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Social Media Manager

Dubai, Emirate of Dubai, United Arab Emirates
February 19, 2020

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Professional Summary

An ability to accomplish Business growth with innovative leadership

style and expertise in brand positioning strategies. Outstanding sales and marketing talents with ability to manage product-related budgets. Results-oriented and focused on exceeding revenue objectives while driving business growth. Excellent networking, great influencing and creative communication strengths. Able to work in teams and independently while keeping in view assigned KPIs. Event planning, managing and execution.

Work Experience

Business,Sales and Marketing Manager

British Orchard Nursery, Dubai, January 2020 till date Working on leads of potential clients for business growth. Marketing of the company’s product in effective manner through social media,telephone and one on one

interaction with clients. Planning, managing and executing Open days and business related events. Need Analysis and generating reports for revenue growth. Working on weekly and monthly targets in various branches and providing required support for attaining set targets and goals. Using inbound market strategies for channelizing social media campaigns for effective and better customer growth and acquisition. Managing Social media

communities and responding to queries accordingly. Business Manager/Operations Manager/Store Manager

NSTYLE International, Dubai, United Arab Emirates

December 2018 till November 2019

Job Description

• Quality assurance through excellent customer service. Managed staff schedules and attendance in HR Portal. Worked amicably store management and customer service while focusing on assigned KPIs. Generated Revenue through marketing strategies and focus for monthly targets. Worked on retail sale as per assigned targets. Commendable Staff training and grooming for sales targets (language, attire, demeanor). Strategic Planning for business development in comparison to previous years. Made analytical reports after evaluation and presenting them for effective feedback. Hiring of Staff as per requirement and training. Dealing with client queries, through email, telephone and face to face, and follow up for client satisfaction and retention. Working on store Audit and generating reports as per KPIs. Planning and Organizing Open Days for New Client Development and revenue growth. Hard core Marketing by visiting and engaging catchment area, through emails, telephonic calls and one on one basis Major Achievements

o Attained huge revenue in various stores while re-allocation o An event in collaboration with FITNESS FIRST for promotional products and offers

o A road show in Arabian Ranches Souk for promotional activities o Attained excellent number of returning clients Maria Chishti

Business, Sales and Marketing

Manager, Event Planner,

Instructional Leader, Trainer,

Office Administrator,Operations

Manager and Consultant

Jumeriah Beach Residence,

Dubai, UAE





Additional Skills

Technical Skills

Financial Analysis,

Budgeting and Reporting

Business management and

planning/strategy designing

Human Resource

recruitment and training

Analysis,Report Writing

and Presentation

Regional Manager Training

Beaconhouse, Pakistan Dec 2017 till Dec 2018

Designed trainings after Need Analysis and SWOC analysis; specially Leadership • Worked as Moderator for IGCSE curriculum facilitation and collaboration • Designed SBPD Lead document (school based professional development point person in each school); application formulation till training process of selected candidates through arranging and managing TOT and Biannual review meeting • Designed Action Research Project ‘A Cycle of Inquiry’, for school heads. Moderated and Taught Cambridge Diploma of Educational Leadership, Cohort II Head of the School

Beaconhouse, Pakistan Jan 2015 till 2017

Designed curriculum after analysis and evaluation (UK and MYP). Worked on PBL (project based learning) • Worked as an English Language Development Facilitator • Managed and Monitored School Events; Curricular and Extra-Curricular • Involved in Continuous Professional Development of teachers through Weekly Coordination Meetings • Trained teachers to work through Action Research and Action Plans for different areas of student’s academic needs • Hiring of the teaching faculty/human resource as per requirement and training according to procedures and manuals. • Teachers Observations and feedback • Conducted in-house need based workshops in order to ensure CPD of teaching staff • Designed, evaluated and analyzed School Development Plan and make revisions accordingly • Designed self-review practices tools for teachers and school stakeholders • Designed and planned differentiated lesson plans. Taught the course MENTORING IN ACTION •Designed Checklist for Student Performance • Weekly lesson plans checking and evaluation checking • Worked on Padlet, EDMODO, MOODLE-PLC, ASANA. Designed SOPs for school security and school discipline policy. Designed policy for Child’s Well Being and Protection. Beaconhouse, Pakistan

Deputy Head Teacher Jan 2012 till Dec 2014

Beaconhouse, Pakistan

School Coordinator July 2010 till Dec2011


Homeroom Teacher Sept 2006 till June 2009

CITIBank, Pakistan

Coordinator, Merchant Sales Jan 1998 till Dec 1998 ABN Amro Bank, Pakistan

Intern Priority Banking

Oct 1997 till Dec 1997


Beaconhouse National University

MPhil in Leadership and Management Sep 2015 till Dec 2017 Masters in Leadership and Management Sep 2013 till Sep 2015 University of Central Punjab, Pakistan

University of Central Punjab

Bachelor of Commerce, Business Sep 1995 till Aug 1997 References

Available upon request

Designing and Conducting

Training and Workshops

IT proficiency

Event planning and Management

TNA (The need analysis)

Content writing and Blogging (social


SEO (search engine optimization)

Inbound Marketing Strategies

Digital communication

Soft Skills

Strong verbal and written

skills, communication skills

Strong Interpersonal skills

Team building/Management

Client relations, retention

and Customer Services

Conflict Management

and decision making

Planning & Organization of staff

Training and Workshops

Creating USP

L1 vs L2; English as a

second language

LMS; V4 Visible Thinking Tools

6 Thinking Hats

MOODLE (learning communities


Creating online courses

• Leadership 101

Lead to Empower; Empower to

Lead @ Teacherhood Conference


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