CURRICULAM - VITAE

.

S. Manju Sivakumar Mobile: 994*******

Plot No.3, TKS Nagar 2nd street,

Thiruvottriyur, E-mail: adbtcb@r.postjobfree.com

Chennai 600019.

Career Objective

To combine my professional knowledge with analytical aptitude to innovate and achieve new heights through dedication and hard work.

Educational Qualification

MBA (Marketing) in Tamil Nadu Open University in 2012.

B.Com in Meenakshi College for Women – Chennai in 2005.

Technical & other Qualification

Packages : Proficient with Ms-office - MS-Word,MS-Excel & MS-PowerPoint

Proficient in use of Internet and office Intranet (MS- Outlook)

Completed Certificate Course of Tally 7.2

Typewriting : English & Tamil (Both Higher & Lower)

Certificate Course : E-COMMERCE

Work Experience

1. Manager - Administration:

DESIGNATION

MANAGER - ADMINISTRATION

COMPANY

SRS SMART RESOLUTIONS

(A GROUP OF CAPITAL SPINE)

Old No. 101, New.No.32, 3rd floor,

Armenian street, Mannady

Chennai 600 001.

WORK PERIOD

From January 2017 to Till date.

Job Profile :

Supervising day-to-day operations of the administrative department and staff members.

Hiring, training, and evaluating employees, taking corrective action when necessary.

Developing, reviewing, and improving administrative systems, policies, and procedures.

Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.

Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.

Collecting, organizing, and storing information using computers and filing systems.

Overseeing special projects and tracking progress towards company goals.

Building new and expanding existing skills by engaging in educational opportunities.

2. EXECUTIVE - SALES RECEIVABLE

DESIGNATION

EXECUTIVE SALES RECEIVABLE

COMPANY

XS REAL PROPERTIES PVT LTD,

New.No.12, South Mada Street, Srinagar Colony,

Saidapet, Chennai 600 015.

WORK PERIOD

From August 2010 to March 2013.

Job Profile:

Customer Interface for all post-sales activities and primarily responsible for managing receivables, customer service, customer and bank documentation.

Documentation of Price list, Welcome Letter, Booking Report, Invoice, Receipt, Credit Note & Debit Note, Agreements & Sale deed for customers.

Handle effectively liaison with the customers for receivables management, service issues or documentation requirement throughout customer life cycle.

Manage effectively and build customer relationships across entire life cycle of customer with the organization.

Collect payments from customers as per construction stages with project team.

Inter-departmental coordination with the responsible executives, authorities for managing day-to-day activities as well as interact with channel members if required.

Handle effectively managing Cancellations, Transfers, Replacements and Refunds for respective locations.

Fulfill customer requirements of Receipts, Account status, Bank documentation like Demand letter, Deed of Guarantee, Permission to mortgage, Third party agreement and NOCs.

Liaison with banks, HFCs for customer documentation, project approvals and loan

approvals.

Work closely with sales and front end units to deliver a seamless service delivery to customers.

Produce reports on weekly and monthly basis like Debtor Statement, Construction Status, Agreement Status, Sale deed Status reports and Handing over reports as directed by Management.

Manage customer entries into the system as per agreed timelines on a regular basis.

Sales Promotion through Free Online Classified Advertisements in websites.

Source Newspaper articles used to create Blogs in company websites.

2) Executive Operations

DESIGNATION

EXECUTIVE OPERATIONS

COMPANY

DBS CHOLAMANDALAM

No.2, N.S.C Bose Road, Parrys

Chennai - 600001

WORK PERIOD

From December 2006 to March 2010.

Job Profile:

● Monthly Reports & Magazines send to all Mutual Funds investors

- In my Company (DBS Cholamandalam) like Take Stock Plus & Advisor sent.

● Daily Market Update:

- Providing MF NAV data from “Mutual Fund India Software” and send to clients.

● Database Maintanence & MIS Preparation, Email & Mobile Campaign.

● Mutual Fund - PMS:

- Bulk Appl - MF PMS Processing applications for Fresh Purchase & Redemption

- Bulk appl Entry - Order Manual, AMC Confirmation & TR Entries

- Sending MF PMS Monthly reports to client on monthly & quarterly basis.

● Mutual Fund - Online PT:

- Generating Club Chola monthly report & send to clients on Monthly & Quartely basis.

- RM and Customer modifications MFI PORTFOLIO TRACKER & KYC Updation.

● Privilege Customers Profile

-Sending Welcome Kit, Monthly Magazines and Birthday cards to Privileges clients (investors of chola mutual funds)

● SMS SOFTWARE Maintanence

- Sms software like “Meru & Mytoday” used to send BSE & NSE Market SMS daily to clients and staff and make mobile number updations in software.

● Rapp Analysis:

- Risk Analysis & Portfolio Planner and report generation to clients

Achievements:

PAT ON BACK - Certificate for OUTSTANDING CONTRIBUTION made

to the company of 2009. (DBS Cholamandalam)

Personal Details:

Name : S. Manju

Husband Name : Mr.B.Sivakumar

Date of Birth : 16.08.1984

Sex : Female

Marital Status : Married

Nationality : Indian

Alternate Email id : adbtcb@r.postjobfree.com

Languages Known : 1.) To Speak - English & Tamil

2.) To Read - English,Tamil & Hindi.

3.) To Write - English,Tamil & Hindi.

Declaration:

I hereby declare that the above mentioned details are true and correct to the best of my knowledge and belief.

MANJU .S

Place: Chennai

_ _ _ _ _ _ _ _ _ _

Date:

Signature

Contact this candidate