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Sales Manager

Fremont, CA
February 23, 2020

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Nelia Yates

**** ********* ********* #*** *******,CA 94538 510-***-****


A sales and management position that will effectively utilize my acquired talents and commitment to excellence. Desire a position with career growth potential. Summary of Qualifications:

A professional with 20+ years of experience within the automobile sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations.

. Expertise in new and used vehicle sales, pricing strategies, client relations and needs assessment, marketing, financial management, administration, and staff training.

. Proactive leader with exemplary people skills.

. Quick study, with an ability to easily grasp and put into application new ideas concepts, methods, and technologies. Dedicated and self-motivated team player.

. Exceptional leadership, organizational, oral / written communication, and problem resolution skills.

Professional Experience:

Internet Sales Manager - Autonation Fremont Honda -05/2015 - 06/ 2019 Communicate with potential clients via phone and email for a vehicle choice towards their purchase. Followed up and maintain contact after sale making sure they had a very good experience with each department.

Sales Consultant - ACA Auction - Dublin, CA 10/2014 Followed up prospective clients via phone and / or email. Presented various options to customers during their visit and helped prepare the final paperwork. Internet Sales Consultant - Premier Nissan - San Jose, CA 02/12 - 11/12 Maintained and followed up with the customers on a daily basis through email and phone, encouraging them that our location is the best place to purchase their new vehicle from. Office Manager - M & J Auto - Hayward, CA 10/10 - 07/11 Managed books and phone, assisted customers with their daily automotive repair concern. Internet Sales Consultant - Fremont Ford - Newark, CA 02/10 - 09/10 Identified and set appointments with potential clients. Met and assessed clients on their vehicle selection while maintaining good rapport.

Internet Sales Consultant - ACA Cars - Dublin, CA 04/09 - 11/09 Developed strong customer relations via email and on site, posted cars on Craigslist, ensured customer relations via email and on site, posted cars on Craigslist, ensured customer has the highest standards of satisfaction and quality service online and on site at all times, test drove clients on vehicles, assessed and appraised trade-ins, emphasized value while overcoming price difference that leads to a happy median.

Assistant Sales / Internet Manager - Alameda Toyota - Alameda, CA 03/08 - 10/08 Created marketing strategies, maintained posting daily through third party website. Got promoted to assistant sales manager / closer within 3 months. Assisted with negotiations and customer follow up, motivated staff to meet / exceed established sales goals and objectives through trainings and weekly meetings, taught consultants successful sales and closing techniques. Ensured staff provided highest standards of customer satisfaction during and after the sale.

Finance Manager - Hayward Honda - Hayward, CA 06/07 - 11/07 Presented features and benefits for up-sell, prepared final contract, vehicle transfer and registration while maintaining good rapport with clients. Sales Consultant - Hayward Toyota, Hayward, CA 01/99 - 03/05 Accomplished monthly sales goals, contest, bonuses through constant prospecting, maintained customer satisfaction index and at all times. In turn, happy clients return the favor by sending referrals.


Heald College

Oakland, CA

AA Accounting / IT - 1990

Columban College




California Sales License

References available upon request

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