Assistant Housekeeping manager/Relevant
Resume:
Baba Rajon Tuan Faris
Assistant Housekeeping Manager
Career Objective
Follow a challenging career in an organization where I can contribute to the growth of the organization with my skills & competencies.
CONTACT
Address
51/B, Siribopura, Hambantota, Sri Lanka
Mobile
adbtj7@r.postjobfree.com
PERSONAL DETAILS
Name with Initial:
B.R.T Faris
Date of Birth:
04th April 1983
Gender:
Male
Civil Status:
Married
Nationality:
Sri Lankan Religion: Islam
SOCIAL
Skype; tuan.fariz97
EMPLOYMENT EXPERIENCE
Assistant Housekeeping Manager – Peacock Beach Resort and Spa in Hambantota- SriLanka
January 2017 to February 2019
Duties and Responsibilities
Responsible for ensuring the department achieves the highest level of service delivery through effective communication and follows up.
Supervised the efficient working of housekeeping supervisors and room attendant.
Make sure that the check-out rooms is cleaned and handed over to front office on time and a list of check-outs keep an a update with respective supervisors in order to avoid the ‘Rush’ and ‘Q’ rooms.
Confirmed with front office with the special guest request and preferences such as a honeymoons and anniversaries arrangement in the rooms.
Preparing the duty roaster and schedule for supervisors and service staff.
Coordinating with executive housekeeper in the ordering cleaning supplies, equipment and consumables.
Responsible for liaising with Front Office and Maintenance department in the overall operation of the rooms division.
Keep an inventory of all housekeeping supplies and checked regularly.
Provide staffing, training, coaching and performance reviews for the housekeeping department.
Assisting supervisors to coaching and disciplining team members in order to improve their performances.
Coordinate with the laundry supervisor to ensure that room linen is correctly processed in a timely manner.
organize and assist the laundry supervisor to complete the linen inventory successfully and accurate.
Scheduled the deep cleaning of the meeting rooms and guest rooms on a periodic basis including carpet shampooing, floor scrubbing, upholstery shampooing, etc.
Housekeeping Floor Supervisor - Viceroy Hotel Abu Dhabi - (UAE)
November 2014 to February 2016
Duties and Responsibilities
Supervise employees in the daily process of cleaning vacant rooms, stayover guest rooms, common areas, including corridors and stairways.
Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all the times, offering the best possible presentation to our guests.
EXTRA CURRICULAR ACTIVITIES
Member of Hambantota
Cricket Club(1997-2019)
Captained the college cricket
Team &won the national
School colors in cricket. (2000)
Captained the Hambantota cricket club in the division lll, (Year2001) (Year 2016-2017)
Division III Champions in year 2000 organized by BCCSL.
Played Division A cricket in Doha Qatar. Year(2003)
Become a best player of the division A cricket tournament organized by Qatar cricket association year(2005)
Inter hotel cricket Champions in year (2008,2009,2010,2011)
Southern province champion in Division ll Cricket Tournament in 2018
Organized by BCCSL
Prepare/maintain necessary inventory records such as a eg; mattress turning, iron, wall painting.
Train the new employee on the standard of procedures and responsibilities.
Quickly attend and resolve guest complaints and concerns, ensuring their stay comfortable and enjoyable as they are our priority.
Conducting daily briefing with staff sharing and updating necessary information of day to day operation and as well as any staff feedback or comments.
Work closely with the front desk, department executives and engineering department to address issues and concern.
Open and closing duties and daily housekeeping board assign.
Housekeeping Coordinator (soft service) - HOW United Services W.I.I - Doha Qatar July 2012 to July 2014
Attending the briefing (tool box talk) conducting by supervisors.
Traveled between sites to ensure crews were complying with company standards.
Ordering the cleaning supply, chemicals, and consumables.
Assign the task for supervisor and cleaners according to.
Timesheet monitoring and preparing
Inspected staff grooming and uniform compliance and made corrections as needed.
Issued cleaning equipment and supplies to the staff for respective duties.
Meets the client expectation.
Attend the client requests in spice works, emerge (E-mail).
Trained new employees for adapting to the company SOPs (standard operating procedures).
ecessary manual handling training and machinery for individuals.
Arranged the staff according to client request and additional work on a project such as a ceremony, activities and functions.
Estimate the manpower for new projects.
Floor Supervisor – Intercontinental Hotel in Doha Qatar October 2003 - April 2011
7 and half year of experience in below positions.
oHousekeeping floor supervisor.
oPublic area supervisor
oHousekeeping desk coordinator.
oSelf-inspected room attendant.
ACADEMIC QUALIFICATION
Completed a certificate course in MS Office.
MS Word 98-2000
MS Excel 98-2000
G.C.E Ordinary level 1999 –st.Marry’s National School
G.C.E Advanced level 2002 – st. Marry’s National School
PERSONAL SKILLS
Excellent communication skills in English, Tamil, Sinhala, Hindi, Urdu, Malay and some Arabic.
Self-Motivated with exposure to customer service.
Confident and ability to handle difficult situations.
Skill in organization in order to coordinate several events simultaneously.
Enthusiastic, organized and dedicated with a positive attitude.
Team player with strong communication skills.
Good and familiar with Opera
NON RELATED REFREES
NAME
: W.Vithana Padmadasa
DESIGNATION
: Executive Housekeeper
COMPANY NAME ADDRESS
: Peacock Beach Hotel & Spa
Hambantota, Srilanka
TEL NUMBER
EMAIL ADDRESS
:
NAME
: P.K Prasantha Srimal
DESIGNATION
: Purchasing Manager
COMPANY NAME ADDRESS
: Shangri-la s Hambantota Golf Resort
& spa Ambalatota, Srilanka
TEL NUMBER
:+94-779******/ 766697014
EMAIL ADDRESS
: adbtj7@r.postjobfree.com
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