I look forward to working for a company, where I can continue to learn and grow as an employee. I love to see and deal with customers first hand. I look forward to dealing with their issues and problems as they come along. I see customers as a challenge to make them happy with my quality service at a steady pace.
FEBRUARY 2012 – AUGUST 2016
HEAD WAITER, FOOD PREP, CASHIER, a touch of class catering
To prepare food fast and effectively for the chef to cook at a fast pace, without any interruptions. Also, to lead each waiter in servicing the guest as they enjoyed the time they spent dining with us. Distribute drinks and clean tables as fast as possible to assigned tables. To supervise and watch over the daily operations of the waiting staff. To keep all products in stock and manage the finances. To create and modify schedules as they were dispersed. To handle costumer and employee complaints, suggestions, and issues within the job.
MAY 2014 – FEBRUARY 2015
GUEST ARRIVALS, seaworld
To sell amazing products to customers as they came into the park. Also, to be persuasive and find the right product for each any every customer. Greet each customer as they arrived and left the park. To handle customer complaints fast and with care. To select the perfect payment plan and ticket for each customer, based off their income and number of guests. To obtain information such as email and driver's license for verification purposes.
AUGUST 2015 – APRIL 2016
EVENT MANAGEMENT, warner University
To handle the day to day operations of each event during the week at the college. To set up and clean all events before and after their appropriate times. To promote and create specials for the concession stand, tickets, and parking tickets. To be security for the safety of the talent, players, and coaches of each event.
MAY 2015 – JULY 2016
SALES REPRESEBTATIVE, HILTON GRAND
To call Hilton Honors Members and notify them about the amazing opportunities they have as an member. To look over their member tatus and income to give them choices based on what they were qualified for. To sale each member on a vacation through their membership with Hilton. To achieve certain goals and quotas throughout the week. To give exceptional customer service and supply each member the information as they make their reservations..
AUGUST 2016 – PRESENT
UBER PARTENER, UBER
To deliver food to each customer that ordered from the company.to be professional while making a transaction with the customers and restaurants. to navigate the best possible route to each of my destinations.
JANUARY 2019 – PRESENT
FOOD & BEVERAGE, DISNEY
To constantly evolve to meet guest’s wishes as the come. To provide exceptional service in a fast paced environment with frequent flux of rushes. To handle cash on a day to day basis. To handle allergies with care. To keep up with expiration dates, inventory and stocking of specific items. To prep and prepare food and the restaurant for the day.
HS DIPLOMA, dr. philips High school
AUGUST 2014 – APRIL 2016
Point of Sale System
Microsoft Word, Excel, PowerPoint