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Manager Front Desk

Los Angeles, CA
February 19, 2020

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213-***-**** *11 S. Park View St. Los Angeles CA 90057


National Academy of Sports Medicine April 2016

Certified Personal Trainer since 4-21-2016

Preferred College of Nursing Los Angeles, CA August 2013 Vocational Nursing Program CPR Certified - Heart Saver First Aid and Fire Safety Certified College – Ready Academy High School Los Angeles, CA June 2010 High School Diploma G.P.A 3.5 Graduated with Honors PROFESSIONAL EXPERIENCE

Wilshire Skyline LLC Hollywood, CA

Assistant Manager June 2019-Oct 2019

Community Manager Oct 2019 - Present

Portfolio Leasing Manager November 2019 - Present

• Managing a 73 unit building post renovation, offering both furnished and unfurnished services and amenities

• Yardi Voyager Apartment Software proficiency

• Hiring vendors for necessary repairs, replacements, projects

• Daily management of MaxLeases with 100% leads managed, follow up with every prospect

• Showing apartments and answering prospective residents’ questions about pricing, related questions

• Develop long lasting relationships with current residents and provide exceptional customer service

• Assist sister properties with leasing, and leasing agreements AKA West Hollywood West Hollywood, CA

Resident Representative Nov 2017 – June 2019

• Coordinate residents’ move-in, move-out material includes annual apartment lease and extended stay

• Promote aka’s legendary extended-stay branding concept to potential residents

• Manage shift as a manager on duty includes coordinating all services operation between departments

• Liaison between property and residents; assist with package handling, concierge and an extension of sales

• Utilize between 4 software programs to ensure the residents’ experience is always flawless

• Create memorable experience for residents to gain loyalty to the property and brand Keller Williams Commercial Larchmont Los Angeles, CA Income Property Specialist October 2018 – April 2019

• Compile and conduct research on market trends/real estate analytics

• Manage contact from start to close

• Assist brokers with showing listings and/or meeting buyers

• Prepare sales comparable, listing presentation decks and MLS listings Gold’s Gym SoCal Hollywood Hollywood, CA

Personal Trainer Jan 2017 – Sept 2018

• Conduct service appointments with members which includes body fat analysis, nutritional counseling, proper use of fitness equipment, proper form of exercises, etc.

• Advise members on ways to achieve their fitness goals.

• Develop individualized exercise programs consistent with our members’ personal fitness and exercise goals.

• Continually monitor and assist members to ensure proper form is used when performing exercises.

• Ensure facility cleanliness and tidiness.

• Responsible for achieving monthly revenue goal established by the Fitness Manager.

• Partner with membership sales team to help new members achieve their fitness goals with personal training. Palihouse West Hollywood West Hollywood, CA

Front Desk Agent/Night Auditor May 2016 – Sep 2017

• Duties includes manage Front Desk operation and act as shift supervisor; delegate tasks guest services’ attendant as well as maintenance engineer on duty

• Perform night audit duties including bucket check and balances, system date change and credit report.

• Assign Housekeeping department daily schedule for room attendants base on hotel occupancy

• Consolidate Food & Beverage revenue for end of day

• Provide Personalized Concierge services to hotel guests Olympia Convalescent Hospital Los Angeles, CA

Certified Nurse Assistant Jan 2016 – Aug 2016

• Record details of individual patient duties and vitals utilizing electronic chart

• Prepare patients for surgery, examination and treatment (Bath, groom, shave, and/or drape)

• Feed patients that are unable to feed themselves

• Transport patients to treatment units with wheelchair

• Set up equipment and inventory management

Somerset Homeowner’s Association Beverly Hills, CA Residences Representative Apr 2012 – Apr 2014

• Greet residence and anticipate his/her every needs

• Assist with retrieving and valeting vehicle

• Accept and send out mails/packages as requested by residences

• Concierge services

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