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Service Representative Customer

Location:
Lagos, Nigeria
Salary:
70,000-100,000
Posted:
February 25, 2020

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Resume:

IYOHA HOPE

No **, Alonge Street, Aguda Surulere, Lagos.

Email: adby3f@r.postjobfree.com

Tel: 081********, 090********.

Objectives

To contribute and add values to better achieve organizational goals and objectives and to enhance my portfolio and develop my skills.

skills

Proven relationship-builder with unsurpassed interpersonal skills.

Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.

Effective use of Initiative and ability to express opinions coherently.

Ability to harness innovative ideas for creativity.

Excellent oral and verbal communication skills

Goal oriented focus

Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.

PERSONAL INFORMATION

Sex: Female

State of Origin: Edo State

Religion: Christianity

Date of birth: 10th May 1993

Status: Single

experience

Franchise and Insurance Department

Franchise and insurance Officer

TrustBond Mortgage Bank Plc.

Till Date.

Opening of account for customers

Booking of mortgage loans

Preparing of amortization, prequalification and repayment schedule for loan customers.

Insurance on customers loans (Credit Life and Fire&Special Perils) for loan customers.

Raising approvals and memo for repayment and insurance claims.

Monitoring of inflow and outflow of loans

experience

Human Resource/ADMIN/ Front Desk Officer.

Industrial Attachment

TrustBond Mortgage Bank Plc.

NOVEMBER 2016 – PRESENT

Warmth reception of customers

Prompt attention to staffs need

Ensuring satisfaction to customers services by attending to them without delay and putting smiles on their faces

Receiving mails and directing them to the appropriate departments

Attending to both new and existing customers

Managing calls in the process whereby the staff is not around to attend to the customers need

Providing customers with information pertinent to the organization's products and services

Managing business relationship and the data and information associated with them.

Attending to customers complaints

Documentation of official mails

experience

Marketing and Finance Department

Trusted choice microfinance bank

2010 – 2013

Recording of daily income and outcome of the company and customers

Marketing of the company’s loans and monitoring them

Opening of new accounts

Servicing of both new and existing accounts

Disbursement of loans to customers

Collection of repayment funds from customers

experience

Administration Officer

Leady Pharmaceutical Company

2008 – 2009

Warmth reception of customers

Prompt attention to customer need

Ensuring satisfaction to customers services by attending to them without delay and putting smiles on their faces

CERTIFICATIONS

OND in Mass Communications- 2016

Secondary School Certificate Examination – 2008

First School leaving Certificate – 2002

education

The Polytechnic, Ibadan

2014 - 2016

OND (Mass Communication)

HOBBIES

Reading, Writing, Cooking, Socializing, and Engaging in Intellectual Discussions.

REFEREE

Upon request.



Contact this candidate