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Customer Service Sales

Location:
Albany, NY
Salary:
negeotible
Posted:
February 17, 2020

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Resume:

Bryant K.L. Brandon

** ******* ******, ***. *

Albany, NY 12206

Home: 518-***-****; Cell 518-***-****

Email: adbtwd@r.postjobfree.com

Well qualified and results-oriented in Finance and Banking professionalism with experiences that highly demonstrate my accomplishments in developing consumer growth, stability and financial performances. Broad based understanding of client’s financial needs in all levels of business, including evaluating, analyzing and communicating financial data. Demonstrate broad-based strengths and accomplishments in:

Finance & Banking Customer Service Relations Teller Operations

Sales Management Loan/Account Originations Team Management

E Business Management Branch Management Supervision/Leadership

SUMMARY OF QUALIFICATIONS

MACYS, COLONIE, NY

SALES ASSOCIATE, 2008 – PRESENT

•Customer Service priority and selling priority

•Team work oriented with the ability to work in a learning environment

•Drive to meet and exceed performance expectations

•Demonstrate knowledge of store products and services and use this knowledge to build sales

KEY CORPORATE SERVICES, ALBANY, NY, DECEMBER 2011 – MAY 2014

SPECIALIST 1 VIP

•Performed various data entry operations

•Balancing and analysis functions for VIP

•Departmental support for keying data and balancing string accounts

•Performed monthly operational audits

•Monthly Compliance testing

KEY BANK NA, ALBANY, NY

LEAD TELLER, 1998 - 2003

•Extensive managerial work center training programs for the branches

•Performed extensive operational and general administrative duties as well as customer service responsibilities

•Maintained computer software, planned customer service training and production training classes

•Supervised and created monthly reports for cash balancing in the branch and trouble shoot software problems

•Supervised and evaluated bank teller cash handling performances

•Sold and referred bank products based on specific sales focusing on Commercial Capital Markets, Residential and Business Mortgage

•Identified prospective clients and developed and implemented presentations for clients as well as originated and processed consumer and mortgage loan applications

•Knowledge of bank and lending policies, compliance and underwriting criteria, processed collateral loans, unsecured personal loans, asset-based loans and mortgage based loans as well as a myriad of loan documentations performing research activities

•Created and processed client accounts providing excellent customer service

EDUCATION

State University NY at Albany, New York

BA Economics & Africana Studies

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Quattro, Oracle



Contact this candidate