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ERP QA Lead

Location:
Charlotte, NC
Posted:
February 25, 2020

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Resume:

Sayali A. Hirve

Charlotte,NC

Cell:619-***-****

E-mail: adbzeb@r.postjobfree.com

SUMMARY

·12+ years of experience as a ERP Test Lead, QA Lead/Test Coordinator in testing and improving the quality validation process for ERP, Customer Web Technology and Store Portal Applications in SharePoint across diversified domains like Finance, Energy, Banking etc.

·Experience as a Team Lead who defines, implements, executes, manages, reports the status of, all testing activities for assigned products and projects. Experience in evaluating various testing tools and making a recommendation.

·Lead many projects from inception to implementation.

·Experience as an Lead for both Manual and Automation Test teams

·Experience as a Software Programmer (internship) for mobile application. Worked on a project for Remote Data acquisition using GSM technology.

·Displayed leadership skills as a QA Team Lead and lead a team of QA Analysts in offshore-onsite model.

·Lead the effort to build new test automation frameworks for the ERP project

·Was responsible for creating and maintaining Traceability matrix for accurate test coverage.

·Carried out duties as a Business Analyst on Requirement Gathering, Requirement Documentation and Use cases.

·Worked on Integration modules involving testing of XML and EDI documents.

·Well versed in implementing QA Methodologies, Test Preparation, and Test Execution.

·Have strong skills in writing and executing test plans and test cases and performing all types of testing (Functional, Regression, and Performance), also test execution using HP Sprinter.

·Have carried out Cross Browser Testing, Web application Testing and Mobile Testing with iOS, MacOS and other operating systems.

·Created the Test Strategy Document/Test Plan that defines the Test Environment, Phases of Testing, Entrance and Exit Criteria for different phases of testing in Software Development Life Cycle (SDLC).

·Extensive understanding of Software Development Life Cycle (SDLC) and worked on Software Testing Life Cycle for Agile and Waterfall models

·Review Functional Specification and Requirement Specification for the new features of the product.

·Proficient in Manual and Automated Testing of Web based Client Server applications and databases.

·Developing and Maintaining Test cases, analyzing bugs and interacting with development team members in fixing the defects.

·Used SHAREPOINT, CENSUS, JIRA and HP Quality Center/ALM as test management application.

·Co-ordinated UAT Testing/Sign offs across 18 departments for ERP Implementation Project at the City of Charlotte.

·Co-ordinated Performance testing with QTP/MS Visual Studio and Stress Test the system.

·Worked in both Agile and Waterfall models.

·Excellent verbal, written and communication skills.

·Understanding of GL/PL, AP/AR, Procure to Pay and HR applications

·Knowledge of Web Servers and Application Servers.

·Knowledge of SQL queries including T-SQL and PL-SQL.

·Understanding GUI design standards, especially as they relate to test automation object recognition issues.

·Worked extensively with the external vendors and Business Partners, Global Development, Business, Support, and Technical Writing Teams on a daily basis.

·Excellent analytical, interpersonal and multi-tasking skills describing a committed team player. Skilled at building a strong team environment and possess the ability to adapt to new technologies and situations with ease.

·Was selected as a nominee for the Government Awards 2018 under Innovation and Technology.

TECHNICAL SKILLS

·Testing Skills: Black Box Testing, Manual and Automated testing, EDI and XML Testing, Writing Test cases, UATs and Test Plan, Test Strategy, Functional Testing of application developed in SharePoint 2010, SIT Testing, Cross browser/Mobile Testing, experience on developing test automation framework, testing of web-based/client server/ERP Applications, SAP Concur

·Reporting Tool: Crystal Report, SSRS.

·Testing Tool: QTP / HP UFT, MS Visual Studio, HP Sprinter, HP ALM

·Languages / Scripting: C, SQL and VB scripting.

·Database: MS SQL Server 2000

·Defect Tracking Tool: CENSUS, Quality Center / ALM, JIRA, QAD, SharePoint.

·Configuration Management/Version Control Tool: Visual Source Safe.

EDUCATION

Bachelor of Engineering (Electronics) from University of Pune, India.

PROFESSIONAL EXPERIENCE

Company Name: CIBER INC February 2013 till date

Client: City of Charlotte August 2015 – Present

Role: ERP Test Lead / City Of Charlotte IT QA Manager

The City of Charlotte is implementing an ERP Upgrade Project across multiple departments. The project is associated with the City's new finance, procurement, project cost accounting and grant cost accounting capabilities.

Worked on multiple projects on multiple platforms for ERP Upgrade (Munis), SAP Concur, Data warehouse, B2GNow, Amadeus Propworks, Clarity, Oracle Peoplesoft Implementation and PUM Upgrades, CRM Tool RMSource Code Enforcement.

Roles and Responsibilities

·Co-ordinate testing efforts for multiple projects with the vendor and Business partners. Define deliverable expectations for all team members.

·Define Manual and Automation Test strategies, tasks, dependencies, risk mitigation plans.

·Participate in risk-based analysis for test execution

·Responsible for Test Execution, timelines and reporting

·Customized SharePoint and used as a Defect / Test Management Tool.

·Document best practices in testing and train various team members on proper Test procedures, techniques for testing, test case definition, test plans/scripts, HP UFT and HP ALM.

·Testing of the ERP system and its interfaces.

·Validating data with SSRS reports testing and Cube testing.

·Worked with the Business, Development, Database, Build and Integration Teams to ensure a successful delivery.

·Worked on Automation scripts using HP UFT for the existing and new version

·Maintaining daily Test status report and weekly Executive Summary Report for the stakeholders and business partners.

·Was an integral part of Environment management meetings.

·Worked with 3rd Party Vendor Tyler for successful delivery of the ERP product Munis.

·Setup, configure, and maintain the automated testing environments and framework using HP Unified Functional Test (UFT)

·Install UFT and the corresponding licenses with their machine codes

·Design, modify, implement and execute automation test scripts with VB scripting

·Develop user-defined functions for frequent reuse

·Develop and optimize UFT scripts for regression testing with various data sources, environment variables, and configuration files

·Establish and maintain test data

·Establish a Keyword Driven and a Data Driven Framework (Hybrid Framework)

·Ownership of Enterprise Testing standards

·Lead the upgrades of testing tools and act as the primary point of contact with testing tool vendors

·Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks

·Evaluate and recommend software tools for load testing, defect tracking and housing test cases as project needs

·Identify and escalate environment issues, data gaps and appropriate administration

·Mentor and coach other members of the software quality assurance team and goals

·Was selected as a nominee for the Government Awards 2018 under Innovation and Technology for my contribution around creating a POC for QA and Testing, leading a team with automation efforts and test management tools and techniques for the first time in the City.

Client: Duke Energy July 2014 - July 2015

Role: Test Coordinator for Common Digital Platform (CDP)

Common Digital Platform (CDP) Project is to deliver a single unauthenticated public external presence where two exist today, and single authenticated portal platform where four exist currently.

This effort will establish a single platform by combining design, content and infrastructure, along with the consolidation of the content management system.

It includes Public web and authenticated residential portions of the site across desktop, mobile devices, and tablets and various browsers.

Roles and Responsibilities

·Perform and lead manual/automated testing efforts of multi-tier Web-based application.

·Organize, assign, and monitor testing deliverables for CDP project releases.

·Work collaboratively with Architects, Business Analysts, Development Team, QA Analysts to plan, develop, execute and review test plans and test approaches/strategy to validate a delivered technical solution meeting the business, functional and technical requirements.

·Responsible for mentoring team members, working on estimates, test plans, test cases and test suites.

·Recommend and implement improvements to current procedures.

·Worked on CA Lisa efforts with the IT team to create a virtualize environment for testing.

·Develop metrics and defect reports to inform project managers, customers, and IT stakeholders on quality of the CDP Project.

·Act as a subject matter expert for HP Quality Center/ALM and HP Sprinter, providing Template/Project customization, Data-Maintenance, and assistance on business and technical related questions

·Co-ordinate testing and Content Management Testing efforts within the team, vendor ICF and Tendril and Business Analysts. Define deliverable expectations for all team members.

·Tracking and maintaining Test scripts in Quality Center.

·Monitoring vendor defects and reporting them out to the management.

·Creating and maintaining Data Mining Approach.

·Worked on Defect Triage calls with the Business and 3rd party vendors on daily basis.

·Maintaining daily Test Script status report for the stakeholders and business partners.

Client: City of Charlotte February 2013 – July 2014

Role: Test Coordinator for ERP Implementation

The City of Charlotte is implementing an ERP Project across multiple departments replacing the 35 year old financial system. The project is associated with the City's new finance, procurement (Procure to pay), project cost accounting and grant cost accounting capabilities.

Roles and Responsibilities

·Co-ordinate testing efforts with the vendor and Business partners. Define deliverable expectations for all team members.

·Tracking and maintaining Test scripts on SharePoint.

·Monitoring defects and conducting daily defect triage meetings.

·Customized SharePoint and used as a Defect / Test Management Tool.

·Document best practices in testing and training various UAT Partners.

·Testing of the ERP system and its interfaces through CIT, SIT, UAT.

·Validating data with SSRS reports testing.

·Worked with the Business, Development, Database, Build and Integration Teams to ensure a successful delivery.

·Maintaining daily Test status report and weekly Executive Summary Report for the stakeholders and business partners.

·Was an integral part of Environment management meetings. Was responsible for maintaining 3 Tests environments and ensuring that standard build deployment procedures are followed with minimal downtime.

·Coordinate Performance Testing efforts using MS Visual Studio.

·Worked with 3rd Party Vendor Tyler for successful delivery of the product.

Company Name: Cognizant Technology Solutions Corp, US September 2010 till Feb 2013

Client: TIAA CREF Financial Services (November 2011 – Feb 2013)

TIAA-CREF is a Fortune 100 financial services company and a leading provider of retirement benefits nationwide. It is a leading financial services organization with $440.7 billion in combined assets under management (as of 9/30/11). The firm is a leader in helping those in the academic, medical, cultural, governmental and research fields plan for and live in retirement.

Project 1: TIAA CREF Trust Bank – QA Lead

The TIAA-CREF Banking program “TIAA Direct” has been launched to offer a suite of Banking products and services to traditional TIAA-CREF Retirement solutions customers. TIAA-CREF has partnered with FIS (Fidelity) for the overall Banking solution.

Roles and Responsibilities:

·Analysis of the new Requirements and Impact evaluation on the system.

·Review the Requirement Specification and Functional Specification.

·Test Case Writing with the help of Requirement Specification documents and updating in QC.

·Worked with the Business and Development Teams to ensure a successful production release.

·Worked with 3rd Party Vendor Fidelity for successful production delivery.

·Performed various types of Testing like Ad-Hoc Testing, Shakedown Testing, Functional Testing, System Testing, Regression Testing, GUI Testing.

·I was involved in testing of various modules of the Banking Application like Opening various types of accounts, Bill pay, Transfers, Alerts, Deposits, IVR, Public and Secure site features, Webclient and WebCSR(Customer Representative), validating Welcome Kits and Statements etc.

·Carried out Browser Testing as well.

·Performed extensive Functionality, Regression and System Testing.

·Defect Tracking and Reporting using online Defect Management tool QUALITY CENTER.

Project 2: Asset Management And Enterprise Services – QA Lead

AMES consists of various modules like Confluence, CTLS, DI Hub, Peoplesoft and FDW.

Roles and Responsibilities:

·I was involved in preparing Test strategy, Test Estimation, Task allocation and Time Scheduling for the Resources and managing the offshore QA team.

·Worked in Waterfall Model.

·Analysis of the new Requirements and Impact evaluation on the system.

·Leading QA efforts for successful and timely releases.

·I was involved in Batch execution and validation using PUTTY.

·Ensuring that all the Test cases and corresponding results are updated in QC.

·I was solely handling a major project of Confluence. My works involved around producing the extracts and generate reports through Confluence and validate it against Production data Fact sheets or Lifecycle Funds or Investment review Tear sheets.

·I was involved in leading QA efforts on different projects under AMES. The projects mainly involved validation of data flow from various modules like CTLS, DI Hub, Peoplesoft and FDW.

Data validation had to be carried out at every mode along with the business.

Client: Family Dollar Stores Corporate Inc. (September 2010 to October 2011)

Project 1: SharePoint Projects - QA Lead

1.SharePoint Store Portal

2.Familydollar.com

3.Direct Store Delivery (DSD)

4.Workflow Management

Roles and Responsibilities:

·I have handled the QA team comprising of 7 offshore members effectively and worked on offshore-onsite model successfully.

·I was involved in preparing Test strategy, Test Estimation, Task allocation and Time Scheduling for the Resources and managing the QA team.

·Worked in Agile Methodology.

·Define roles, responsibilities and deliverable expectations for all team members.

·Leading QA efforts for successful and timely releases.

·Analysis of the new Requirements and Impact evaluation on the system.

·Ensuring that all the Test cases and corresponding results are updated in QAD.

·Validated major functionalities, OOTB features, and SSRS Reports.

·Also validated scripts against SharePoint COTS approach.

·Cross Browser/Mobile Testing. This testing involved validating of familydollar website fd.com and its mobile features through different mobile devices like iPhone, Android phones, Blackberry and Windows Phone.

·Testing on SharePoint 2010.

·Worked with the Business, Development, Database, Build and Integration Teams to ensure a successful production release.

·Worked with different stake holders/teams involved in the project for a successful delivery.

·Visited stores along with the Business Services Team to understand their requirements and business needs.

·Making a weekly and monthly plan for the team and creating the Weekly defect and Test Summary reports.

Project 2: Space Planning (Logistics and Merchandising) – QA Analyst

Space Planning consisted of SAC (Store Assignment Central) and SAC Driven Replenishment. SAC is Repository for the assignment of Stores to Planograms. It drives SAC Driven Replenishment logic and Store Materials Ordering. Replenishment will be primarily supported through the relationship of planograms (POGs) to stores in the Store Assignment Central (SAC) database. This allows more efficient activation, deactivation, and updating of replenishment records, which are used by the Retek system to replenish our stores with product. This initiative is referred to as “SAC-Driven Replenishment”.

Roles and Responsibilities:

·Analysis of the new Requirements and Impact evaluation on the system.

·Review the Requirement Specification and Functional Specification.

·Test Case Writing with the help of Requirement Specification documents.

·Test Case Reviewing.

·Ensure that all the test cases are written and updated after peer review

·Executing Test Cases by conducting Manual Functional Testing meticulously and exhaustively for entire application.

·Performed various types of Testing like Ad-Hoc Testing, Sanity Testing, Functional Testing, System Testing, Regression Testing, GUI Testing.

·Performed extensive Functionality, Regression, Integration and System Testing.

·Used SQL Queries for database validation.

·Defect Tracking and Reporting using online Defect Management tool JIRA.

·Creating a weekly and monthly Report.

·Training to new team members.

Company Name: FoodLink Online (formerly Agribuys.com Pvt. Ltd)

Designation: Senior QA Engineer Nov 2003 – May 2007

Clients: Vendors and Retailers related to Fresh Food Industry in USA like Ahold, Dole, C&S Wholesale Grocers, Safeway, Supervalu, Ampco, US Foodservice, Pathmark, Bi-Lo, Stop & Shop etc.

Product Details:

Agribuys.com (Foodlinkonline.com) is the leading provider of supply chain management (SCM) software and services targeted specifically at the fresh foods industry in USA. The product is known as Fresh Foods Link. Hundreds of buyers, thousands of suppliers, and millions of Purchase Orders are all seamlessly integrated with Agribuys Fresh Foods Link.

The software is developed in Cold Fusion and SQL Server is used for database management.

Roles and Responsibilities:

·Lead a QA team comprising of 8 members effectively. I was involved in preparing Test plan, Task allocation and Time Scheduling for the Resources and managing the QA team.

·Leading QA efforts for successful and timely releases.

·Analysis of the new Requirements and Impact evaluation on the system.

·Review the Requirement Specification and Functional Specification.

·Test Case Writing with the help of Requirement Specification documents.

·Test Case Reviewing.

·Ensure that all the test cases are written and updated in SOS.

·Executing Test Cases with the intention of Finding Defects.

·Conducted Manual Testing meticulously and exhaustively for entire applications using manual scripts, which are designed specifically for this purpose.

·Integration Testing involved testing of XML and EDI documents which were inbound and outbound in the system through Gentran server.

·Performed extensive Functionality, Regression, Integration and System Testing.

·Executed large amounts of SQL Queries on a daily basis.

·OPS (Online Payment System) and Synaptris (Crystal Reports) Testing.

·Defect Tracking and Reporting using online Defect Management tool like Census and Quality Center.

·Worked with the Development, Database, Build, Integration and Tech-Writing Teams to ensure a successful production release. Was involved in User Application Support whenever needed.

·Validating live issues raised by US clients and Managing QA support for those issues.

·Writing of UAT Test scripts and guided users through every stage of UAT testing.

·Worked on automation using QTP.

Automated the Purchase Order Module (PO Module).Also had to verify

around 40,000 records on production site after data purge was carried out in the system.

·Making a weekly and monthly plan in co-ordination with the senior manager for the team and creating the Weekly report.

·Work with the development and the support staff to analyze the product and the documentation failure.

·Training to new team members.

AWARDS

Certificate of Appreciation called “Star of The Fortnight Award” for valuable contribution in Product testing, Integration Testing and Potential bugs detection.

Nominee for GOVie Awards 2018 under Innovation and Technology for City of Charlotte.

Company Name: Adept Fluidyne, Pune, India. July 2002-June 2003

Manufacturer of power line meters, process indicator totalizers, flow indicators, loop powered dc signal isolators, power line transducers, dc isolation transducers, process control equipment and electromagnetic flow meters.

Implementation of GSM Technology for Remote Data Acquisition:

Responsibilities: I was one of the members to program the software so that it will enable data transmission at cheapest rate and over a long range. The device built by us, can be used as a monitoring device to access a remote system. Here the SMS of cellular phones is used as a platform for data transmission. All the operations of the attached mobile are controlled by a micro-controller as the master unit. The Micro-controller takes the data from the application (e.g. Temperature sensor) and sends it via mobile phone attached to it. Also the micro-controller parameters like the High/Low temp settings can be accessed from mobile via SMS.

Environment: C Programming, Assembly Language.

Electronics Tools: Keil Microvision, Flashmagic.

ADDITIONAL QUALIFICATION

·Certification of C programming.

·Certification of SQL Programming.

·Certificate courses in German language at Max Mueller Bhavan (Goethe-German Institute).

IMMIGRATION STATUS: H1B Visa Status.

References: Available upon request.



Contact this candidate