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Mental Health Customer Service

Everett, WA
May 11, 2020

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Brenda E. Stephani (Cole), MS, LMHCA, MHP (MC ****7884)

**** ***** ** ** ******* WA, 98026



Bachelor of Science in Natural Horsemanship focusing in Psychology & Bachelor of Arts in Literature and Writing from the University of Montana Western, Dillon MT 5/2012. Graduated Magna Cum Laude. Master’s of Science in Counseling-Clinical Mental Health from Prescott College, AZ, graduated 08/2017. Gained post-masters certificate in Equine Assisted Mental Health from Prescott College, AZ in 01/2018. Professional Experiences

Wraparound with Intensive Services (WISe) Mental Health Clinician-Therapeutic Health Services May 2018-Current, Everett, WA

Conduct comprehensive mental health intake of transition-age youth clients, identify DSM-5 diagnostic presentation, and develop holistic treatment plan in collaboration with other WISe team members. Provide culturally-appropriate regular individual and family counseling services in addition to case management services as needed. Support team creation of a tailored crisis and safety plan in addition to providing crisis intervention/management to youth/family as needed. Work collaboratively in a team setting to address multi-system involved youth, utilizing teamwork principals for effective/sustainable outcomes. Maintain all required documentation to WA State standards. Mental Health Clinician-Northwest Hearts United Equine Facilitation Services March 2019-Current, Stanwood, WA

Provide brief solution-focused individual and family equine-assisted counseling services to youth under the Snohomish County Department of Corrections, working in collaboration with family, community-based services, and probation counselors as needed. Maintain all required documentation to WA State standards. Provide psychoeducation on equine-assisted therapies as needed in addition to supporting organizational restructuring and growth for NWHU. reSTART Life LLC-Serenity Mountain. Program Manager/Primary Therapist: Aug 2016-May,2018 Monroe,WA Provide individual, family, and group therapy for adolescents presenting with problematic technology use and other co-occurring disorders as recognized by the DSM-5. Provide oversight of adherence to all reSTART program policies, demonstrating good communication, and teamwork skills in addition to providing supplemental training to team members when needed.

Engaged in continuing education about problematic technology use, addiction(s), and therapeutic work with youth populations, learning how to address an emerging problem at individual, family, and community levels. Maintain all necessary documentation to WA State standards, communicate case progress with the family, assist with daily living tasks as needed including collaboration with community psychiatric providers. Child Development Center-Child Autism Trainer (CAT): Feb. 2015-Nov. 2015, Missoula, MT Help develop appropriate Applied Behavioral Analysis (ABA) programming for assigned client(s) and thoroughly record behavioral data/outcomes. Assist client with behavioral cues, reading internal/external emotional state(s), and healthy social interactions in 1:1 and community-based settings Engaged in continuing education about ASD, Applied Behavioral Analysis (ABA), and current research as able.

Rocky Mountain Equi-Rhythm (RMER) Camp Director: May-Aug 2011, Boulder, CO Responsible for training and management of all camp counselors in addition to oversight of care/maintenance of camp horses and facility. Created engaging camp activities for at-risk children/adolescents with focus on emotional regulation, healthy communication, and respect through partnership with equines. Facilitated community outreach and promoted Equi-Rhythm therapies offered outside camp.


● Hotline Crisis Advocate (2007)

● Formal Equity Training (2007)

● ABA Registered Behavioral Technician (2014)

● "Not by Chance" therapy/parenting model (2016)

● "Love & Logic" parenting model (2016)

● Non-Violent Crisis Intervention (2017)

● WISe Beginner & Intermediate skills (2018 & 2019)

● Ethics/Documentation for WA State (2018)

● CPR/First Aid for infants, children, and adults (2019)

● Current on training certificates for preventing spread of blood borne pathogens, HIV/AIDS, workplace safety, and customer service skills.

● Current with membership to the American Counseling Association

● Maintaining own liability insurance through HPSO Skills

Highly proficient in reading, writing, typing, grammar, editing English (WPM=60) Experienced in working in culturally-diverse settings Outstanding customer service and communication skills Alumni 4-H member; team captain for Horse Bowl and Hippology teams (10 years a member) Former volunteer at various organizations locally and regionally Nature lover, dog/cat owner, likes to cook/bake for friends, and play board games References

Dr. Susan Caverly, ANRP, Director of Psychiatry, Therapeutic Health Services, 425-***-****/ Elizabeth Scriven, PhD, LMHC, CDP Clinical Supervisor, Therapeutic Health Services 425-***-****/

Tamara Galbert, WISe Program Supervisor 425-***-****/ Amy Schilder, NWHU Director, 713-***-**** / Dr. Hilarie Cash, LMHC, CSAT, PhD, Chief Clinical Officer for reSTART Life, 425-***-****/

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