SHANMUKH KUMAR KONDETI
Service Engineer / (Field Technical Lead)
I have total experience of 7 years in automobile Industry with 3 years of experience as a Service engineer at MRF Tyres LTD.
Specialized in running computer-based diagnostics testing like engine immobilizer testing, fuel consumption testing, measurement of air consumption & emission tests.
February 2017–Present MRF Tyres Ltd. (Chennai) at Warangal, India as a
Senior service Engineer
As part main part of service Team, Analyze and strategize the current and upcoming projects and provisioning new hardware equipment’s for show room machinery
As a service engineer in MRF tyres 65% of MRF showrooms in telengana state are comes under my support region.
I am responsible for providing service & maintenance to MRF tyres including Wheel Alignment, Wheel balancing, Tyre changer, Nitrogen air filing machine, Hydraulic scissor lift.
Strong knowledge on installation and regular checkups of automobile testing equipment’s such as Wheel alignment, wheels balancer, scissor lift machinery.
Support giving by Conducting HCC campaigns to grow and increase service quality at dealer’s outlets.
Conducting training sessions on technical issues and guiding dealers on technical knowledge.
Sound knowledge in Premium car tyre service & support to Premium brands like B.M.W, BENZ, AUDI, JAGUAR and etc.,
Testing and analysis of vehicle stability and finding new problems and solutions for cars.
April 2014– February 2017 SB Motors authorized dealer Maruti Suzuki pvt ltd, Rajahmundry, India
as a Senior Technical service advisor.
Performing test drives to assess automotive issues
Running computer-based diagnostics testing like engine immobilizer testing, break power testing, fuel consumption testing, measurement of air consumption & emission tests.
Excellent customer service; love for cars extends to helping customers find long-term solutions for their automotive problems.
Testing and diagnostics measures including computer programs to use.
Informing customer the underlying reasons for car trouble by presenting detailed reports and provides a checklist of home maintenance procedures.
Proficiency in Computerized Diagnostics Programs by using computer systems to run diagnostics tests on automobiles. You must be proficient in a number of these programs.
As a senior service advisor I need to train new service advisors and updating myself for latest technology getting from Maruti Suzuki regional training center.
Also any serious technical issue on automobiles need to give support by testing various aspects related to that issue
While new product launched by Maruti Suzuki need to test each and every component of the vehicle and need to send detail report to Maruti Suzuki manufacturing plant.
Responsible for the service growth to the dealer.
Pursuing B-Tech (Mechanical Engineering) from JNTU Kakinada.
Diploma in “Automobile engineering" State Board of Technical Education and Training of Andhra Pradesh with 71.8%
S.S.C. from B.V.M high School, Rajahmundry with 71.5%.
Currently Working in MRF Tyres Ltd. (Chennai) posted at Warangal, India as a Senior service Engineer from Feb 2017 to till date.
2year’s Experience as a Service advisor in S.B motors for Maruti Suzuki, authorized service center at Rajahmundry, East Godavari (dt), from Jan 2015 to Feb2017.
1year Experience in T.V.S SUNDRAM FASTENERS LIMITED, in production department from Jan2014 to Jan2015.
1 year of experience as Service Advisor in Lakshmi Hyundai from May2012 to Jan 2014.
6 Months as Training technical Technician in S.B motors, Maruti authorized dealer.
- At MRF training centre I was completed tyre inspection and warranty trainings
-I completed 3 levels Training courses in Maruti Suzuki regional training centre.
Soft skills advance course
Hard working nature and flexible to any conditions.
Also knowledge in computer skills like software, hardware, and general skills.
Highly motivated to work as a team.
Devotion to duty, self-motivated
Gave seminar on “I.C Engines” also adjudged as the best seminar. Organized by Maruti Suzuki India pvt ltd
An attitude for continuous learning and innovation.
Preparation of Process Plan.
Follow up from Vendors.
Project & Planning.
Name : K. SHANMUKH KUMAR
Date of Birth : 11-11-1993
Language Known : English, Hindi and Telugu
I hereby declare that the details mentioned above are true to the best of my knowledge.
DATE: [SHANMUKH KUMAR]