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Customer Service Office, admin

Location:
Johannesburg, Gauteng, South Africa
Posted:
February 20, 2020

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Resume:

Since completing my matric in **** I started working for Melinda’s Art Shop in Vereeniging, as a temp, until I became a permanent staff member after 1 month. I see myself as an entrepreneur, with a flair to think out of the box,

and a passion for working with various groups and people.

VOLUNTEER/GIVING BACK

I have been involved and assisting with feeding schemes for the children in Meyerton, I have assisted with Christmas Parties for various Children homes i.e. Catherin Jones Children Home in Vereeniging, the children’s home in Avon’s Rus. With my love for animals I spend my free time at the horse care unit and Daleside veterinarian hospital. This is my passion and close to my heart.

Personal Details

ID Number:

Date of birth:

Nationality:

Gender:

Marital Status:

Dependents:

Health:

Driver’s license:

Languages:

Notice Period:

000**********

11 July 2000

South African

Female

Single

N/A

Excellent

Code B

Fluent English and Afrikaans

Immediately

Skills

PERSONAL SKILLS

Analytical Thinking and Problem Solving:

Problem solving abilities, Decision making (clear and timeouts). Work in a fast past environment

Behavioral characteristics:

Non- Judgmental attitude, Trustworthy, able to work on my own,

Loyal, Spontaneous, Outspoken and friendly. Strong organizational skills Detail orientated

Communication skills:

Telephonic and personal Interaction skills, Eager to learn new skills & challenges. I communicate well with others and have natural leadership skills. Exceptional customer service skills

Interaction skills:

Multi-task – to a limit, Able to take constructive criticism well and turn it into a learning opportunity. Effective communications skills, problem solving attitude

Organizing Skill:

Creative mind, Punctual, organizing skills and a Perfectionist, Well organized, adaptable. Positive attitude

PC Skills

Windows * basic

Microsoft Office Suite (Word, Ppt, Excel, Outlook) *basic

Email & Internet *basic

Education

HOERSKOOL DR. MALAN 2018

Grade 12

English

Afrikaans

Maths

Business studies

Tourism

Geography

Life orientation

SKILLS ACADEMY COLLEGE PART-TIME 2019

Marketing and Tourism

Communication – Intro to Business English

First Aid Concepts

Tourism Management

Tourism and Travel Management

Guest House Management

Customer satisfaction

Office Management

Experience

MELINDA ART SHOP 2018

Welcome customers to the shop

Monitor customer activities to prevent incidents of shoplifting

Identify customers needs and recommend suitable sop items

Pricing and labelling of products

Receiving, processing and organizing shipments and deliveries accordingly

Restocking depleted or low shop items

Ensure that the sales shop is organized according to guidelines

Informing customers of shop promotions

Performing regular price audits to identify discrepancies

Addressing and resolving customer complaints in a professional manner

Processing customer payments using shop Point of Sale system

Maintaining an in-depth knowledge of store items to provide service and recommendations

Pottery workshop assistance

Coordinate store operations

Ensure store schedules and objectives are met by employees

Cash up daily

Stock taking stock control

Answering incoming queries on land line

Watering when neede

Working weekends to assist with art classes

Making and baking pottery items

Assisting in development of new products

Cash-up and lock-up

Reference letters attached.

Jansen Park - Boksburg East Rand

In the procès of relocating to PE

+27-73-375-****

adbvs2@r.postjobfree.com

TARIEN ALBRECHT



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