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Customer Service Manager

Apopka, FL
February 24, 2020

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***** **** ** ******, ** *****

# 407-***-**** /

Christi Schultz Objective: To obtain a position using my experience & training in customer service, real estate and office management.

Professional Profile:

Loyal and dedicated team player, exercising strong organizational skills with attention to detail.

Eager to meet new challenges & assimilate new concepts and ideas quickly.

Enthusiastic, dependable and confident with proven communication and customer service skills.

Professional Experience:

Jan 2004 – Nov 2019 The Titan Group, Inc. Sanford/Lake Mary

Valuations Manager: Gathering research for banks and out of state asset management companies such as Wells Fargo, Citi Bank, Suntrust and Wachovia. Establishing current market values pertaining to real estate, broker price opinions, comparative market analysis, property condition reports, potential resale values as well as options for potential buyers/sellers.

Assisting with property management – showing properties, posting rentals via internet with pertaining information. Contacting potential renters to coordinate showings & answer any questions they may have as well as contacting vendors for issues that may arise with property. ( ie: leaks/plumbing/roof/electrical…etc)

Clerical duties including customer service, answering phones, gathering information for clients, posting information for current listings on the MLS and hosting a “meet and greet” for potential buyers and dictation.

Obtaining legal documents throughout Central Florida including but not limited to property appraisal records, tax documents, Lis Pendens filings, CT’s, HOA information and data entry.

Oct 2005 – Oct 2006 Stat Services of Orlando, Inc.

Assisted an established medical transcription company with providing dictation to several offices in Maitland, Winter Park, Altamonte Springs and Orlando area. Sept 1998 – Oct 2005 Bahama Breeze Altamonte Springs, FL

Server & expeditor in a fast paced inviroment. Team leader in charge of directing team members during each shift and closing duties.

Training of new employees, as well as assisting in the opening of the Fort Myers, Mephis and Lake Buena Vista restaurants.

High sales due in part to people skills and product knowledge. June 1995 – Aug. 1998 Café Bubbalini’s Marco Island, FL

Provided a pleasurable find dining experience in a high volume Italian restaurant in the heart of Southern Florida tourism area.


IFREC Real Estate School of Central Florida 2002

Seminole Community College, Orlando, FL 2000 - 2001 Edison Community College, Ft. Myers, FL 1999 – 2000 Madison Area Technical College; Madison, WI 1989 – 1990 References:

Christine Cornetto # 386-***-****

Gerald Jacobs # 813-***-****

David Thai # 407-***-****

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