Service Engineer
Resume:
Ali Iftikhar Hussain
Address
Flat # **, Building 1527, Road 2733, Area 327, Adliya, Kingdom of Bahrain
Contact Details
Contact Number
adbxop@r.postjobfree.com
National ID card No 42301-5779173-9
Passport No.
CN1571731
Objective
An organization that values ‘Performance, Integrity, Team-work and Team-sprit’ is the domain where I would like to work and contribute for mutual advancement
Academic Qualification
• M.E in Mechanical Design from N.E.D University of Engineering & Technology, Karachi. (Batch 2015)
• B.E in Automotive Engineering from N.E.D University of Engineering &Technology, Karachi. (Batch 2008-09)
• Intermediate from Guards Public College Karachi. (2008)
• Matriculation from Jennings Private School Karachi. (2006)
Additional Certifications
• 5 Days Training on Six Sigma from NED University (Detail study on Minimizing Defects).
• Training on Customer Service Excellence from PIMS.
• Effective Goal Setting
• Creating & Gauging High Performance from Carnelian.
Internship and experiences
• Service Executive (Jun 2014 – To date)
Description: Working as a Service Engineer in Hinopak Motors Limited.
Responsibilities:
1. Reporting Field Defects throughout the Head Office.
2. Processing replacement of defective parts to dealerships / customer’s place and HPML Area Office to resolve customer complain.
3. Analyzing Technical reports from Hinopak Dealership Network Nationwide.
4. Visit at customer sites and inquire about vehicle performance.
5. Support large fleet operators.
6. Management of complaint system database.
7. Processing Warranty Parts Order and Dealers warranty bills.
8. Look after on-going Service Campaigns.
• Trainee Engineer (Apr 2014 – May 2014)
Description: Worked as a Trainee Engineer in Service Department of Toyota Central Motors.
1. Responsible for addressing the Customer’s Complaint through Technical Reports Issuance from dealership to Indus Motor Company.
2. Preparing PDI (Pre-delivery Inspection) and Free Services Job Cards.
• Management Trainee (Apr 2013 – Mar 2014)
Description: Worked as a Management Trainee in HR Department of Riviera Sportswear. Responsible for looking people who can speak Foreign Languages fluently.
• Four weeks internship at Hinopak Motors Limited(1 June 2011 – 30 Jun 2011)
Description: Internship in HSE Department of Hinopak Motors Limited.
Responsibilities:
1. Part of team deployed for Health and Safety issues.
2. Presented the self-made Safety Checklist to the In charge of the Department and highlighted PPE’s to labor via presentation.
3. Audit with Moody International on the proper working of cranes.
4. Assisting Maintenance Manager in Daily Visits of Assembly Plant and Machinery.
Final Year Project
Project Title:
Study and Implementation of Oxy Hydrogen Gas in S.I Engine.
Project Achievement:
1. Reduced Harmful Emissions.
2. Fuel used in an engine burns more effectively than before.
3. Save money on fuel costs.
Interpersonal Skills
• Good communication skills
• Ability to work as an individual as well as a team member
• Proficient in English language
Contact this candidate