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Social Media Digital Marketing

Location:
Argyle, TX
Salary:
55000
Posted:
February 24, 2020

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Resume:

AMAELYAH WOODLEY

**** ***** ***** **. · 469-***-****

adbyug@r.postjobfree.com

Summary

A versatile Business Development Professional with a diversified background and proven track record of successful analytical and consultative selling. Recognized as a self-motivated professional with strong relationship skills. I am a graduate with two bachelor degrees in Fashion Merchandising with an emphasis in Retail Management and Marketing with an emphasis in Sales marketing at Texas Woman's University.

Persuasive, solution-oriented communicator with highly effective motivational skills. Superior ability to assemble talented teams, coupled with strong negotiation and problem-solving skills. Experienced in evaluating and creating budgets and profit & loss statements, with an exceptional understanding of how-to bring profitability and success to an organization. EXPERIENCE

MAY 2018- FEBURARY 2020 DOWNSIZING

Training and Development and Marketing, LakePharma Biologics

● Created a manual to train new employees on company process and procedure

● Created a KPI to track the success of employee training

● Developed the New hire Orientation for the company

● Created pivot tables and spreadsheets to track employee success

● Data entry and report generation, digital filing.

● Subject expert for DPM support resolving all issues with knowledge of the system

● Run analytical reports using LakePharma’s enterprise software.

● Monitor data entry tables for users’ compliance.

● Reporting Department performances monthly

● Logging employees performances and development monthly

● Conducting monthly training for new updates within the company

● Conducting New-Hire Training weekly

● Providing weekly/monthly individual meetings with performance training and feedback

● Performing audits to ensure that tasks are completed within compliance standards and team expectations.

● Performed technology audits to ensure the company is in compliance while using company technology

● Managing teams on-site with tools to reach sales goals

● Designed the training manual for the employees to use as tools for selling and operating the system

● Designed Testing Protocols after training classes

● Created Training video content for new hires and existing employees FEBRUARY 2018 –TO MAY 2018

MANAGEMENT SALES AND MARKETING INTERN, WEDDINGTON WAY LUXURY BRIDAL

SAN FRANCISCO, CALIFORNIA

● Social Media Management & Content Creation

● Clientele & managing showroom appointments

● Maintains unit integrity and pricing accuracy to prevent waste

● Keeps up to date on product knowledge, trends, and seasonality that impact assortment and merchandising

● Performing supervisory responsibility

● Mass Email, Social media, and data tracking

● HTML, SEO knowledge, CRM Knowledge

● Proven track record of exceeding sale goals (+45%TY), expanding client base, and increasing revenue without compromising customer service (NPS 80), through shrewd business acumen.

● Adept at knowing audience and adjusting my strategy to bring the best client experience

● Coordinated cross brand events to increase store traffic, revenue, and brand presence as an emerging player in bridal industry

● Developed locale specific solutions, through creative marketing and outside, collaborative event planning with synergistic industry partners

● Train and develop peers in other regions by creating a comprehensive learning plan

● Presented business metrics, improvements and monthly focus to corporate level leaders regularly

● Analyzed responses, offered solutions and worked extensively with customer management software to improve client experience

DECEMBER 2015 – FEBRUARY 2018 OPERATIONS MANAGER, NEW YORK AND COMPANY HIGHLAND VILLAGE, TEXAS

● Managed all aspects of a retail outlet

● Managed a team of seven

● Lead consistent focus on delivering exceptional customer service experience

● Ensure implementation of company selling strategies

● Coach, develop and maximize the success of all associates

● Creating Training tools for New hires and existing employees

● Analyze business and create action plans

● Ensure visual and merchandising standards and a positive in-store experience

● In charge of all visuals and merchandising throughout the store during floor sets once a month

● Developed and maintain client list

● Perform all aspects of shipping and receiving

● Created schedules each week based on business needs

● Ordered supplies and managed inventory supplies

● Passionate brand ambassador - possessing extensive product knowledge 2

NOVEMBER 2013 – JUNE 2015 QUALITY ANALYST, OVERHEAD DOOR CORPORATION LEWISVILLE,TEXAS

● Keep aware of possible trends and report these findings for tracking.

● Support Customer Care in times of need by answering calls with billing, repairs, and troubleshooting related issues.

● Complete ongoing training to stay abreast of product, service and policy changes.

● Provide effective and timely resolution of a range of customer inquiries

● Strive for one-call resolution of customer issues.

● Increase the customer experience by providing information on new products, and services.

● Quality Support / Help Desk

● Lead Mentor

● Developmental Training

● Troubleshoot supported units with the customer.

● Provide detailed descriptions of issues and resolution for case documentation

● Escalation of recurring and complex issues to subject matter Experts

● Understand all aspects of the product and be functional domain expert within the team

● Document and communicate issues with product and process as needed

● Established relation with the implementation team with product re-engineering

● Work directly with a cross-functional software development team for the planned new product launch

EDUCATION

MAY 2018

B.S FASHION MERCHANDISING EMPHASIS SALES/ MERCHANDISING, TEXAS WOMAN’S UNIVERSITY

3.7 GPA

MAY 2018

B.S. MARKETING EMPHASIS IN SALES AND TRAINING/DEVELOPMENT TEXAS WOMAN’S UNIVERSITY

3.5 GPA

SKILLS

● Advance Microsoft, Power point, Adobe

● Merchandising

● Management

● Knowledge or SEO and CRM

● Data tracking analytics

● Demonstrated strong organizational, project

management and presentation skills.

● Comfort with providing direct performance

feedback to employees.

● Experience handling and prioritizing multiple

high-profile projects.

● Top sales

● Digital marketing

● WordPress, WIX, Web builder

● Google Adobe

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● Understanding of the B2B mobility tools and

channel experience.

● A professional demeanor to present and

convey information.

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