SURESH KUMAR. r
Dynamic retail industry professional seeks challenges and opportunities for professional growth and advancement in Aviation/Travel & Tourism Industry. Having over 25 years of extensive professional experience in Retail field, has served as STORE MANAGER with TATA Group of Companies (India), willingness to work a flexible schedule. Key Areas of Expertise:
Marketing & Advertising
IATA Certified Professional
2016 till date
WORLD OF TITAN (A combo store of Watches/Eyewear) – Kerala - India STORE MANAGER
Achieved all development milestones and profitability goals
Consistently negotiate favorable contracts to keep costs low vendor contracts to keep costs low
Increase customer satisfaction and bottom-line revenue by expanding product lines, offerings special promotions
Ensuring s high level of stock availability
Analyzing & interpreting trends to facilitate planning
Organizing special promotions, displays and events
Implementing new store layouts
Creating a positive working environment
Delegating work tasks and calculating sales productivity
Overseeing & implementing proper organizing & visual aspects of the store
Processed merchandise returns & exchanges
Reported directly to higher management through conference calls, daily sign-off, and in- person meetings
Monthly walkthrough with corporate ensuring proper store set up set to standard
2011 to December 2016
TYRE RETREADING UNIT – KERALA - INDIA
Production sales, collections
- Total in-charge for Purchase of raw materials, planning production and deliveries too
- Was in-charge for collecting payments from the customer on weekly basis.
- Was successful creating new customer and also promoted business in local market and built a strong platform.
- Reporting to the management on daily and weekly basis through phone, messages and in person also.
2010 to December 2011
BUSINESS OWNER at my own MOBILE SHOP – KERALA - INDIA
Create business plans, arrange financing, hire staff, review sales, develop marketing strategies, oversee daily activities, and identify business opportunities
Manage day-to-day operations of the shop
2003 to 2010
WORLD OF TITAN – KERALA - INDIA
Joined my carrier as a sales person (CRO)
Seeing my efficiency in handling customers and increased sales the manager of the store took special interest in me and started training me nook and corner of the business.
After seeing my performance in handling the total store activities the management promoted me an Asst. Manager of the store and then to Store Manager within a period of 1 year.
2000 to 2003
STORE INCHARGE – DEALER FOR APPOLLO TYRES (R K Tyres), VANDAVASI, TAMILNADU
Purchase, Sales & collection activities of the store and was acting independently.
1994 to 2000
TYPIST with M/s NEXO INUSTIRES, LUDHIANA
Started my carrier as a typist where I was handling all the commercial correspondences independently.
Got promoted as PA to the Managing Director handling all his daily office schedules.
IATA Airport Operations Fundamentals certification by IATA, Montreal, Canada – January 2020
Understanding The Airport – Airport Management & Operation, Airport Business & its economic impact, Airport Master Planning
The Airport as an Operational System – The Airside, The Terminal, The landside functions, Airport certification procedures
Airport SAFETY and SECURITY procedures – Safety Management System, Agencies involved, Security conventions, ICAO Annex 17 & Document 8973 for security implementation
Airport Support Services – Airport Rescue & Fire Fighting, Aircraft Recovery, Secondary Support Services, Aerodrome Maintenance, Water supply, Electricity supply, Waste management, Communications
Airport Issues & Challenges – Airport Capacity issues, Airport sustainable development
The Future of Airports – Future technologies in Airside, Landside, Airside
EDUCATIONAL QUALIFICATION aterth: November 1982
- Diploma in Airport Operations with IATA
- Higher Secondary level of education during 1992-1994
Languages spoken, read, and written: English, Hindi, and Malayalam & Tamil
PERSONAL DETAILSrth :7th November 1982
Date of Birth : 26th July 1977
Nationality : Indian
Visa Status : Visit Visa (3 months) – Expiry: 20th April 2020 Marital Status : Married
I do hereby declare that the information furnished above are true and correct to the best of my knowledge and belief.
Suresh Kumar. R