Bonnie L Phillips
City and County of Denver, Denver, CO, September 2002 to January 2018
Senior Systems Analyst/Project Manager:
Project Management for upgrade, patch, integration and customization projects, scope and objectives definition, project planning, defining requirements, timeline development and maintenance, specification documents for developers, test scripting, responsibility for testing, implementation planning, post-implementation reviews. Process improvement was always the goal.
Project Documentation wrote several RFP's and initial studies to determine project feasibility. I worked with management and software providers to establish project scope and goals, and maintained timeline, schedule, .assignments, and led weekly project meetings. Prepared cost/benefit analysis.
Relationships - Maintained excellent customer and vendor relationships.
Testing - all phases of testing: unit, system, interface, UAT, performance, disaster recovery, end-to-end.
Documentation - In addition to the standard project-related documents, I also produced technical documentation, such as flowcharts, integration templates, network diagrams, data flows, procedural documentation, test scripts, and training documents.
ERP Support of PeopleSoft Financials and Human Resource software applications, Workday, and Customer Relationship Management (CRM) applications, including userid security administration
Data Analysis of ERP databases, using Crystal Reports, SQL, TOAD and query language, and Excel.
This employment may be verified with the City and County of Denver Human Resources department.
Education: Bachelor's Degree -
GPA: 3.93, graduated magna cum laude, 1988
Through the University Center at Tulsa, graduated with a double-major in Computer Science and English. Classes were through Northeastern Oklahoma University, Langston University., and Oklahoma University. Produce superior project management documentation.
Tools: Proficient with all Microsoft Office tools, including Excel, Project, PowerPoint, Outlook, Word, Visio, TOAD, PeopleTools, Integration Broker, App Designer, Side-by-Side, SharePoint,Data Mover, SQR, SQL,