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Customer Service Manager

Toronto, ON, Canada
May 11, 2020

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***-** **** **** **.

Etobicoke, ON

M8V 0E5


May 11, 2020


Toronto, ON

Dear: Hiring Manager,

I am writing in response to a posting listed on the Indeed career site. I am very confident that both my work ethic and past work experiences make me a qualified and worthy candidate for the position as a

Purolator Driver.

For the past two years I have been working Gtadnata at the Toronto Pearson Airport as a

Ramp Specialist/Team Lead. Where I took pride in my work. Unfortunately unforeseen events took place, due to Covid19 there was a mass layoff which I was included in. These circumstances has motivated me to take this opportunity to search for another career and expand my knowledge as a Purolator Driver.

By working alongside airport vehicles, airside and groundside, I’ve grown to study and understand the system of various vehicles. As a Ramp Specialist/Team Lead, I have become incredibly confident in my high level of problem solving, conflict resolution to deal with difficult situations as well as high level of flexibility and integrity that I possess.

I look forward for a new challenge as a Driver, where all my collective experience would benefit this field in every aspect.

Relatedly, I also worked in the army operating light tanks, truck driving, and working with heavy equipment machinery in various occupations while repairing vehicles when needed. Within these roles I’ve demonstrated my ability for proper use of driving skills while using extreme safety precautions and being aware of my surroundings, as well as a perfect and clean driving abstract record. I was also predominantly required to go through a strict security check due to nature of the job. Passing through daily high security of the airport, as well as passed the individual security clearance and criminal record check. My ability to be a leader, to follow rules and regulations, to act in a disciplinary manner would be directly applicable and invaluable within my role as a Driver.

I have been faced with extreme harsh conditions, working long hours year round, during former work experiences. I am certain that under these conditions I will be punctual, prepared, and have the ability to efficiently complete tasks. I welcome the opportunity to further discuss this position and look forward to hearing from you.


Chris Batsas

Chris Batsas

704-36 Park Lawn Rd.

Etobicoke, ON

M8V 0E5



- Committed to working in a team environment - Capacity to operate machinery extended periods of time

- Self-motivated, and self-directed - Experience operating military fire arms and vehicles (Gr)

- Ability to lift varied amount of weight for - Valid Provincial Driver’s “G” license

extended periods of time - Truck and bus license (Gr)

- Available on any on call notice - Airside Vehicle Operator’s Permit AVOP DA license

- Bilingual, Greek and English - Health & Safety Certificate- 2018

- Interpersonal and communication skills - Ready and willing to obtain any certifications that are

- Able to multitask under pressure required for this position


2018- 2020 Ramp Specialist/ Team Lead GTAdnata- Toronto Pearson Airport

Collect dispersed carts for baggage: organize in correct order, loading and unloading, for outbound and inbound flights while making sure they are going to correct destination

Responsible for scanners making sure they are in proper operation and battery full

Enter required data into computer system, each individual cart’s destination and complete info

Delegate up to four or more employees and supervise each of their duties, train new employees

Responsible for baggage to be sent out on time with no delays while working under pressure due to time sensitivity

Set up the ramp with required equipment to unload the aircraft luggage and cargo

Operate tractor and belt loaders, maneuvering on airfield while having knowledge of situational awareness of practices for operating in a safe environment

2015-2018 Owner/ Co-Partner Thornhill Green Grocer

Creating daily list of various seasonal produce using own judgment of current demands

Pick up daily orders from food terminal, interacting with local farmers to find top quality produce

Supply and deliver produce to restaurants at required time

Own and Operate cube van, loading and unloading goods, lifting varied amounts of weight throughout the day

Operate forklift for loading into cube van

Organize and maintenance of store, keep in presentable appearance

Daily interpersonal and problem solving

Chris Batsas

2012-2015 Management Ressor’s organics meats cheese deli

Operate various machinery for meats, cheese and deli, ensure safety awareness for employees upon use

Provide customer service

Inspect orders and organize food products into ideal location

Preparation of all items

Oversee employees regarding scheduling, delegate workload and tasks

Responsible of quality control, safety of food handling

2004 – 2010 Manager Naoumis Nikolaos

Maintenance of warehouse

Load and unload international transportation trucks for delivery, operating forklift

Complete receiving shipments from various distributors

Driver of truck for long and short distances to surrounding cities, in extreme weather, long hours and odd shifts

Knowledge of and operate industrial power washers on trucks to have ready for service

Responsible for overseeing employees: assigned duties

Manage daily business operations

Provide knowledge expertise on artisan cheese and deli products distributed

Organize sales promotions and increased sales

Work with owner to understand competitive market to make improvements to business: surveyed clients

2002-2004 Management/ Server Mythos Resort

Provide optimal customer service as a waiter and bartender

Food preparations

Pool maintenance

Opening and closing duties of the resort

1999-2000 Drill Sergeant National Army of the Hellenic Republic of Greece

Trained to operate submachine artilleries, and light tanks

Position leadership, responsibility to train and lead recruits to carry out their military duties

1996-2002 Farmer/Agriculture Karditsa Farm

Tractor operator

Bobcat operator, load and unload haystacks in and out of barn

Heavy lifting for long periods of hours in extreme weather

Operate equipment, trimmers, mowers using agricultural machines to maintain grass, power tools

Knowledge of landscape maintenance


1993-1998 Graduation Diploma Tetarto Lykio (High school Greece)

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