Mayra Montoya

professional customer service

Fort Worth, TX 76133

adc568@r.postjobfree.com

682-***-****

Customer service representative With over 5 years Of experience In telephone customer service, Familiar with average customer service software (Microsoft, Excel, Word) sales experience over 4 year's, tech support, problem solver, and always with a positive attitude.

#readytowork

Willing to relocate to: Arlington, TX

Authorized to work in the US for any employer

Work Experience

Leasing Consultant

WAK Management - Fort Worth, TX

October 2018 to December 2019

• Leasing Apartments

• handling money

• Professional customer service

• answering multiple phone calls

• Typing Leases

• Signed New leases with customers

• showing apartments

• marketing

• Experience in Office

• Experience with Microsoft, Excel, Word.

• Filing applications

• Filing folders in order in filing room

• Making copies of important papers

• Able to work under pressure

• Multitasking

• Translating in Spanish

Photographer

Mom365 - Fort Worth, TX

March 2016 to November 2017

• Photographer

• Sale packages

• responsibility with care of babies

• responsibility with equipment

• in charge with money orders payments

• customer Service

• answering phones calls

• JPS Hospital

Education

High school or equivalent in diploma

Arlington Heights High School - Fort Worth, TX

August 2005 to May 2008

Skills

• Bilingual

• Property Management

• Teamwork (4 years)

• Team Development (2 years)

• Office Equipment (1 year)

• Translation (8 years)

• Cash Handling (3 years)

• Communications (6 years)

• Professional Presentations (8 years)

• Learning Technology

• Problem solver (6 years)

• Handle 90+ phone calls daily, with duties including welcoming new customers, filing application, entering and scheduling appointments. (3 years)

• Retail Management

• Customer Service

• Hospitality Experience

• Marketing

• Instructional Design

• Infant Care

• Fair Housing Regulations

• Infant Care

• Marketing

• Toddler Care

• Interpretation

• Spanish

Certifications and Licenses

CPR/AED

April 2020 to April 2022

CPR/AED certificate

Assessments

Verbal Communication — Proficient

November 2019

Speaking clearly, correctly, and concisely.

Full results: https://share.indeedassessments.com/share_assignment/hxkvfsasslcwg1p0 Customer Focus & Orientation — Proficient

February 2020

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share_to_profile/5aac66a50043c603df062486b46867daeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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