ABOUT ME

I am a strong leader and communicator because of the experience I have working as part of marketing office teams. I have robust organizational and interpersonal skills as well as experience with critical thinking and problem solving from previous work and volunteer placements.

TECHNICAL SKILLS

Media Skills: Facebook, Twitter, Instagram, LinkedIn

Technical Skills: Outlook, Word, Excel, PowerPoint, Hootsuite, Wordpress Website Builder, Google Ads, MailChimp, HubSpot CRM, TourCMS, NVivo, SPSS

RELEVANT COURSE WORK

Introduction to Information Technology: The New Media

Media and Popular Cultures

MARKETING AND COMMUNICATIONS EXPERIENCE

MARKETING AND PR COORDINATOR• INDIAN SUMMER FESTIVAL

MAY 2019- AUGUST 2019

Drove ticket sales by communicating and coordinating with partners to improve engagement and involvement resulting in the most successful festival year with the greatest number of tickets sold and the highest total revenue.

Provided share kits and negotiated newsletter involvement, social media posts, and public displays of promotion with descriptions, social media, and promotional imagery to partners.

Pitched stories to the media and organized interviews for articles between editors and artists.

Created Facebook event pages and website pages for artists and events with sponsor recognition

Created a new, updated backgrounder for the festival to be used in future press releases

Built and conducted surveys for and during the festival to provide insight into demographics and to receive feedback that was combined with social media and website analytics

Ran social media at events and organized photographers and videographers shot lists

MARKETING AND OPERATIONS INTERN • WHISTLER TASTING TOURS

JANUARY 2018- AUGUST 2018

Sold, planned and operated over 150 daily tours ranging from a value of $95- $150 per person.

Sustained company’s reputation (five stars on Trip Advisor) through daily tour management, customer service and direct communication with over 100 booking agents and 16 restaurant partners.

Conducted product knowledge sessions for partnered concierge teams as well as run a booth independently at a Vancouver Roadshow to reach potential clients.

Developed the latest marketing efforts which included prospecting, outreach and sales using tools such as HubSpot CRM and LinkedIn to find potential leads as well as managed the company’s social media

MORE ABOUT ME

I love sitting down with a good book, a cup of coffee, and a chocolate bar. This is a luxury which, unfortunately, is hard to come by between juggling classes, work, family, friends, and sport.

I enjoy traveling to warm, exotic places where I can snorkel and paddle board or explore and relax with good company.

I keep my stress levels low by playing in recreational soccer leagues where I am able to be a part of a team and stay in shape.

Work, family, and friends are extremely import to me and the people I surround myself with are people I like to take care of.

AWARDS

SFU Dean’s Honour Roll: Fall 2018-Spring 2020

Academy to Community Co-op Award: Summer 2019

WORK AND LEADERSHIP EXPERIENCE

SERVER • BROWNS SOCIALHOUSE JUNE 2015- PRESENT

Developed rapport with clients and generated repeat business through friendly attitude and extensive cuisine knowledge as well as exceptional, friendly, and fast service.

Used personality and salesmanship to earn “Most Improved” in multiple competitions that benefited the restaurants sales by answering questions about menu selections, making recommendations, and accurately recording and relaying special instructions to team member to exceed guest’s expectations.

Practiced problem-solving skills when issues or conflict arose with customers to create solutions and improve satisfaction by skillfully anticipating and addressing guests’ service needs.

PHYSIOTHERAPY INTERN • LYNN VALLEY PHYSIOTHERAPY CLINIC

SEPTEMBER-JUNE 2015 (100 HOURS)

Organized and processed the paperwork for over 500 clients.

Shadowed physiotherapists and kinesiologists on practices and analysis to learn and retain as much information as possible.

Assisted and taught exercises in the gym to help injured clients recover more quickly.

COACH • FOOTSKILLS SOCCER CAMPS • WHITECAPS SOCCER CAMPS•LYNN VALLEY ELEMENTRY•BCO 2010-2015

Organized drills and children while providing instruction and constructive criticism to effectively lead the group with patience.

Created practice plans that would better improve each child’s individual skill.

Collaborated with other coaches to plan and pursue a strategy that would best benefit the team.

presence, which included growing the Instagram following by over 300 followers.

Organized and executed the hiring and training progress for the current Co-op intern by scheduling and conducting interviews and providing a month of training.

News Media, the Public, and Democracy – Wikipedia Editing

Advertising as Social Communication

EDUCATION

Simon Fraser University • Major in Communications • Minor in Labour Studies

REFERENCES

References available upon request

District Scholarship Award (2015) for excellence in Athletics

Honour Roll (2011-2015)

Premier Soccer Player of the Year Award (2015) for leading and excelling in Sport

HPL and Argyle Senior Soccer Captain (2010-2015) voted by teammates

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