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Manager Service

Doha, Qatar
February 24, 2020

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+254*********/ +974********



Excellent knowledge of current trends,

systems and practices

Highly computer literate with good

interpersonal skills, marketing/PR skills

and good leadership skills

Excellent communication skills,

achievement orientated, innovative,

Assertive, strategic thinker

Ability to conduct audit and well updated

on best practices across different


Ability to understand complex situations

and analyze systematically to reach


Proficiency in Word, Excel, PowerPoint and

Access, among others

Quick and attentive to customers and their


Well groomed, disciplined and honest at all


Able to remain calm under pressure and

problem solve accordingly

Self-driven leader with strong networking,

motivation and team building skills.


Travelling on and off duty to acquire

experience in people’s diversity.


A presentable, articulate and energetic service professional who loves getting things right for my clients and making them happy. I have a long history of offering the highest level of service to clients both face to face, online and over the telephone. I have experience of providing a friendly and efficient service within a fast paced and challenging environment. My key strengths lie in being tactful and diplomatic when dealing with difficult situations, and in being a strong point of contact with customers. Right now am looking for a suitable position with a company that offers performance-driven individuals a place where they can build a successful career.


Nationality : Kenyan

Known Languages : English,Swahili

Passport Number : A1692506


To utilize my ability, acquired knowledge and learned skills to set an uncontested track record in my area of expertise upholding high levels of integrity,discipline,accountability in my commitment to serve God and society. Loyalty and dedication to the organization ethics and goals are my strongest forte.


Development project Marianist Center Mombasa Kenya Diploma in catering course and Marianist


Kenya Certificate of Secondary Education (KCSE)




Cook at Breakfast Club Doha Qatar

December 2018 - Date

●Set up workstations with all needed ingredients and cooking equipment

●Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)

●Cook food in various utensils or grillers

●Check food while cooking to stir or turn

●Ensure great presentation by dressing dishes before they are served

●Keep a sanitized and orderly environment in the kitchen

●Ensure all food and other items are stored properly

●Check quality of ingredients

●Monitor stock and place orders when there are shortages Diet House Restaurant Doha Qatar


June 2016 - December 2017

●Greet and escort customers to their tables

●Present menu and provide detailed information when asked (e.g. Socializing

Venturing into new ideas


about portions, ingredients or potential food allergies)

●Prepare tables by setting up linens, silverware and glasses

●Inform customers about the day’s specials

●Offer menu recommendations upon request

●Up-sell additional products when appropriate

●Take accurate food and drinks orders, using a ●POS ordering software,order slips or by memorization

●Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

●Communicate order details to the Kitchen Staff

Seven to seven Supermarket

Sales associate

June 2011 - March 2015

Scirpio villas Malindi Ke

Room Steward and waiter

2008 - 2010

Melinde Hotel Kenya


2007 - June 2008


Can tactfully manage difficult or emotional customers. Listening patiently to and empathising with customers. Always conveying a genuine desire to help and support customers. Managing multiple customers simultaneously.

Physically fit and able to remain standing or walking around for long periods.

Friendly, Sociable and excellent in Customer’s attitudes and interests. Effective planning skills, with the ability to successfully manage multiple priorities and assignments.

Articulate and creative, offering innovative and practical solutions. Dedicated, hard working and result oriented.

Controlling multiple projects at the same time.


Bassem Diab - "+974********"

Manager Hilton Hotel Doha Qatar

Arep - "+974********"

Direction Manager Diet House Doha Qatar


I declare that information given is true and is within my knowledge

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