AMAKA OSSAI

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Cell: 514-***-****; email; adbto3@r.postjobfree.com

PERSONAL SUMMARY

Compassionate and self-motivated individual with deep insight into delivering professional care by respecting the individuality and dignity of clients, while providing emotional and physical support.

QUALIFICATIONS AND SKILLS

●Possess a Bachelors of Arts Degree in Marketing and over 7 years' experience in the client services, training and Personal Support Worker

●Conducted programs for families, parents and children to participate with events in a nonprofit organization

●Encourages participation in Activities of daily living (ADL) by assisting residents to and from activities.

●Provides and support residents with learning materials for cognitive impairment processes including the creating and implementing.

●Resourceful and attentive to residents being able to observe changes in a client, help provide direct care, assist with ambulation, feeding, bathing and grooming.

●Coordinated and assisted elderly patients in the community with daily chores, feeding, bathing, dressing, and housekeeping

●Willing to work independently and with residents and team for varied hours ● Organized and Assist with meal service and nourishment delivery to residents.

Present Assignments

Bayshore home and healthcare Personal support worker

July 2019-date

Providing hygiene care to the elderly

Help in meal preparation and feeding

Provide companion and fostering independence

Support in outing and other outdoor activities

Help in home care and facilities services

Assist with Denture, catheter and health support services

Advocating and assisting clients with Dementia and Alzheimer

Behaviorprise-Renna Homes Personal Support Worker

March 2018 till date

Assessment and assisting in the care for seizure clients, challenging behaviors, the frail, elderly, and high intensive needs clients.

Advocating for residents with visual and hearing impairments and also assisting residents with Dementia and Alzheimer's.

Collaborating with the clerk in maintaining bulletin board and update the information kiosk with new pamphlets.

Render constructive feedback in order to improve effectiveness of the activities organized for the residents.

Adhering to the policies and procedures of the facility and ensuring residents safety.

Assisting with application of clients medications as directed by the physicians

Volunteer experience 2017

Front desk at therapeutic center

PWA Foundation. Toronto, Canada

●Greet clients in a friendly manner to ensure a welcoming space.

●Answer questions and address complaints.

●Prepare and advice client with their medications like Vitamins.

●Encourage and support client to show up for their next appointment.

●Book clients for their next appointment date.

●Ensure the therapy rooms are equipped and ready for clients to have their sessions.

●Ensure client's information remains confidential and that documents are updated.

WORK EXPERIENCE

Community Worker, Asalatu Nobiyu (NGO) Johannesburg, South Africa. 2014 – 2017

●Connected vulnerable clients, seniors, homeless, and persons with disability, to the organizations to receive services and support

●Meet with clients one-on-one and in groups to note their needs, concerns and ideas

●Served as liaison with community organizations to organize and administer workshops and employment trainings for clients based on their needs

●Provided primary health care support for clients such as giving vaccines

●Promote awareness of meetings and community events

●Maintained direct contact with personnel from the various extended community agencies associated with workshops, events and trainings focused on healthcare, employment and food provision

●Gathered information within the community to find resources to run the event successfully ● Proposed new ideas to improve the programs

Hyundai Construction Industries, (HHI). Warri, Nigeria. 2010-2014 Admin Clerk

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●Responds to clients and colleagues complaints in a timely, friendly and discreet manner.

●Implemented and promoted activities, such as events for inducting and training new staffs

●Filling and management of staff and client files for accurate information and job analysis

●Providing excellent information services such as office information and changes in office instructions and ensure clients satisfaction.

●Built positive working relationships with clients and enjoys working independently and with team.

●Confident and experienced with variety of computer systems including excel, social media and PowerPoint.

EDUCATION/ AND TRAINING

CPI 2019

Safe management

2019

Enhanced support training

2019

PSW cert. York dale adult learning center

2018

Pharmacology

2019

First Aid and CPR

2017

Applied Behavior and analysis

2018

Bachelor of Arts Degree (MARKETING) 1999-

2003 (Enugu State University).

Enugu Nigeria

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