurant financial reports and targets

Monitored inventory of food supply

Enforce and coaching others

Counsel and discipline staff when necessary

Manage financial resources

JASMIS FOOD CORPORATION

<<ASSISTANT RESTAURANT MANAGER – AUGUST 2016 TO SEPTEMBER 2017>>

Managed day to day operation within budgeted guidelines and to the highest standards.

Lead the team by training, attracting and appraising talented staff

Established targets, schedule and procedure

Comply with all health and safety regulations

Report on management regarding sales result and productivity.

BAHRAIN AND KUWAIT RESTAURANT COMPANY (AMERICANA – KFC)

<< RESTAURANT GENERAL MANAGER – OCTOBER 2017 TO OCTOBER 2019>>

Meeting the sales and profit goal

In charge of the daily operation of te restaurant

Ensure to have enough staff for the shift, sufficient stock of food and make sure that the equipments are working properly.

Overseeing the training of the employees is another thing on the lists of our responsibilities.

Deals with complaint from the customers

Make sure that the rights and the needs of the customers are given for them to become patrons and come back to the restaurant.

Implement all operations according to their company’s standard

Exercising basic shift to shift financial control to meet the restaurant profit target margins.

Driving excellence in customer service

Performs hands on operational work on an on going basis to train employees respond to customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.

GUL BIBI PUBLICITY AND ADVERTISING ESTABLISHMENT AGENCY

<<, MARKETING &OPERATION ASSISTANT>> - OCTOBER 2019 – APRIL 2020

Reconciling invoices and identifying discrepancies.

Creating and updating expense reports

Processing reimbursement forms

Prepare bank deposits

Enter financial transactions into internal databases

Check spreadsheets for accuracy

Maintain digital and physical financial records

Issue invoices to customers and external partners, as needed

Review and file payroll documents

Participate in quarterly and annual audits

Conduct market research and analyze consumer rating reports/ questionnaires

Compose and post online content on the company’s website and social media accounts

Prepare and deliver promotional presentations

Communicate directly with clients and encourage trusting relationships

Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market

Update spreadsheets, databases and inventories with statistical, financial and non-financial information

HIGHLIGHTS AND MAJOR ACHIEVEMENTS:

Scheduling

Inventory and Financial Management

Staff training

Employee Retention

Strong leadership

Deans lister in Basic Shift Management class in MC Donalds UAE

Deans lister in Advance Shift Management class in Mc Donalds UAE

Deans lister in Effective Management Practices in MC Donalds UAE

Class archie in Person In Charge Level 3 in Dubai Municipality

CHARACTER REFERENCES:

1.Ma. Elizabeth Mendoza 3. Moin Uddin Abassi

RGM (35393567) AREA MANAGER (35320659)

2.Eviergeen Magtalas

ARM (33827099)

ok

MARILYN F. AGUSTIN



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