Profile Summary

Certified Scrum Master, offering over 16 years of rich experience in Project Management and Software Implementation & Support

Experience in implementation for enterprise wide solutions with alignment of business/information systems; effective in delivering technology-driven / mission driven / product solutions using cutting edge technologies Expertise in concepts of end-to-end project planning & implementation which includes scope management, activity sequencing, risk analysis, and quality management

Acted as primary point of contact for MMS & MDLS ERP Rich exposure to business process and functional operations of Supply Chain Management, Warehouse & Retail Functionality, Merchandising Management System & Point of Sale Comprehensive knowledge of database development (Stored Procedures, Function, Triggers, Indexes, Views), review and design database

Skilled in managing various complex software & application issues through mapping of requirements, customized design solutions and troubleshooting

Efficient organizer, motivator, team player and a decisive leader with the capability to motivate teams to excel and win Education

M.Sc. (Computer Science and Information Technology) from VHNSN College, Virudhunagar (Tamil Nadu), Kamaraj University in 2003 with 77%

B.Sc. (Computer Science and Information Technology) from ANJA College, Sivakasi (Tamil Nadu) in 2001 with 69% Certification

Scrum Master

ITIL Certified

Core Competencies

Project Management / Custom

Software Development

System Engineering / Migration /

Integration

Project Scheduling / Testing / QA /

Rollout / Support

ERP Implementation Risk Management Requirement Gathering & Analysis Client Relationship Management Vendor Management Team Building & Leadership Career Timeline

Technical Skills

Languages: SQL, PL\SQL, Teradata

Ticketing Tools: JIRA, HPSM

Oracle Tools: Reports, Forms

ERP: MMS, MDLS (SAP), MDW (Data Warehouse), Shopper Middleware: SQL Developer

Senthil Kumar R

Certified Scrum Master, Dynamic, dedicated IT Manager, having multi- cultural and diversified experience in driving multi-million dollar projects; targeting senior level assignments in Project Management / Software Implementation

Location Preference: Chennai

Aug’05 – May’13

Indus League

Clothing Ltd. (Future

Group), Bengaluru as

Asst. Manager

Oct’03 – Jul’05

GNA-IMT, Ludhiana

as Executive

adbvhz@r.postjobfree.com +91-984*******

Jun’13 – till date

Metro Cash and

Carry India Pvt

Ltd., Bengaluru as

IT Manager

Databases: Oracle 9i, SQL Server

Operating Systems: Windows

Work Experience

Metro Cash and Carry Pvt. Ltd., Bengaluru as IT Manager Jun’13 – till date Project: System Implementation and Support

ERP: MMS & MDLS

Database: Oracle 9i

Role:

Creating & managing estimates, project plan, project schedule, resource allocation and ensuring that targets are reached

Driving solution quality alignment by ensuring that build teams understand and adhere to standards Working as a Manager for IM Department and managing complete software implementation and support Acting as a primary point of contact for MMS & MDLS ERP Monitoring the daily usage of ERP and monitoring & troubleshooting ERP Following the project life cycle methodology defined under the process framework; ensuring that customer deadlines were met within project timelines

Delivering level one support and ticketing system; ensuring end-to-end solution provided to business Improving productivity/ efficiency by identifying new areas, creating roadmap and finding opportunities to automate business process

Administering User Management and customizing & controlling system Coordinating with Business Functions and Corporate Team to fulfill business goals Providing technical support & responding to outages during off-hour while establishing Service Level Agreements Travelled to Romania and received technical training from Corporate Team Highlights:

Worked on Implementation and Application Maintenance Support Projects across different industry segments such as Retail, B2B (business – to – business), & Textile Developed optimized implementations to maximize performance of MDLS and MMS application and throughput on available hardware

Identified and mitigated risks associated with the technical architecture, implementation and deployment Indus League Clothing Ltd. (Future Group), Bengaluru as Asst. Manager Aug’05 – May’13 Project: Production Support

ERP: Voyager, Shopper

Database: Oracle 9i, SQL Server

Role:

Contributed as an Assistant Manager for IM Department and managed development & customization of Oracle forms & reports and technical or server related issues in voyager and shopper systems Acted as a primary point of contact for IM (Information Management) Department Coordinated between Voyager and SAP System

Provided support during stock take and auditing

Liaised with SAP Team for closing Stock Freeze

Managed any new implementation in Shopper

Worked on business critical production down issues wherein the issues have to be fixed within hours Highlights:

Conferred with:

o ABCD “Above and Beyond the Call of Duty” Award in 2009 & 2012 for yearend closure & system migration support

o Team Spirit Award in 2008, 2010 and 2012 for excellent performance in development and support GNA-IMT, Ludhiana as Executive Oct’03 – Jul’05

Project: Campus Management

Environment: Visual Basic, Crystal Reports

Database: Oracle 9i

Team Size: 3

Role:

Contributed in development of software which managed daily activities of GNA-IMT Developed base line of requirements for technical architecture of the system Designed & implemented various modules like Master, Survey, Students, Staff, Finance and Library Personal Details

Date of Birth: 25th February 1981

Languages Known: English, Tamil, Telugu & Kannada

Permanent Address: #2/82, Muthuramalingapuram, Kalloorani (PO), Aruppukottai (TK), Virudhunagar (Dt) – 626105 Current Address: LA Celeste Apartment, Rajarajeswari Nagar, Porur, Chennai – 600125 Passport Details: N7720710 valid up to 01/03/2026

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