KUSUMA KOMMINENI

adbyyd@r.postjobfree.com

626-***-****

SUMMARY

5+ years of IT experience with Certification in Salesforce as a Salesforce Administrator and Salesforce Developer and a good knowledge in different Software development life cycles (SDLC) like Business requirement gathering, analysis, design, development, testing, documenting, deploying and production support.

Experience in SFDC Administrative tasks like creating profiles, Roles, Users, Permission sets, Record types, Email Services, Reports, Dashboards, Tasks, Actions and implementing role hierarchies and sharing rules for system security design.

Hands on experience creating custom objects, custom fields, custom tabs, custom relationships, page layouts, records, validation rules, Formulas, workflow rules as per the given requirement.

Strong exposure to different applications including sales cloud, call center, service cloud, marketing cloud and community cloud.

Solid knowledge in querying salesforce.com database using SOSL & SOQL queries with consideration to governor limits for data manipulation needs of the application using platform database objects.

Experience with REST and SOAP API’s for integrating Salesforce with other applications.

Experience working with different sandboxes, Force.com plugin environment, production environment using Eclipse IDE.

Experience creating various types of reports (Summary report, Pie charts, Matrix reports, Dashboards, Report holders.

Extensive knowledge in creating various UML diagram like Use case diagram, Sequence diagram and activity diagram.

Knowledgeable on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce support communities and Chatter groups.

Possess comprehensive understanding of the CRM business process like Lead Management, Business Management, Case Management, Account Management, Call center, and Forecasting.

Expertise in working with development and migration tools like Force.com IDE, Force.com explorer, Eclipse IDE with force.com plug-in, ANT migration tool, Apex Data Loader, Import Wizard and Jitter Bit Data Loader.

Create visual force pages and components to render data from associated controllers and embed JavaScript and HTML.

Experience in designing and implementing user interfaces with visual force, HTML, CSS, JavaScript, jQuery.

Experienced working with ANT migration tool for deploying metadata from one organization to another or retrieving the data form an organization.

Experience migrating data from legacy systems to Salesforce using Apex Data Loader and migrating Salesforce multiple instance into one.

Knowledge of WSDL, Web services, SOAP API, REST API, BULK API, Fore.com callouts, batch and scheduling Apex program.

Expertise on running the Apex Code Asynchronously using Queueable Apex, Scheduled Apex and Batch Apex.

Worked on Continuous Integration and Version Control via GitHub, Jenkins and Eclipse.

Experience working with Java API i.e., Open CTI for integrating third party Computer-telephony integration systems with Salesforce Call center.

Extensive experience creating custom reports, dashboards and analytical snapshots.

Good knowledge in developing Salesforce Lightning Apps, Components, Controller, and Events.

Good Understanding with Client/server architecture, web application design under Model View Controller and Object-oriented techniques, and service-oriented architecture.

Hands on experience on Lightning Component Framework.

Excellent Problem solving, Analytical, Communication and interpersonal skills with the ability to communicate confidently with all levels of employers.

EDUCATION:

Master’s in Applied Computer Science, Northwest Missouri State University – Aug 2015 – Dec 2016

CERTIFICATIONS

Salesforce Certified Platform Developer I (Cert Num 2036011)

Salesforce Certified Administrator (Cert Num 16792833)

Technical Skills

Salesforce Technologies

Apex classes, Apex scheduler, Apex Triggers, Apex methods, Apex web services, Visual force components/controllers, Visualforce pages.

Force.com Tools

Force.com Eclipse IDE, Force.com Migration Tool, Apex data loader, Apex explorer, Ajax Toolkit and Excel connector.

Integration Tools

Workflows and Approvals, Custom settings, Custom Objects, Custom Labels and Tabs, Roles, Dashboards, Security, Field Updates, Reports.

Programming Languages

Apex, c, Java, Swift, Ajax.

Web Technologies

HTML, CSS, JavaScript, jQuery, XML, Bootstrap.

Version Control

GIT, Bitbucket

Operating System

Windows Vista/2000/XP Pro/2008/2007, iOS, Linux/Unix.

Methodologies

Agile, Scrum

Database

Microsoft SQL server, My SQL, Oracle.

Office Tools

Microsoft Project, MS Visio, MS Office.

IDE and Editors

Eclipse, MY Eclipse and Force.com Eclipse IDE, NetBeans

PROFESSIONAL EXPERIENCE

United Wholesale Mortgage, Pontiac, MI Feb 2018 – Present

Role: SFDC Developer

This Application provides advanced analytical solutions to the brokers of the company through a web-based solution using Vue.js server. Vue.js server portal that employs a simple user interface where a broker can login and access their Broker Shop/Broker Account Information, Loan Officer Information, Borrower Information and can set the preferences how they want to send an Email/SMS to the borrowers. Moreover they have the ability to customize their Email content/ SMS content with company logos and Images through a third party Application called Cloudinary.

Responsibilities:

Built lightning out components using JavaScript, HTML and CSS and APEX to see list of all Alerts/triggers created for the Broker in a table format.

Creating filters on custom fields (Alert type, trigger Type) and sorting the table based on the filter selected.

Worked on Lightning component to build Dashboard where broker can view the Alerts/Activities that the UWM has taken action on and the Alerts that are open for them to take action on.

Worked on Apex classes, Triggers and Lightning components, SOQL/SOSL queries to send the Borrower information to Sales Boomerang through mulesoft API.

Configure REST GET API in mulesoft to receive the borrower information from salesforce and send it to Sales Boomerang for any Open Alerts for that borrower. Writing REST POST method to receive the data/Alerts and send it back to salesforce.

Creating hierarchies on the level suggested by business stakeholders for various variables which will be used by stakeholders as drill down feature in the dashboard.

Apply user level security for site pages such that Loan Officer can see the data for his/her respective Borrower only however the Broker will see the data for the whole company.

Building the dashboards (collection of visualizations) with filters suggested by stakeholders. Stakeholders can use the filters to analyze the data at various level.

Conducting post-production testing and getting feedback from users.

Verify all existing users and new users have access to the site pages and dashboards.

Worked on Migrating the whole Application from Lightning Out to the Partner Community. Worked with Person Accounts to establish relation between Borrowers and Brokers. Updated the existing profiles with the modified permissions.

Worked on Batch Classes, Schedule Apex for calculating the daily efforts of an Account Executive.

Worked on manipulating the data using Vlookups in Excel before uploading the files. Worked on Mass updating the Existing records through Data loader, Import wizard.

Customized Existing Wave Dashboards according to the requirements using SAQL, Data Sets, and Filters.

Used Visual studio code for creating Salesforce DX Projects, Creating scratch Orgs, and for migrating the code from one Org to other. Pulled and Pushed code from Scratch orgs using Visual studio code.

Implemented Rest API to migrate the existing records/data from custom objects to Salesforce Big Objects.

Ohio Department of Taxation, Columbus, OH Sep 2018 – Jan 2019

Role: SFDC Developer

Ohio department of Taxation is the collection and administration of 21 state taxes, three local taxes. Its mission is to provide quality service to taxpayers by helping them comply with their tax responsibilities and by fairly applying the law.

The application is used by municipality users to file their taxes with the ODT. ODT then verifies the application and sends Refundable tax credits or Non-Refundable Tax Credits.

Responsibilities:

Assisted business users in implementing changes for enhancements releases including testing to ensure completeness and accuracy.

Participate in application enhancement meetings, design sessions, application development and application maintenance meetings.

Worked on Community Portal – Providing access according to the business requirement.

Responsible for development of custom functionality with Salesforce utilizing Visualforce and custom Apex triggers and Classes.

Integrated SOAP webservice to get the taxpayer information from STARS Database.

Customized the application as per the business requirement with Apex classes, Triggers, Batch Apex, Visual force pages, Visual force components, Controllers.

Built lightning pages and buttons as per the requirement and taken care of the access level permissions.

Extensively worked in importing, exporting and updating huge amounts of data by using salesforce.com tools like Data Loader, Bulk API.

Built Reports and Dashboards to continuously monitor data quality and integrity and assist users with report design and management and Customized the Dashboards to track usage for productivity and performance of business centers.

Created Server APEX Controller for Salesforce Lightning Experience and Added Lightning Component to Lighting Pages and Record Pages.

Worked on test classes to increase the Org level code coverage percentage.

Involved in creating the reusable components to customize the Lightning Experience.

Performed various SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and Events, Workflows, and validation rules.

Created Visual force and HTML templates to be sent to the customers depending on the action they perform after logging into the portal.

Used change sets, ANT migration tool for deploying the code form sandbox to production.

REI Systems, Herndon, VA Nov 2017 – Aug 2018

Role: SFDC Developer

REI provides Grants Management Solutions that evaluates and improves grant processes, helps plan and implement organizational change, and minimizes burden on grantees while maximizing agency productivity. Grants Management Solutions give Program Managers, Financial Managers, and Executives better control over their grant’s programs.

Responsibilities

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Participate in application enhancement meetings, design sessions, application development and application maintenance meetings.

Work on Apex Triggers, Apex classes and Visual force pages to meet the business requirement.

Work on setting up the Schedules and Batches to create tasks for the users.

Work on setting up the Approval Process in different phases of the application and its functions like sending emails, updating fields once one Approval step is done.

Work on setting up the community users through a registration process that calls a web service to check for the existing users.

Work extensively on creating validation rules, formula fields, Lookup relationships, Master detail relationships, Rollup summary fields.

Hands on experience on configurations like Workflows, Page layouts, Approval process, Objects, Validation rules, Flows, Process Builder.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Work on setting up the Organization-wide Default settings, Roles, Sharing rules.

Created a SOAP based web service to send forms from our system to the FLAGS (End target).

Extensively work on Apex Triggers to update, insert, delete the records and also on Email Services to reopen the Partner User task through Apex class.

Work with CICD and Change sets to deploy code and configuration changes from one sandbox to another.

Create Visualforce pages and its controllers to support the business requirement.

Experience working with Managed packages and deploying the patches whenever the support team sends the patches.

Work on connecting salesforce with Amazon web services to generate pdf of the record from the Visual force page.

Work on creating the documents, Email templates whenever required.

St. Jude Medical, Austin, TX Jan 2017 - Sep 2017

Role: SFDC Developer

St Jude Medical is a global medical device manufacturer dedicated to transform the treatment of some of world’s most expensive epidemic diseases. SJM implements Salesforce to help customers to obtain pre – procedure authorization for Neuro and cardio MEMS products, and to provide insurance diagnosis and procedure coding information to physicians and customers.

Responsibilities

Worked with the business teams to assist users in accepting new functions and deploying the new enhancements.

Configured processes, data object attributes, workflow, dashboards, and other application components according to specifications collected from end-users.

Performed various SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and Events, Workflows, and validation rules.

Extensive knowledge on creating flows, Workflows, Process Builder to perform update operations on the records.

Experience working with Apex Data Loader and Bulk API to upload data into the salesforce.

Performed various

Involved in creating different customer channels like web to case and email to case in service cloud.

Experience in working with Eclipse, Bamboo and Jira as tools for development and for Continuous integration (CI).

Experience in handling all aspects of case management, master data and Service cloud objects and functions.

Involved in creating and testing the batch apex class for sending the email remainders.

Experience in Salesforce service cloud like Case Management, Solution management using assignment rules, Escalation rules and Auto response rules.

Involved in creating custom pages using Lightning App builder for mobile applications and for Lightning experience.

Created a user interface in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.

Good experience in developing Lightning Apps, Components, Controllers and Events.

Worked with web services to integrate SAP information into the Salesforce objects.

Experience in working with App Exchange and Managed Packages. Customized the components in the managed packages as per the business need.

Experience with Agile development techniques, change sets, and migration tools.

Semantic Space, India Aug 2013 - Jul 2015

Role: Java Developer

Semantic Space is a technology powerhouse that offers full spectrum IT solutions and services to leading global enterprises. The purpose of the project is to provide detail technical solution and services for banking and insurance. The project mainly focuses on developing the User Interface screens for investment, Insurance and marketing.

Responsibilities

Analyzed Business Requirements to understand the requirements of the users and the code per specifications.

Extensively worked on Impact Analysis, High Level Design.

Worked on the design, implementation and Testing of web-based applications

Involved in developing reusable components while programming in Wicket, HTML, CSS3

Actively involved in requirements gathering, system study and design.

Worked on end-to-end projects ranging from requirement gathering to post-production maintenance support.

Developed Web pages using Html, CSS3, JS, JQuery, YUI and Wicket framework.

Implemented business logic using core Java and Wicket framework.

Involved in preparation of project estimates, timelines and project execution plan.

Performed code review, debugging and error fixing.

Gained extensive domain knowledge in Insurance domain.

Involved in Project migration to wicket 2.0 from wicket 1.4.

Environment: HTML, CSS3, JS, JQuery, Eclipse IDE, RTC, Java, Wicket, YUI

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