I am looking for an opportunity in a reputed organization where I can invest my 5+ years of experience to deliver my best and upgrade my skills in Information Technology, Business Management and to meet the demands of the organization.
Information Analyst (April 2019 – Present)
Injazat Data Systems
Abu Dhabi, United Arab Emirates
• Checking the application URLs on a daily basis.
• Monitoring critical infrastructure things from impacts.
• Checking the Application logs & documentation services
(external/internal), Updating new URLs and informing the impacts to engineers based on the on-call roster.
• Handling multiple service downs like email, CME, sick leave, main site, trauma, general services, insurance complain, medical tourism, quality monitoring, CRI & integration.
• Mailing the screenshots of the error/incident to the respective hierarchy & engineers.
• Handling & working on three applications APM, OMI & HPSM.
• Cold calling & emailing the severities after the impacts
(Severity 1). Engaged in all the level 1 supports.
• Informing & identifying the false alerts, URL issues & looping engineers in critical cases.
• Requesting the EM engineers to fill the empty applications with data’s & space availabilities.
• Requesting EM system engineers to switch on/off the auto caller alarm to avoid disturbance in the working place. IT Consultant and Admin. (October 2017 – December 2018) New Legend Advertising LLC,
Dubai, United Arab Emirates.
• Website Monitoring and Updates, searching market trends, ERP Application Level 1 Support.
• Needs, monitoring ERP application, attending exhibitions & meeting.
M.B.A (Marketing & HR)
Jamal Mohamed College, Trichy.
B.C.A (Computer Application)
Jamal Mohamed College, Trichy.
AREA OF EXPERTISE
*. Monitoring ERP applications.
*. Branding *. Sales Management
*. Logistics *. Customer Service
*. Wholesale Store Operations
*. Marketing Strategies. *. Man Management
*. Advertising. *. Communication
*. Demand forecasting. *. Client Relation
*. English - Fluent.
*. Arabic - Intermediate.
*. Hindi - Beginner.
*. Tamil - Native Speaker.
*. Malayalam – Intermediate.
• Pitching products mailing, handling office works, maintaining records, Support the internal staff on IT enquiries such as handling Level 1 support.
Sales Executive. (2013-2017)
Ashtel Group of Companies,
Dammam & different states in Saudi Arabia.
• Purchasing & Selling multimedia products, gadgets, safety items & home appliances.
• Maintaining records, checking inventory, stock availability, preparing purchase order, supplying goods & logistics. Marketing Executive. (2012 – 2013)
Vasan Dental Care, Trichy, India.
• Planning, coordinating promotional activities
• Conducting free dental camps, branding, Corporate collaborations, monitoring flyers distribution.
• Handling office Operations, guiding front office staffs to develop the effectiveness & efficiency of the brand. TECHNICAL SKILLS
*. MS Office. *. Windows XP,7,8.
*. SMACC. *. FOCUS
Date of Birth - 21.08.1989
Nationality - Indian
Gender - Male
Passport No - H7076089
Marital Status - Married