Genevie B. Espartero
Al Falah St., Navygate Tourist Club, Abu Dhabi, UAE I am seeking a continuous career that will allow me to apply my interpersonal skills to the fullest and pursue my commitment to serving the public. To find a challenging position to meet my competencies, capabilities, skills, education, and experience. Perform, provide, and develop all my skills, achieving excellent results in the work and assigned area and also purchased through the trust placed in me, an invaluable experience with which to get an extremely important step in my personal growth together with the immense pride of being part of your team QUALITIES: SKILLS:
Can work under minimum supervision
Oriented and Competent
Hardworking, Focused and Dedicated
Easily grasp new work quickly
Self-motivated, initiative, maintains a high
With computer skills and knowledge in Microsoft
Excellent interpersonal skills
Team building skills
Analytical and problem-s o l v i ng skills
Decision making skills
Effective verbal and listening
Strong Microsoft Office skills.
EDUCATIONAL BACKGROUND PERSONAL DATA:
Aklan State University-College of Hospitality
and Rural Resource Management
Birthday: September 20, 1994
Height: 5 2"
Weight: 43 kg
Age: 25 yrs old
Country of Citizenship:
Philippines Country of Residence:
Philippines Civil Status: Single
Language Known: English and Tagalog
Place OF Birth: Philippines
Passport number: EC6898571
Visa Status: Under Employment Visa
Ibajay, Aklan, Philippines
Bachelor of Science in Tourism
A.Y. 2011 – 2015
September 2018 – Present
Online Travel and Tourism LLC Abu Dhabi, UAE
Visa Consultant/Ticketing Agent
Ensuring that all the information provided by the client is accurate, correct, preparing and checking all legal documents
Overseeing all aspects of the Visa and Immigration Services, ensuring that the process runs smoothly Assisting in the daily operations of the ticket office including mailings, filing and other duties that are assigned.
Making sure that the names on the ticket matches the names of the passenger’s identification. Preparing reports by collecting, analyzing and summarizing information of the clients. September 2016 – July 2018
Rez B'haleeb Restaurant Branch 1 Abu Dhabi, UAE
Providing excellent customer service to ensure satisfaction. Taking customer orders and delivering food and beverages in a timely fashion. Making menu recommendations, answering questions and sharing additional information upon request. Answering and taking orders through phone calls.
Manning the cash register and handling cash transactions with customers. Collecting payments, issuing receipts, refunds, change or tickets. April 2015 – March 2016
Manila Travel and Tours Kalibo, Aklan, Philippines Online Marketing and Reservation Officer
Organize hotel sales promotion and develop marketing sales Answering telephone, prepare replies to routine enquires and dealing with complaints and refund. Using a booking system to secure holidays.
Arranging flights, insurance and accommodation.
Collecting and processing payments.
November 2014 – December 2014
Eurotel Hotel Boracay Boracay Island, Philippines Hotel Staff
On Job Training (OJT)
I hereby certify that the above-mentioned information is true and correct to the best of my knowledge and belief. Genevie B. Espartero