Excellent knowledge of current trends,
systems and practices
Highly computer literate with good
interpersonal skills, marketing/PR skills
and good leadership skills
Excellent communication skills,
achievement orientated, innovative,
Assertive, strategic thinker
Ability to conduct audit and well updated
on best practices across different
Ability to understand complex situations
and analyze systematically to reach
Proﬁciency in Word, Excel, PowerPoint and
Access, among others
Quick and attentive to customers and their
Well groomed, disciplined and honest at all
Able to remain calm under pressure and
problem solve accordingly
Self-driven leader with strong networking,
motivation and team building skills.
Travelling on and off duty to acquire
experience in people’s diversity.
A presentable, articulate and energetic service professional who loves getting things right for my clients and making them happy. I have a long history of offering the highest level of service to clients both face to face, online and over the telephone. I have experience of providing a friendly and efﬁcient service within a fast paced and challenging environment. My key strengths lie in being tactful and diplomatic when dealing with difﬁcult situations, and in being a strong point of contact with customers. Right now am looking for a suitable position with a company that offers performance-driven individuals a place where they can build a successful career.
Nationality : Kenyan
Known Languages : English,Swahili
Passport Number : A1692506
To utilize my ability, acquired knowledge and learned skills to set an uncontested track record in my area of expertise upholding high levels of integrity,discipline,accountability in my commitment to serve God and society. Loyalty and dedication to the organization ethics and goals are my strongest forte.
Development project Marianist Center Mombasa Kenya Diploma in catering course and Marianist
Kenya Certiﬁcate of Secondary Education (KCSE)
Cook at Breakfast Club Doha Qatar
December 2018 - Date
●Set up workstations with all needed ingredients and cooking equipment
●Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
●Cook food in various utensils or grillers
●Check food while cooking to stir or turn
●Ensure great presentation by dressing dishes before they are served
●Keep a sanitized and orderly environment in the kitchen
●Ensure all food and other items are stored properly
●Check quality of ingredients
●Monitor stock and place orders when there are shortages Diet House Restaurant Doha Qatar
June 2016 - December 2017
●Greet and escort customers to their tables
●Present menu and provide detailed information when asked (e.g. Socializing
Venturing into new ideas
about portions, ingredients or potential food allergies)
●Prepare tables by setting up linens, silverware and glasses
●Inform customers about the day’s specials
●Offer menu recommendations upon request
●Up-sell additional products when appropriate
●Take accurate food and drinks orders, using a ●POS ordering software,order slips or by memorization
●Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
●Communicate order details to the Kitchen Staff
Seven to seven Supermarket
June 2011 - March 2015
Scirpio villas Malindi Ke
Room Steward and waiter
2008 - 2010
Melinde Hotel Kenya
2007 - June 2008
Can tactfully manage difﬁcult or emotional customers. Listening patiently to and empathising with customers. Always conveying a genuine desire to help and support customers. Managing multiple customers simultaneously.
Physically ﬁt and able to remain standing or walking around for long periods.
Friendly, Sociable and excellent in Customer’s attitudes and interests. Effective planning skills, with the ability to successfully manage multiple priorities and assignments.
Articulate and creative, offering innovative and practical solutions. Dedicated, hard working and result oriented.
Controlling multiple projects at the same time.
Bassem Diab - "+974********"
Manager Hilton Hotel Doha Qatar
Arep - "+974********"
Direction Manager Diet House Doha Qatar
I declare that information given is true and is within my knowledge