Admin,Quality Assurance
Resume:
NOR FAZIRA HAYATI BINTI ROY
* adbvk6@r.postjobfree.com
Alam Sanjung, Jalan Budiman 22/3 Impiana 40300, Shah Alam, Selangor.
EDUCATION
● SPM /A Level (Sijil Pelajaran Malaysia) (UNIVERSITY TECHNOLOGY MARA)
● Sekolah Menengah Kebangsaan Bengkongan Kota Marudu, Sabah WORK EXPERIENCE
EMPLOYER DURATION EXPERTISE TASKS & SKILLS
NIDYA PARTNERS
SDN BHD
CURRENT
QUALITY
ASSURANCE
Working together with a
Quality Assurance (QA)
team to assess product
problems and brainstorm
solutions
Checking that raw
materials or components
involved in the production
process are of suitable
quality
Inspecting production
machinery and employees
to make sure the
production process runs
smoothly
Writing production plans
that minimise risk of
mistakes during production
Estimating time involved in
assuring each product's
quality
Meeting project deadlines
Writing and reviewing
testing plans
Performing stress tests
that expose the product to
increased temperature,
vibration, and humidity
Investigating causes of
defects that occur during
the testing phase
Assessing whether
employees need training to
prevent mistakes during
production
Creating test plan
automation procedures
Suggesting improvements
to company infrastructure
and processes to prevent
future mistakes during
production
Communicating with
Quality Control about
existing defects and how to
prevent them in future
products
Communicating with other
departments such as
project management and
engineering to coordinate
scheduling for QA testing
Reporting discovered
defects to all relevant
departments for correction
Applying technical skills
related to the product
being tested (knowledge of
programming languages to
software QA, knowledge of
machinery for hardware,
etc.)
Conforming to regulations
and international standards
when it comes to testing
and quality assurance
TPX Sdn .Bhd
March 2019 – May 2019
Senior Customer Service
Cum (Project Admin)
Entering customer and
account data from source
documents within time limits.
Reviewing data for
deficiencies or error,
correcting any
incompatibilities and checking
out put.
Compiling, verifying
accuracy and sorting
information to prepare source
data for computer entry.
Talking to clients to
determine their expenses,
income, insurance coverage,
financial objectives, tax
status, risk tolerance, or other
information needed to
develop a financial plan.
Answering client questions
about financial plans and
strategies and giving financial
advice.
Reviewing client accounts
and plans on a regular basis
to understand if life or
economic changes, situational
concerns, or financial
performance necessitate
changes in their plan.
Preparing or interpreting
financial document
summaries, investment
performance reports and
income projections for clients.
Implementing financial
plans or referring clients to
professionals who can help
them. Managing and updating
client portfolios.
Contacting clients regularly
to discover changes in their
financial status. Building and
maintaining your client base.
EMPLOYER DURATION EXPERTISE TASKS & SKILLS
Von Technology Sdn. Bhd
August 2018 – Feb 2019
Receptionist Cum admin
Carry out administrative
duties such as filing, typing,
copying, binding, scanning
etc.
Write letters, faxes and
forms.
To assist in the preparation
of regularly scheduled
reports.
Develop and maintain a
filing system
Order office supplies.
Arrangements on company
travels for outstation & states.
Provide general information
to the visitors.
Provide information by
answering questions and
requests from visitors.
Generate reports.
Handle multiple projects
(Slides, Staff reports, Staff
Allowance.)
Prepare and monitor
invoices.
Develop administrative
staff by providing information,
educational opportunities and
experiential growth
opportunities.
Ensure operation of
equipment by completing
preventive maintenance
requirements (calling for
repairs; maintaining
equipment inventories;
evaluating new equipment
and techniques.)
Maintain supplies inventory
by checking stock to
determine inventory level;
anticipating needed supplies;
placing and expediting orders
for supplies; verifying receipt
of supplies.
Establishing personal
networks; participating in
professional societies.
Contribute to team effort by
accomplishing related results
as needed.
Submit and reconcile
expense reports to superior
and manager on weekly
/monthly basis.
EMPLOYER DURATION EXPERTISE TASKS & SKILLS
Nidya Partners Sdn Bhd
April 2018 – August 2018
Credit recovery Officer
ges incoming calls from visitor.
weekly report to Supervisor.
g from outgoing customer
through calls.
ges with customer how to solve
their problem with swift action.
in to visitor on the legal options
to customer.
EMPLOYER DURATION EXPERTISE TASKS & SKILLS
Pasadana Sdn. Bhd
September 2016 to March
2018
Customer Service -
General
(Bank Islam)
s sure ask for initial payment,
then follow-up minimum.
payment every month until the
account is closed.
g from outgoing customer
through calls.
s an arrangement with
customer how to solve their
problem with swift action.
s an arrangement with
customer to make sure all
payment receive by the bank
in time of the date.
EMPLOYER DURATION EXPERTISE TASKS & SKILLS
Policlinic Shaik Sunway
June 2016 to August 2016
Pharmacist
ge visitor information and details.
ormation of the visitor will be
keep closely and secrecy
because it is a P&C.
s sure all details keep in the
storage box that has been
provided for safe keeps.
ging medicine.
s sure all medicine is in place by
the pharmacy.
about the description of the
medicine.
he visitor the description of the
medicine such as when to eat.
SKILLS
Administration Human Resource
Human Resource
Photo Editing
Video Editing
English – Written
English – Spoken
MS Word
MS PowerPoint
MS Excel
CERTIFICATIONS
● Certificate for STPM
● Certificate for Pertandingan Sains Muda
Skills
Intermediate
Human Resource, Administration, Front Desk Operation Microsoft Power Point, Excel, Word,
Basic Photo Editing (Adobe Photoshop),
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language Spoken Written
Bahasa Malaysia
(Primary)
10 9
English 9 9
Additional Info
Expected Salary
MYR 2,300
Preferred Work Location Kuala Lumpur, Selangor, Putrajaya Good at using Microsoft apps such as Microsoft Excel, Word, PowerPoint etc. For transportation, have own Vehicle & can travel far for works Very friendly and happy go, lucky person
Good on co-operating with co-worker
Willing to learn from an elder
Hardworking
Can cope with a stressful situation
Easy to communicate with people
Willing to accept other opinions
Passion for continuous learning and personal growth Fast learner
Motivated person.
About Me
Gender
Female
Age 22
Telephone Number 011-********
Address Alam Sanjung, Jalan Budiman 22/3 Impiana 40300, Shah Alam, Selangor Nationality Malaysian
REFERENCES
● Encik Mohemod
saDana Bank Islam Floor
Manager)
0
● Jonathan Lim 016-*******
EO of Von Techonology
Sdn.Bhd)
● Encik Mohamad Zaki
(CEO of Nidya Sdn
Bhd)
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