Post Job Free

Resume

Sign in

Product Owner/Business Analyst

Location:
Richardson, TX
Posted:
February 26, 2020

Contact this candidate

Resume:

Bobby Jain

Scaled Agile(SAFe) Certified Product Owner/Product Manager/ SAFe Certified Agilest/

Program Manager

Location: Richardson/Plano/Dallas - TX Visa Status - Green Card Cell: +1-510-***-**** Email- adbzur@r.postjobfree.com

Summary:

• Extensive IT experience with in depth knowledge of the Software Development Life Cycle (SDLC) practicing SCALED AGILE framework, SCRUM Agile, Kanban, and Waterfall methodologies

• SAFe Certified Product Owner/Product Manager, SAFe Certified Agilest, adept at Requirement Elicitation, Gathering and Analysis, Stakeholder Management

• Executed and maintained Scaled Agile project management processes and disciplines in the areas of: PI Planning, Sprint Cycles and Planning, Sprint Retrospectives, Developing Story Boards, Maintaining and prioritizing Backlogs, Define and Maintain User Stories, Facilitating grooming, Conducting Sprint End Demos to all the Stake Holders, Consolidate User Feedback, Impediments Tracking and Quality Management.

• Prolific relationship builder and articulate communicator who can fluently speak the language of domain, people process and technology.

• Worked across various Domains from Semiconductor Industry, Core and Corporate banking, Cash Management, Identity and Access Management Systems, Advanced Services, Analytics, and Digital Assistance

• Experience in conducting GAP, Impact, SWOT, Cost benefit analysis, Root cause, Feasibility study, Impact analysis, Risk Analysis, and As-Is and To-Be business analysis.

• Develop detailed functional and technical specifications for web and mobile applications as part of a team.

• Experienced in clarifying business requirements and designing process improvements to increase productivity.

• Involved in generating business requirements (BRD), functional specifications (FSD/FRD), detailed design specifications and use cases communicate the intended system functionality to the development team. Certifications • Certified Scaled Agile Product Owner/Product Manager – SAFe PO/PM

• Certified Scaled Agile Advanced Scrum master - SAFe SASM

• Certified Scrum master - CSM

Project

Management

Methodologies

SAFe Framework: (Scrum, Kanban), Agile, Lean, Waterfall Tools JIRAAlign (Agile Craft),

Confluence, Microsoft Project Plan, OmniPlan, Sharepoint, Whizible, Microsoft Office, Mac based office tools

Technology Java/J2EE, Oracle, SQL Server, Hadoop, Industry Standard protocols as SAML, IXML, SWIFT, RosettaNet

PROFESSIONAL EXPERIENCE

Company - Infosys Ltd

Client: AT&T (Plano, TX) May 2019 - Current

Role: Chief Data Office - Digital Assistance Capabilities Digital Assistance Program is a combination of Robotic Process Automation bots that automate mundane or repetitive tasks through chatbots to reach out to humans or systems and virtual assistants that are "intelligent" personal assistants able to accomplish complex tasks for customers.

• Running Programs using SCALED Agile Practices

• Understanding Value Streams and Story Boards

• Interfacing with Business Users to ensure a Requirement Backlog

• Prioritizing Backlogs in Consolation with Program Manager and Client

• Facilitating and Planning PI Sessions (Program Increment Sessions)

• Supporting Scrum Masters to Identify and build Sprint Cycles

• Ensure Grooming of Sprint teams; Backlog user stories where discussed on previous sprint and necessary meeting are conducted to make sure all user stories understood well in advance, maintained daily dashboard and project daily activities and involvements are record

• Define User Acceptance Criteria and Conduct User Acceptance testing

• Facilitating Demos to Client

• Consolidating feedback from the Client and incorporating into Backlog

• Eliminate impediments that obstruct a team’s pursuit, cross-team dependencies or cross-team impacts

• Ensuring Status and reporting to management

• Set up Cadence for the entire program to run successfully Company - Infosys Ltd

Client: Verizon (Richardson, TX) Oct 2018-May 2019 Role: Portfolio Manager - Verizon Consumer Market Analytics Define and strategies transitions building transition plans, on boarding people and applications, track all transition tracks to be able to provide a complete picture, issue and risk management, reporting and defining roadmap ahead. Responsibilities:

• Customer engagement - understand the customer, business and domain, tools and processes and expectations to drive the transition

• Internal and external Stakeholder management, planning and executing the transition, reporting, risk assessment and management

• Understanding customer needs and expectations and work towards, streamlining the processes to make the transition a success, innovating as and where needed

• Understand business, domain and functional requirements and facilitate knowledge transition to teams

• Define the right processes for streamlining transition

• Facilitate periodic synchronization meetings, stakeholder meetings, System Demos

• Eliminate impediments that obstruct a team’s pursuit, cross-team dependencies or cross-team impacts Company - Infosys Ltd

Client: CISCO (Santa Clara, CA) Apr 2018- Oct 2018 Role: Program Manager - Advanced Services BI

Advanced Services Business Intelligence in CISCO deals with Web-based dashboard that provides on-time, accurate, and actionable intelligence concerning datasets such as Service Bookings (annualized/multi-year), Attach Rate, Renewal Rate, and Uncovered Rate. This helps in decision making for investment and marketing besides analyses of key problem areas and rectify it.

Responsibilities:

• Program manager Interfacing with business owners and Delivery teams

• Manage Programs using SCALED AGILE Practices to ensure successful program Execution

• Revisit the backlog and priorities the business requirements and move it to Sprint sheet

• Facilitating team with scrum events, artifacts and continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity

• Facilitate System Demos and solution Demos; Facilitate PI Planning readiness by fostering the preparation of Goals and Backlogs, by conducting PI Planning meetings

• Facilitate periodic synchronization meetings. Documenting and Encouraging Best Practices serving towards excellence through Innovations

• Coaching the Development Team in self-organization and cross-functionality

• Helping team to understand the need for clear and concise Product Backlog items; problem-solving techniques and helps the team become better problem-solvers for themselves

• Administer Agile team maturity assessments and develops coaching plans accordingly

• Eliminate impediments that obstruct a team’s pursuit of its sprint goal, cross-team dependencies or cross-team impacts

• Made sure on the Velocity of team improvised by guiding team with right direction

• Streamlined several of the Scrum processes; Wall of Reference revisited accordingly for new features and user stories and update impediment tracker

• Ensure no impact for next deliverables, each sprint carried on Agile process and set up add on meetings to solve impediments raised by the team

Company - Infosys Ltd

Client: APPLE (Sunnyvale, CA) Oct 2011-Jun2016

Role: Principal Consultant/Program Manager - Identity and Access Management Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services. It is backed by an IT department to manage the information systems, analytics, access and authorization to portal etc. Responsibilities:

• Part of the PMO team for identity and access management systems

• Managing multiple projects following Agile, Waterfall and Hybrid as needed.

• Discussed with business users, creating and updating backlogs

• Coached the Development Team in self-organization and cross-functionality.

• Organize and facilitate project team meetings and ensure that all updates and documentation and internal/ external communication are completed.

• Track and communicate team capacity, velocity, progress and impediments to management.

• Monitor the team’s sprint backlogs and ensure visibility of each team’s daily burn down chart, status and priority.

• Facilitates organizational learning, change management, and process adoption of Agile via metrics, benefits realization, outcomes, and retrospective findings.

• Refined techniques for effective Product Backlog management.

• Removed impediments to the Development Team’s progress. Worked directly with contacts from all area’s

(and levels) to resolve issues for the team.

• Facilitating daily Stand-up / Scrum, Grooming Session, Sprint Planning, Sprint Review / Demo, and Sprint Retrospective.

• Implemented, and promoted Agile best practice standards including the use of boards and tools where appropriate.

• Escalating and/or resolving impediments to help the team be successful. Company- Genpact (Headstrong capital markets)

location- Bangalore, India June 2010 – September 2 Management Consultant/Delivery Head

Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the world’s top 10 investment banks, we are the world’s leading technology services provider for the financial services and securities industries Responsibilities:

• Incubating Product platforms and heading of Product Platform business unit India

• Driving Competitor analysis with various competitor products and market analysis to ascertain the value provided by the Products using FIXML and OATs

• Prepare Go to Marketing Features

• Customer and Stakeholder Management : Considering it was a Customer first product, the role required extensive discussions with Customers and other stakeholders

• Hiring and building teams

• Ensure compliance to organization standards and procedures.

• Respond to RFPs and presales

Nucleus Software Exports ltd (India) Apr 2006 – Apr 2010 Location - Noida, India

Role - Managing New Product development

Nucleus Software Exports Limited is an IT company in the Banking and Financial Services sector. It offers IT and consultancy services serving a variety of sectors of the banking industry electronics, computer software, and online services.

Responsibilities:

• Interface with product management teams to understand the product vision and how to map it with technology

• Feasibility Study and ball part efforts during RFP stage

• Define product vision and review with stakeholders.

• Prioritize the product features form product backlog based on priority

• Gathered and documented business requirements, business process flows, use cases using different business techniques such as interviewing customer & stakeholders.

• Facilitated Demo with PO & Business Steering Committee for potential feedback and take inputs on defects also tracked and corrected defects cross-functionally taking required corrective measures and define the state as 'Done'.

• Documented the User Requirements Specifications by gathering the requirements from the business sponsor and various stakeholders.

• Facilitated change management within the project by performing impact analysis for change requests and regularly updating Requirement Traceability Matrix (RTM). Prior Experience

STMicroelectronics – Sr Systems Analyst

Education • Bachelors of Technology (Computer Science Engineering) Positions Held Held positions as Head prefect in school Headed and executed Excellence Committees in various organizations worked with in various spheres



Contact this candidate