Customer Service Representative
Resume:
KACEM BELHAJ
"Friendly, positive and detail-oriented individual seeking an entry-level position in a fast-paced restaurant that allows for the application of customer service and food preparation skills.” Also, to obtain a position as a customer service representative with a company that allows for the application of strong organizational, communication and customer retention skills when interacting with clients and providing them with the level of support they expect.” adbw3l@r.postjobfree.com
Abu Dhabi, United Arab
Emirates
SKILLS
Proficient in written and
verbal communication
skills
Ability to follow written
working practices
accurately
High attention to detail
and in quality of work
Ability to manage time
during the day to
complete given tasks
Dynamic, positive and
enthusiastic
Ability to maintain
confidentiality of work.
Ability to work under
pressure
Self-Confidence & Quick
learner
LANGUAGES
Arabic
Native or Bilingual Proficiency
English
Professional Working Proficiency
French
Full Professional Proficiency
WORK EXPERIENCE
02/2018 – 02/2020
WAITER cum CASHIER
CAFE SARAYDAN L.L.C
Abu Dhabi - United Arab Emirates
Prepare checks that itemize and total meal costs and sales taxes. Process customer bills or payments.
Take orders from patrons for food or beverages.
Enforce rules or regulations.
Clean tables or counters after patrons have finished dining. Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. Remove dishes and glasses from tables or counters; take them to kitchen for cleaning. Washes worktables, walls, refrigerators, and meat blocks. Segregates and removes trash and garbage and places it in designated containers. Steam-cleans or hoses-out garbage cans.
01/2016 – 01/2018
WAITER cum CASHIER
WALIMA RESTAURANT & CAFE
Dubai - United Arab Emirates
Welcoming customers, answering their questions,
helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics. Balancing the cash register and generating reports for credit and debit sales. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints. Bagging or wrapping purchases to ensure safe transport. Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
Maintaining a clean work space.
09/2012 – 09/2016
SALES EXECUTIVE
VINTAGE STORE & CO - KENITRA
Kenitra, Morocco
Serves customers by helping them select products.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greets and receives customers in a welcoming manner. Responds to customers’questions.
Directs customers by escorting them to racks and counters. Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
Assists with inventory, including receiving and stocking merchandise. Achievements/Tasks
Achievements/Tasks
Achievements/Tasks
Job Applicant - Cancelled Visa 'til March 05, 2020 KACEM BELHAJ
Job Applicant - Cancelled Visa 'til March 05, 2020
"Friendly, positive and detail-oriented individual seeking an entry-level position in a fast-paced restaurant that allows for the application of customer service and food preparation skills.” Also, to obtain a position as a customer service representative with a company that allows for the application of strong organizational, communication and customer retention skills when interacting with clients and providing them with the level of support they expect.” adbw3l@r.postjobfree.com
Abu Dhabi, United Arab
Emirates
...
INTERESTS
Music Sports
Gaming Travelling
Blogging Interest
Cooking Reading
PERSONAL DATA
Date of Birth / Nationality
August 01, 1994 / Morocco
Gender / Marital Status
Male/Single
Religion
Muslim (Sunni)
CERTIFICATES / REFERENCES
To be follow as per request
EDUCATION
03/2008 – 03/2012
SECONDARY
Aqabah Bin Nafi School
Kenitra, Morocco
Contact this candidate