Oxon Hill, MD *0745
Well-rounded experience as a Phlebotomist within holding my credentials over 20 years with professionalism in using safety in service and operations. Possess excellent administrative and accomplish strategies well with staff and public relations alike working in this challenging environment.
-Active Listening Skills Prince Georges County Community
-Strong Communication College IT Tech - 2006 to Present
-Seasoned In Conflict Resolution BTW Certified RATP DEV
-Planning Ability Howard University- Phlebotomy 1996-1997
-Efficient Driving Skills
Massage Therapist/ Consultant Presently
Consult with clients to determine needs and special requests. Create and maintain a positive environment for Massage Therapy. Perform a wide range of massage including Deep Tissue, Swedish, Trigger Point Release and Neuromuscular. Consistently increase client satisfaction through skillful service and friendly manner. Take continuing education workshops to reinforce and update skill-set.
Interacted with clients in a friendly and professional manner. Skillfully completed all treatments including, scrubs, wraps and massages. Ensured equipment was fully functional and well maintained.
Recommend additional technique such as stretches that the client can perform at home.
Bus Operator/ BTW Present
RATP DEV/ DC CIRCULATOR
Demonstrates the ability to lead in case of emergency and day to day operations. Knowledgeable of attendance policy, union contact, Employment Handbook and DOT rules and regulations the follow. Write reports regarding services disruptions, secure incidents and potential substance abuse problems. Assess the ability of operator’s resolutions among operators and management. Schedule time checks as assigned by Operation Manager on day on day basis and as presented by the agency, ensuring 100% completion. Accountable for AM/PM yard pull outs.
Bus Operator April 2017 to October
Instructed defensive driving techniques with CDL Holders right out of driving. Inspected buses and composed reports for current corrections of vehicles to be operated safety. Maintained professionalism while under stress. Adhered to all safety and traffic rules, regulations, policies and procedures to conduct transportation. Maintained designed routes schedules to fulfill obligations in services. Assisted passengers and reported situations involving disruptive passengers. Monitored fare collection and inspected passes in the right mannerism. Provided special assistance ADA passengers.
National Phlebotomy Association, Currently Certificated
CDL TRAINING, WMATA METRO BUS OPERATOR 1998
Assist Project Manager, Buffalo Construction Company
Administration Assistant, Food Connection