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Customer Service Medical

Location:
New York City, NY
Posted:
May 11, 2020

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Resume:

Mark Hansbrough

Experienced Coach

New York, NY *0075

adc54i@r.postjobfree.com

440-***-****

Objectives

Experienced trainer with over fifteen years of coaching one-on-one and group team training sessions in a wide variety of environments. Advanced training in functional, metabolic, and weightlifting training. Excels at design and implementation of training programs to achieve health and wellness goals. Education

Bachelor of Science in Exercise Science (2003)

The University of Akron, Magna Cum Laude, Sport and Exercise Science Club Member Experience

Head Weightlifting Coach (2015 –Present)

The Bar Athletics (Eastlake, OH)

• Assessment of biomechanical readiness to perform lifting techniques safely and effectively.

• Teach/educate beginners on proper exercise technique.

• Design and implementation of training programs.

• Conduct educational and hands-on seminars to large groups. Weightlifting Coach (2010 –2015)

Crossfit 440 (Mentor, OH)

• Group/one-on-one training aimed primarily at increasing overall fitness levels through weightlifting.

• Instruction and refinement of exercise techniques. Performance Enhancement Specialist (2001 –2003)

Speed Strength Systems (Euclid, OH)

• Assessment and testing including body fat, flexibility, muscular endurance, strength, and power

• Teach/educate beginners on proper exercise technique

• Fitness and sport-specific program consultations

• Educate on proper nutrition guidelines particular to each clients’ goals Skills

Author of “The Power Clean” in “Stack” (2003)

Qualified and competed in American Open Weightlifting Championships (2000-2001) Coached multiple NFL, NBA, MLB, and Minor League Baseball players (2001-2003) Attended numerous seminars, competitions, and continued educations events (2000-Present)

#readytowork

Work Experience

Head Coach - Cleveland Weightlifting

The Bar Athletics - Eastlake, OH

February 2015 to Present

Responsibilities

-Design/Implementation of weightlifting program.

-Technique analysis and instruction.

-Competition management

Medicolegal Death Investigator II, Shift Supervisor Cuyahoga County Medical Examiner's Office - Cleveland, OH 2007 to December 2015

Supervise and oversee all aspects of Investigations Department including scheduling, protocol adherence, discipline, field investigations, and mentoring. Selected Achievements:

* Streamlined work processes through establishing more efficient protocols

* Created and authored Standard Operating Procedure for Investigations Department

* Received Letter of Commendation from Coroner in 2009

* Responsible for inter-agency correspondence of confidential information

* Assure proper legal handling of evidence and personal property

* Responsible for written and photographic documentation of death scene

* Identifies evidence and determines its value to the investigation

* Experienced in testifying in judicial hearings

* Consult with law enforcement, physicians, and legal personnel

* Identification, documentation and interpretation of injuries

* Interpretation of medical records

Sales and Service Specialist

AT&T - Cleveland, OH

2004 to 2007

Sales and Service Specialist team leader for top producing Midwest Region Consumer Service Segment.

Selected Achievements:

* Team Lead of sixteen team members

* Highly skilled in data entry, customer service and telephone support

* Responsible for verification and execution of customer billing adjustments

* Selected for over a dozen special projects for Midwest Region Consumer Service segment Performance Enhancement Specialist

Speed Strength Systems, Inc. - Cleveland, OH

May 2001 to May 2003

Evaluated, developed, and implemented individual and team training programs based on scientific standards and practices.

Selected Achievements:

# Comprehensive performance evaluation

# Provide expertise and guidance in all areas of human athletic performance

# Produced 2003 Ohio Division IV Defensive Player of The Year Education

Bachelor of Science in Exercise Science

UNIVERSITY OF AKRON - Akron, OH

2000

Certifications and Licenses

USA Weightlifting- Sports Performance Coach

March 2016 to March 2017

Financial Markets

January 2017

Yale University

Coursera

D-ABMDI

June 2012

American Board of Medicolwegal Death Investigation Additional Information

Skills

* Exercise Physiology

* Research and Interpretation

* Medical Record Analysis

* Human Performance

* Customer Service

* Decision Making

* Information Gathering Interviews

* Physiology and Pathology

* Verification of Investigative Claims



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