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Brittany Harris

Experience Jan 2019 – Oct 2019 State Farm Insurance Companies Atlanta, GA Claim Specialist- HCCS

Investigated, evaluated, negotiated, and settled claims including verification of coverage, legal liability and extent of damage to property to include writing estimates for daily and weather claims using Xactimate software up to $35k

Prepared and/or reviewed property and contents estimates in loss settlements Feb 2018 – Jan 2019 Property Loss Specialist, LLC/Worley Remote Team Lead/Adjuster- UPC Insurance

Managed a team of eight adjusters by providing functional, technical, and process leadership

Reviewed catastrophe and daily property claims to ensure settlement in a timely manner within applicable laws and compliance

Investigated, evaluated, negotiated, and settled claims including verification of coverage, legal liability and extent of damage to property from inception to close; handled attorney and public adjuster represented claims

Reconciled estimates using Xactimate/Xactanalysis software Dec 2016 – Apr 2018 State Farm Insurance Companies Duluth, GA Claim Associate – Injury

Consistently delivered a remarkable customer experience by adjudicating non-represented bodily injury claims

Managed the file coordination for settlement

Liability, negotiation, and settlement

Oct 2016 – Nov 2016 Worley Catastrophe Response Atlanta, GA Claim Representative-(State Farm Assignment)

Handled catastrophe residential property claims in a stewardship capacity

Worked in collaboration with staff appraisers, policy holders, and contractors to reconcile estimates in a timely manner using Xactimate software up to $35k Jan 2016 – Oct 2016 Bankers Financial Corporation Duluth, GA Claim Representative – (State Farm Assignment)

Consistently delivered a remarkable customer experience by handling complex auto claims

Determined coverage and liability; handled repairs; took recorded statements

Assisted in training and/or mentoring of processors Education 2011-2014 AIU -Atlanta (Degree not yet conferred) B.S. Criminal Justice - Forensic Science Skills

Adjuster Licenses held- TX, SC, AL, OK, NC, FL, IN, MI, RI, CT, LA, DE, GA, NH, KY, NM, VT, NY, WY

Attention to Detail, Ability to adapt to changes

Excellent Alpha-Numeric Data Entry Skills, Microsoft Office Products, Xactimate (22 months experience), XactContents, Xactanalysis

Exceptional leadership, organization, negotiation, and time management skills