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Manager Sales

Location:
Queens, NY, 11375
Salary:
170000
Posted:
February 20, 2020

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Resume:

MICHAEL D’ANGELO, MBA, MS

516-***-**** adbwam@r.postjobfree.com Forest Hills, NY 11375 linkedin.com/in/michaeldangelo1 SENIOR TECHNICAL LEADER

Business Operations Digital Forensics & Cybersecurity Team Leadership & Management An accomplished business leader, technical professional, and digital forensic specialist who brings proven success in government, private business, and academic settings. A dynamic and motivating leader able to build and train teams on new tools, methodology, and processes that improve operations and contribute to business growth. Leverages experience working in startup and turnaround operations, taking over failing departments and rebuilding from the ground up. Focuses on taking simplistic approaches to resolving problems, which leads to reduced errors and time spent. Selected Career Highlights:

Increase market share by developing three new service offerings; led the launch of a proprietary tool that became the company’s top-selling service.

Turned around a forensics department by developing SOPs, implementing new processes, and streamlining operations; improved the department’s bandwidth from zero analysts available to conduct investigations to 5 analysts.

Played a key role in the successful merger of two of the industry’s top forensic teams into one entity; consolidated and eliminated processes and streamlined operations across the US.

- Core Professional Strengths -

Forensic Analysis SME Business Operations Management Academic & Private Business

Business Growth Strategies Startup Operations & Turnarounds Technical & Business Leadership

Automation & Process Improvement Building out Technology & Services Executive Decision-Making

Mergers & Acquisitions (M&A) Federal, Local & State Governments KPI, Analytics & Reporting PROFESSIONAL EXPERIENCE

DRIVEN, INC. (FORMERLY OMNIVERE) DIRECTOR OF FORENSICS 2018 - Present Recruited to Omnivere and retained during the 2019 acquisition by Driven, Inc. as the Director of Forensics. Hired to revamp the forensics department and bring it back to pre-purchase operations. Served as a lead investigator, developed and implemented policies, trained new staff, and secured new clients.

Team Leadership, Training & Development

Successfully turned around an underperforming team by overhauling and updating skills, operations, business prowess, and work ethic; increased the number of analysts able to lead investigation from zero to five.

Streamlined department operations by created a 50-point Standard Operating Procedure (SOP) that was used to train new and existing staff; established a one-on-one training schedule for staff at the NYC Forensic Lab.

Reduced staff utilization and limited charge back by implementing a peer review/shadowing program, which required a peer to repeat all work competed by a counterpart and approved by a manager.

Developed and facilitated cross-department training to enable the staff to sell more effectively and trained the development team on a proprietary tool.

Continuous Improvement & Cost-Savings

Secured 10 new clients valued at $10K each in revenue by leading all major analysis projects and representing the forensics group in all major client and law firm meetings.

Delivered a 110% sales increase YOY, accounting for $125K in the first nine months in the role, by accompanying sales reps on meetings and calls to establish client relationships and expand the service offerings and increase exposure.

Saved $25K on the annual budget by analyzing equipment and licenses, as well as consolidating “one-off” tools for more robust suites; saved $5K in repeat purchase costs by implementing a more cost-effective hardware vendor.

Increase market competitiveness by introducing three new services to the department, including a first-to-market home-grown technology and top revenue performer.

Generated a 120% increase in signed contract agreements, accounting for a $1M value increase in 2018. CONTROL RISKS DIRECTOR OF FORENSICS 2018 - 2019

Recruited to the organization to establish complex forensic analysis across the US team and serve as the lead investigator. Led 15 team members across the Americas to introduce standards, establish consistency, and increase efficiency across the department. Delivered $20K in sales in four months, on an annual goal of $45K.

Increased the ability to track data, charge for storage and data destruction by introducing an evidence tracking system that brought 100% of data across the US into a synchronized system in two months. Michael D’Angelo, MBA, MS 516-***-**** adbwam@r.postjobfree.com Page 2 of 3 Continued on page 2…

Control Risks, Director of Forensics Experience Continued…

Minimized downtime and streamlined customer deliveries by updating and integrating forensic solutions into the eDiscovery processes.

Served as the lead investigator and led training to increase the teams’ understanding of complex investigations, tools, and methodologies.

Eliminated 2-4 hours processing times for data collected by forensics by introducing plugins to Control Risks systems.

Generated a significant cost-savings by bringing investigations in-house, which accounted for $150K in annual savings.

Boosted downstream profits by up to 20% by implementing the evident tracking system and introducing a proprietary software; improved workflow efficiency and decreased costs associated with risk and risk containment.

Increased forensic analysis jobs 65% by better positioning the company to achieve a larger market share of mobile collections, analysis, and testimony.

DTI / EPIQ DIRECTOR OF FORENSICS 2017 - 2018

Hired to the organization in 2017 and played a key role in the successful merger of the two industry- leading legal consulting forensics teams in the world. Led all operations within the IBM Forensic Lab (managed solutions client) at world headquarters. Recruited to the organization to establish and streamline processes at all laboratories across the US with direct oversight of the East Coast forensic practice.

Successfully executed the merger by identifying and consolidating redundant locations/facilities and standardizing all labs to operate as a single entity within four months; additionally, reduced operating costs by 45%.

Increased managed services clients 150% by improving market share value on the East Coast, introducing two new service offerings, and minimizing expenditures.

BDO MANAGER OF FORENSICS 2015 - 2017

Oversaw all complex forensic investigations and trained new and existing staff on investigative methods, tools, and process to successfully grow the service offerings. Identified and streamlined processes to improve operations and reduce expenses.

Reduced expenses 30% in year one by updating vendors, consolidating licenses and utilities across labs, and increasing the use of equipment owned by the company.

Led cross-functional training to forensic analysts, as well as sales staff on new methodologies and complex forensic initiatives, including imaging, collections to complex forensic analysis, court testimony, and expert reports/affidavits.

Utilized eDiscovery and forensic tools and techniques to handle large corporate and civil investigations. DISTRICT ATTORNEY OF NEW YORK CITY LEAD INVESTIGATOR, CYBERCRIME BUREAU 2011, 2013 - 2015 Recruited to the position to leverage expertise in mobile forensics to lead all major economic crime initiatives for the cybercrime unit. Trained and mentored analysts in mobile forensics and unique forensic subtopics.

Improved quality assurance of all investigations by implementing a double review process, where all investigations would have an additional analyst to shadow or review the investigation before trial.

Initiated new lines of investigations, including gaming console forensics; brought this forensic process in-house to eliminate outsourcing costs.

DEPARTMENT OF DEFENSE - SPAWAR LEAD INVESTIGATOR & OPERATIONS MANAGER 2012 - 2013 Established a forensic program from the ground up including setting up labs, SOPs, budgets, tools, and necessary hardware. Trained, hired, and developed the forensic department and ensured the operation could run at 100% capacity.

Setup onsite forensic labs on Joint Base (JB) Charleston and established a framework for JB Charleston to achieve ASCLD certification.

TEACHING EXPERIENCE

CITY UNIVERSITY OF NEW YORK ADJUNCT PROFESSOR 2019 - Present Brought into the organization to build and grow the Digital Forensics program for both Baruch College and NY City College of Technology. Teach up to 60 students each semester on topics related to cybersecurity, digital forensics, and e-discovery. CONSULTING EXPERIENCE

ALETHEAN GROUP, INC. OWNER, SENIOR CONSULTANT 2012 - Present Provided consulting services in several iterations to a variety of clients. Successfully built the consulting practice, leading to an acquisition by BDO. Built a new book of business that generates up to $200K in annual revenue. Continued on page 3…

Michael D’Angelo, MBA, MS 516-***-**** adbwam@r.postjobfree.com Page 3 of 3 EDUCATION & PROFESSIONAL DEVELOPMENT

UNIVERSITY OF MARYLAND

Master of Business Administration (MBA)

Master of Science (MS) in Computer Forensics & Digital Investigations PACE UNIVERSITY

Bachelor of Science (BS) in Criminal Justice

Information Systems Audit & Control Association (ISACA), Member ISC2, Member

High Technology Crime Investigation Association (HTCIA), Member National Criminal Justice Association, Member

Cyber Corps Association, Member

TRAINING & CERTIFICATION

Information Security & System Acquisitions (ISSA); US Department of Defense, 2012 Data Recovery and Analysis Certification; NW3C, 2013 Data Recovery and Acquisition Certification; NW3C, 2013 Cellebrite Certified Physical Analyst; Cellebrite, 2015 Cellebrite Certified Logical Operator; Cellebrite, 2015 CompTIA Security+; CompTIA, 2012

CompTIA Cyber Security Analyst (CySA+); CompTIA, 2018 Certified Information Systems Security Practitioner; ISC2, 2015 ACE; AccessData, 2012

Metasploit Unleashed; Metasploit/Offensive Security, 2014 LAW PreDiscovery Administrator; LexisNexis, 2014

LAW PreDiscovery Electronic Discovery; LexisNexis, 2014 Envisioning the Graduate of the Future; MIT, 2019

TECHNOLOGY

MS Office Suite Guidance Encase AccessDataFTK Axiom RegRipper Paladin Aid4Mail Cellebrite ONNA FAWS SIFT Volatility ExifTool BulkExtractor Disk Drill LastActivityView HxD CAINE X-Ways Elcomsoft Phone Breaker OSForensics Oxygen Forensics Lantern BlackLight Macquisition



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