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Customer Service Safety Officer

Oak Forest, IL, 60452
February 19, 2020

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**** ***** ******

Oak Forest, IL. ***52



I have 13-years’ experience in law enforcement and over 20 years being in community-oriented public service. I am deeply committed to protecting lives, citizens and property through rapid emergency response, diligent crime prevention efforts and high visibility public safety initiatives. I excel in De-escalating very emotionally altered subjects or individuals with professionalism and tact. I can clearly and concisely relay information via radio. I am very proficient in customer service and in Police-Report writing levels 1-4, Taser Certified., PPCT Tactical Defensive Fighting Certified, Yearly gun range training, Verbal De-escalation, Rapid Deployment, CIS Mental health training, Body Video Camera experience, 40-hour Firearms Certification, On Call 24/7, 20-hour training, PERC, FOID cards and numerous other accommodations.


Advocate South Suburban Hospital, Hazel Crest, IL.

Full-Time Public Safety Officer-

Investigate staff and patients involved in criminal or questionable behavior

Lock and unlock doors. Ensure overall safety of patients and staff.

Deescalate, Modify and detain unruly or misbehaved patients and visitors.

10/08/2012– 9/21/18

Metra Police Department, Chicago, IL.

Full Time Police Officer-

Displayed sound judgement under pressure in life threatening situations and other emergency situations. Consistently maintained superior customer relations with patrons, citizens and communities. Dispatch and Video Surveillance experience. CADS, LEADS experience

Worked with patrol partners and other first responders to assess scenes, ensure victim/public safety, apprehend suspected criminal offenders, secure crime scenes and conduct preliminary investigations.

Responded to police station and 911 dispatched calls involving traffic, train, train vs pedestrian situations, emergency and criminal activity, including homicide, suicide, domestic violence, assault/battery, theft, theft to vehicle, drug crimes, and vandalism, etc.

Patrol large areas of municipality, standing on my feet and driving for long periods of time.


South Suburban Police Department, South Holland, IL.

Full Time Police Officer-

Saved my former Police Chief from Choking; I obtained an accommodation for my effort.

Delivered excellent customer service and community-based policing as well as patrolled and protected South Suburban’s most challenging areas. Dispatch and Surveillance experience. CADS, LEADS experience

Responded to emergency calls for service, conducted traffic detail, issue traffic citations aided wit

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