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Software Engineer Developer

Hyderabad, Telangana, India
February 20, 2020

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Resume: Gayathri Talakokula Mobile: +91-770*******, Hyderabad

Profile Summary

Having total 7.5 years of experience in which 2.3 years of experience in Salesforce and 5.2 years in ASP.NET.

Currently working in Optum Global Solutions Pvt.Ltd as Senior Software Engineer from January 2019.

Worked with Accenture as Application Development Senior Analyst from June 2018 to January 2019.

Worked with Cognizant Technology Solutions Pvt (I) Ltd, Hyderabad as Software Engineer from Aug 2012 to May 2018.

Deep knowledge of the implementation and development life cycle process, including business process analysis and requirements understanding.

Development, Customization and Implementation.

Good at creating custom Profiles, Role Hierarchies, workflows, Approval processes and Datavalidation rules.

Good at Apex programming, Visual force, Data loader, SFDC configuration.

Good at developer toolkit ( IDE), Apex classes and Triggers.

Good Knowledge in Apex unit testing with governor limits.

Good Knowledge on creating Reports and Dashboards.

Experience in SQL Server Database design, developing T-SQL Queries and Stored Procedures using SQL Server.

Strong knowledge in Database programming using RDBMS databases like SQL Server 2008.

Well versed on Incident Management, Problem Management, Change Management, Service Requests and Application checkouts.

Good analytical, programming Skills, team player, quick learner and well-organized.

Having good communication and interpersonal skills.


Received Bravo Award for Automation of Database leadblockers in March 2019.

Received Bravo Award in Jan 2017 from client for automation of SSIS Job to run using TWS which reduced 15 hours of manual effort per week.

Received Bravo Award in June 2016 for Great Customer Service.

Received Associate of the month (April 2016) Award for Automation of Reports.

Received Spotlight Award (Dec 2016) for proactively identifying and fixing the Production issue.

Certified by Cambridge University for Communication Excellence.

Completed 225 badges and achieved highest rank in Salesforce Trailhead.

Cognizant certified SQL Server Developer.

Cognizant certified ASP.Net Developer.

Technical Skills:

Operating System: WINDOWS

SalesForce Technologies :APEX Programming, SOQL, SOSL, APEX Trigger, APEX Classes, Visual Force (Pages, Components & Controllers), APEX data loader, AJAX, Workflow & Approvals

Programming : C#, Java,SSIS, ASP.Net, ADO.Net, HTML, UNIX, Angular (Basics),VBA

Database : MSSQL Server,Oracle SQL,PL/SQL

Tools : ServiceNow,HPSM,TWS(Tivoli Workload Scheduler),Tableau


1.Duration: October 2017 – Till Date

Technology: CRM

Role: Developer& Administrator

Key Responsibilities:

Good experience in walk-through with the end users and stakeholders to gather the

modification requests from the user to upgrade or change the specifications for the product

Worked on creating custom E-mail templates like Mass Email, Email Templates, and

Communication Templates to be sent to the customers with their doctor prescription details.

Developed Visual Force pages and Apex classes (Controllers).

Written Triggers to perform some actions before/after CRUD operations.

Actively participated in team to debug the application.

Customized the application basing on client needs.

Written workflows and validations using API.

Involved in unit testing using test cases.

Administered incident response and break-fix systems.

Worked on Salesforce Integration API.

2.Duration: November 2013 – May 2017

Technology: SSIS,ETL, MSSQL Server,C#,MS-Access, BizTalk,Unix

Role: Maintenance & Support

Key Responsibilities:

Troubleshoot Production Issues.

To Work on Incident Management, Problem Management, Change Management, Service Requests

Doing customization based on the changes asked by the Clients.

Monitoring the application 24/7.

Process improvement such as Automation of manual work.

Optimization of SQLs and improvising Codes through the application.

Direct interaction with the users to resolve their issues.

Handling War room calls and providing on call support.

Experience with Automation and reporting of project status and issues tracking.

Strong organizational, time management and prioritization skills with ability to manage multiple projects simultaneously

3.Duration: Dec 2012 – November 2013

Technology: C#,ASP.Net, MS SQL Server 2008

Role: Development & Implementation – Support

Key Responsibilities:

Involved in Development, maintaining the web, database design and unit/integration testing of the system.

Doing customization based on the changes asked by the Clients.

Implementation/support for the portal functional testing.

Actively communicating with the client on daily basis.


B.E (Computer science )


Chaitanya Bharathi Institute of Technology,Hyderabad


Diploma(Computer Science)


Sanjay Gandhi Memorial Govt.Polytechnic, Hyderabad




Jyothi Vidyalaya High School, B.H.E.L


Personal Details

Permanent Address: Plot No.458, Raghavendra Colony, BeeramgudaR.C.Puram, Hyderabad Telangana,502032

Date of Birth: 14th February, 1991

Languages known:English, Telugu, Hindi

Passport: Yes

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