Marilyn Dockendorf

**** ******** **., **********, ** 33756

adbzlw@r.postjobfree.com • 727-***-****

RESUME

I am a conscientious, detail-oriented worker and I love helping people. While my main experience is as a Receptionist, I have considerable experience in Customer Service, Recruiting, Administration, Financial Records and Retail Sales.

I am an excellent listener and communicator and I have the ability to remain calm under stress. I am looking for a position that allows me to assist people to get the information or products needed in order for them to have a satisfying experience with the company I represent. I believe that excellent service keeps customers coming back.

Experience

Express Employment, Tampa, FL 2017 to 2018:

Appointment Setter/Data Entry (Temp Position)

Phone surveying, data entry.

Home Shopping Network, St. Petersburg, FL 2016 to 2017:

Sales Representative (Seasonal Position)

Taking orders over the phone, answering customer questions and verifying customer account information.

Deluvia, Inc., Clearwater, FL 2011 to 2016:

Receptionist/Administrative Clerk

Answering and directing calls in a friendly, efficient and professional manner. Handling and distributing incoming mail. Printing and sorting invoices. Answering customer questions. Generating purchase orders. Data entry of accounts payable and receivable. Data entry of public contact information.

Self-Employed, Clearwater 2006 to 2009:

Product Demonstrator/Sales for Deluvia, Inc.

Demonstrating and selling skin care and cosmetic products. Handling customer questions and concerns. Inventory and financial record keeping.

Office Team 11/2001-11/2002 :

Innova Health Systems

Admin Clerk

Process insurance claims from the local hospitals and check for errors and fix them.

Ernst & Young, Maclean, VA 2002:

File Clerk (Temp Position)

Presorting and filing folders.

Robert Half Temp Agency:

American Red Cross, Fairfax, VA 2000 to 2001

File Clerk (Temp Position)

Presorting and filing folders.

MGE, Fairfax, VA 1999:

Treasury Assistant

Logging invoices and maintaining account balances.

Skills

Human Relations: Excellent listener. Friendly, professional speaker. Calm under stress. Problem resolution.

Education

Coastal Carolina CC, Jacksonville, NC 1990

H.S. Diploma

References

Alicia Webb, Co-Owner/CFO, Deluvia, Inc. 727-***-****

Elly Turnbull, VP Administration & Marketing, Deluvia, Inc. 727-***-****

Angie Chacon, CEO, Nu Earth Labs 727-***-****

Letters of recommendation available upon request.

Contact this candidate